5 Acres Saint Charles Animal Shelter, Control & Rescue 2026
Use this page as a St. Charles, Missouri animal-help dashboard. It separates Five Acres Animal Shelter for adoption/rescue/support from City and County Animal Control routes for strays, impound, lost pets and enforcement.
Verified safety rule: Five Acres says it does not take in stray animals because of limited intake space. Found strays should go through the nearest Animal Control facility for the place where the animal was found.
Official source checked
Last verified: August 12, 2026. This page uses Five Acres official pages plus City of St. Charles and St. Charles County official pages for adoption, rescue, surrender, Animal Control and lost/found routing.
Not a stray drop-off shortcut
Five Acres says it does not take in stray animals. This page sends stray/found animals to City or County Animal Control based on where the animal was found.
No fake details
No fake reviews, no fake ratings, no invented open hours, no invented impound fee, no fake “no-kill” claims, and no BreadcrumbList schema inside this Custom HTML.
Choose What You Need
- Clickable action cards
- Five Acres vs Animal Control
- Who to call first
- Adoption hours
- Adoption fees
- Adoption micro-steps
- Owner surrender
- Lost/found pet route
- City and County Animal Control
- St. Charles County Pet Adoption Center
- City of St. Charles Animal Shelter
- Spay/neuter and vaccines
- Before you leave home
- Call scripts
- Map
- Official links
- 10 FAQs
Clickable 5 Acres / St. Charles Animal Help Cards
Tap the matching action. Each card gives the official route or safest next step.
Five Acres vs Animal Control: Do Not Mix These Up
This is the most important part of the page for user safety and accuracy.
Five Acres
Use Five Acres for adopting, applying, owner-surrender review, rehoming support, wellness services, fostering, volunteering and donations.
Animal Control
Use Animal Control for found strays, capture/impound, bite investigations, nuisance/dangerous animals and welfare enforcement.
Location matters
Call the Animal Control agency for the exact city or county where the animal was found, because different municipalities route animals differently.
Who to Call First
Use this before you drive, post online, apply, or bring a found animal anywhere.
| Situation | Call / click | What to say | Next micro-step |
|---|---|---|---|
| Adopt from Five Acres | 636-949-9918 or adoptable pets | “I am interested in [pet name]. Is this animal still available, and should I apply before visiting?” | Complete online application if you have a specific pet in mind. |
| Owner surrender to Five Acres | Owner Surrender Program | “I need surrender review for my [dog/cat]. I understand intake is limited.” | Submit the correct surrender form; wait for intake coordinator contact. |
| Found stray in City of St. Charles | 636-949-3395 | “I found a stray animal at [exact location] inside the City of St. Charles.” | Use City Animal Control route, not Five Acres. |
| Lost pet in City of St. Charles | 636-255-6400 shelter / 636-949-3395 control | “My pet is missing near [cross streets]. Has a matching animal been impounded?” | Visit the City shelter at 2835 W. Randolph if advised. |
| Lost pet in county / most municipalities | 636-949-7387 | “My pet is missing and may be at the Pet Adoption Center.” | County says phone calls help, but visiting in person is important. |
| County Animal Control after hours | 636-949-3000 | “This is an after-hours Animal Control/welfare issue at [address].” | Use St. Charles County Police or local law enforcement after hours. |
| Emergency / immediate danger | 911 | “This is an animal-related emergency involving immediate danger at [address].” | Call emergency services first. |
Five Acres Adoption Hours 2026
Five Acres pages show a main footer/contact schedule and a seasonal adoption-process note. The safest public wording is to publish both and tell readers to call before Monday or weekend visits.
| Source / service | Published time | Practical meaning | Best action |
|---|---|---|---|
| Five Acres contact/footer adoption hours | Monday-Friday, 1pm-6pm | Routine published weekday adoption window. | Call if planning a Monday visit. |
| Five Acres contact/footer weekend hours | Saturday-Sunday, 11am-5pm | Routine published weekend window. | Arrive early enough for meet-and-greet and adoption processing. |
| Adoption-process seasonal note | Tuesday-Friday 1pm-6pm; weekends noon-6pm; closed Mondays during Fall/Winter months | Seasonal detail that may affect Monday/weekend timing. | Phone 636-949-9918 before relying on one schedule. |
| City of St. Charles shelter | Tuesday-Saturday, 10am-3pm | Separate city shelter, not Five Acres. | Use for City Animal Services adoption/impound route. |
| County Pet Adoption Center | Mon/Tue/Thu/Fri 10am-5pm; Wed 10am-6:30pm; Sat 10am-4pm | Separate county shelter. | Applications must be approved 30 minutes before close, 60 minutes on Wednesdays. |
Five Acres Adoption Fees and What They Include
Five Acres publishes fee ranges and included care. Exact pet-specific fees can still vary, so confirm the listed animal’s current fee before visiting.
| Pet type | Official listed fee | Included care | Ask before adopting |
|---|---|---|---|
| Puppies under 6 months | $395 | Spay/neuter, microchip, age-appropriate vaccines, parasite treatment/testing and needed medical care. | Vaccine schedule, training needs, socialization and spay/neuter status. |
| Dogs 6 months through adulthood | $125-$395 | Spay/neuter, microchip, vaccines, parasite treatment and testing as applicable. | Energy level, dog/cat/kid fit, crate/leash behavior and medical notes. |
| Kittens under 6 months | $165 single / $300 pair | Spay/neuter, microchip, vaccines, parasite treatment and testing as applicable. | Kitten-proofing, litter habits, booster timeline and pair benefits. |
| Adult cats 6 months-8 years | $150 | Core adoption medical care listed by Five Acres. | Indoor setup, personality, litter, food and other-pet adjustment. |
| Adult cats 9+ years | $120 | Core adoption medical care listed by Five Acres. | Senior-cat health notes and quiet-room setup. |
| FeLV+ cats | $50 | Ask shelter for current medical guidance and household fit. | Single-cat or FeLV+ household suitability and vet plan. |
Five Acres Adoption Micro-Steps
Follow this order to reduce wasted trips and improve match quality.
Browse current pets
Start with Five Acres adoptable dogs and cats. Screenshot the pet’s name, photo and profile details.
Apply online if you have a specific pet
Five Acres says it is helpful to complete an online application for a particular animal before your visit.
Bring valid ID
Adopters must be at least 18 and provide valid ID showing current housing address.
Talk with an adoption counselor
Five Acres says staff listen to your lifestyle and help introduce pets that may fit your family.
Meet-and-greet carefully
If the meet-and-greet goes well, you may be able to process adoption and take the pet home that day.
Ask for medical and transition details
Ask for vaccine records, microchip details, testing notes, food, medications, decompression plan and first vet visit timing.
Owner Surrender Program
Five Acres supports owners when possible, but it is a smaller shelter and cannot accept every surrender candidate.
Form first
If you want to surrender a personal pet, complete the correct surrender form. Five Acres says an intake coordinator contacts you after review.
Surrender fees
If accepted, a behavioral evaluation and surrender fee are required at surrender: canine $150 and feline $100.
No stray intake
Five Acres says it does not take in stray animals. Found strays should be reported to the nearest Animal Control facility where found.
Lost or Found Pet in St. Charles
Do not assume every lost/found animal goes to the same shelter. City, county and municipality boundaries matter.
If your pet is lost
- Call the shelter/Animal Control agency for the exact city or county where the pet was lost.
- For county and most municipalities, call the St. Charles County Pet Adoption Center at 636-949-7387.
- County says phone calls help, but visiting in person is very important because many pets look alike.
- Search the 24PetConnect found-pet database through the county page.
- For the City of St. Charles, call Animal Shelter 636-255-6400 and Animal Control 636-949-3395.
- Update microchip information, post photos locally, and distribute flyers near cross streets and vet clinics.
If you found an animal
- Record exact found location, date/time, photos and collar/tag details.
- Do not bring a stray to Five Acres unless staff specifically instructs you.
- For City of St. Charles, call Animal Control at 636-949-3395.
- For county/unincorporated routes, call St. Charles County Animal Control/Pet Adoption Center at 636-949-7387.
- After hours for county Animal Control/welfare, call St. Charles County Police Department at 636-949-3000 or local law enforcement.
- Keep the animal away from traffic, your pets and children while waiting for official guidance.
Animal Control Routes Around St. Charles
Use this for control, impound, nuisance, bite or stray questions. This is separate from Five Acres adoption.
| Agency | Phone / address | Use for | Important detail |
|---|---|---|---|
| City of St. Charles Animal Control | 636-949-3395 | Animal Control issues inside the City of St. Charles. | City page lists capture/impound, abuse/neglect and bite investigations. |
| City of St. Charles Animal Shelter | 636-255-6400 2835 W. Randolph Street | City shelter adoptions and animals housed by the City. | Separate from Five Acres. |
| St. Charles County Animal Control / Pet Adoption Center | 636-949-7387 4850 Mid Rivers Mall Drive, St. Peters | County Animal Control, authorized strays, lost/found and county pet shelter. | County page says unincorporated county and most municipalities are kenneled at the Pet Adoption Center. |
| County after-hours route | 636-949-3000 | Animal Control or welfare service outside regular hours, weekends or holidays. | Call St. Charles County Police or local law enforcement. |
| Emergency | 911 | Immediate human safety emergency. | Use first for urgent danger. |
St. Charles County Pet Adoption Center: Lost/Found and Open Admissions
This is the county public shelter route, not Five Acres.
County shelter
St. Charles County Pet Adoption Center is at 4850 Mid Rivers Mall Drive, St. Peters, MO 63376.
Phone
County Pet Adoption Center / Animal Control phone is 636-949-7387.
Legal stray hold
County says all stray dogs and cats are held for a minimum of five business days, or 10 business days if the animal has identification.
| County hours | Time | Application cutoff |
|---|---|---|
| Monday, Tuesday, Thursday, Friday | 10am-5pm | Applications approved at least 30 minutes before close. |
| Wednesday | 10am-6:30pm | Applications approved at least 60 minutes before close. |
| Saturday | 10am-4pm | Applications approved at least 30 minutes before close. |
| County holidays | Closed | Check current holiday closure before driving. |
City of St. Charles Animal Shelter: Separate Public Shelter
Searchers may confuse the City shelter with Five Acres. These are separate organizations/routes.
| City shelter item | Official detail | Practical note |
|---|---|---|
| Address | 2835 W. Randolph Street, St. Charles, MO 63301 | City shelter, not Five Acres Pralle Lane. |
| Shelter phone | 636-255-6400 | Use for City shelter/adoption questions. |
| Animal Control phone | 636-949-3395 | Use for City Animal Control issues. |
| Shelter hours | Tuesday-Saturday, 10am-3pm | City adoption/visit window. |
| Dog adoption fee | $90 | Includes spay/neuter, microchip, distemper, Bordetella, rabies vaccine, parasite treatment and heartworm test. |
| Cat adoption fee | $75 | Includes spay/neuter, microchip, FVRCP, rabies vaccine, parasite treatment and FIV/FeLV test. |
| Pocket pet adoption fee | $30 | Includes some medical treatment depending on species. |
| Cat adopter note | Bring a carrier. | City says the shelter does not have adoption boxes or spare carriers to loan. |
Five Acres Spay/Neuter, Vaccines and Wellness Support
These services help keep pets home and reduce shelter intake.
Lower-cost spay/neuter
- No residency or income requirements listed by Five Acres.
- Surgery days are Tuesdays.
- Drop-off is 7am-8am; pickup is 2pm-3pm.
- Payment is due when scheduling.
- Cat neuter $100; cat spay $110.
- Dog spay/neuter under 50 lbs: $175; over 50 lbs: $225.
Vaccine clinic and add-ons
- Rabies vaccine add-on or clinic service: $20.
- Distemper vaccine: $20.
- Bordetella vaccine for dogs: $20.
- Microchip: $20.
- Heartworm test: $20.
- FIV/FeLV test: $25.
Before You Leave Home
Pet screenshot, online application, valid ID, housing address, payment, leash/carrier.
Recent photo, microchip number, collar/tag details, exact cross streets, agency boundary.
Photos, exact found location, safety status, collar/tag notes, call Animal Control first.
Surrender form, vet records, behavior notes, patience for intake review, fee readiness if accepted.
Copy/Paste Call Scripts
Five Acres adoption
Hi, I am interested in [pet name] on the Five Acres website. Is this animal still available, and should I complete the application before visiting?Found stray
Hi, I found a [dog/cat] at [exact location]. I understand Five Acres does not take strays. Which Animal Control route should I use?Lost pet
Hi, my [dog/cat] is missing near [cross streets]. Description: [color/size/collar/microchip]. Has a matching animal been brought in?Owner surrender
Hi, I need to discuss surrendering my [dog/cat]. I submitted/want to submit the surrender form and have vet and behavior records. What are the next steps?Map: Five Acres Animal Shelter
Use this map for Five Acres adoption/rescue visits at 1099 Pralle Lane. For found strays or impound questions, use the correct Animal Control route first.
Official 5 Acres and St. Charles Animal Links
The important details are already summarized above. Use these official pages for live pets, forms, current hours and final verification.
5 Acres Saint Charles Animal Shelter FAQ
What is the Five Acres Animal Shelter phone number?
Five Acres Animal Shelter lists 636-949-9918 as its phone number.
Where is Five Acres Animal Shelter located?
Five Acres Animal Shelter is located at 1099 Pralle Lane, St. Charles, MO 63303.
What are Five Acres adoption hours?
Five Acres contact/footer pages list adoption hours as Monday-Friday 1pm-6pm and Saturday-Sunday 11am-5pm. The adoption-process page also includes a seasonal note saying Tuesday-Friday 1pm-6pm, weekends noon-6pm, and closed Mondays during Fall/Winter months, so call 636-949-9918 before planning a Monday or weekend visit.
Does Five Acres take stray animals?
No. Five Acres says it does not take in stray animals due to limited intake space. If you found a stray animal, contact the nearest Animal Control facility where the animal was found.
How much are Five Acres dog adoption fees?
Five Acres lists puppies under 6 months at $395 and dogs 6 months through adulthood with adoption fees ranging from $125 to $395.
How much are Five Acres cat adoption fees?
Five Acres lists kittens under 6 months at $165 single or $300 pair, adult cats 6 months to 8 years at $150, adult cats 9+ years at $120, and FeLV+ cats at $50.
What is included with a Five Acres adoption fee?
Five Acres says adoption fees cover spay or neuter, microchip, age-appropriate vaccines, flea/tick/heartworm/parasite treatment as needed, testing such as heartworm or FIV/FeLV, and advanced medical care needed for adoption readiness.
Who handles Animal Control in the City of St. Charles?
The City of St. Charles lists Animal Control at 636-949-3395 and its city animal shelter at 636-255-6400.
Where do county lost and stray pets go?
St. Charles County says lost and stray dogs and cats picked up in unincorporated St. Charles County and most municipalities are kenneled at the St. Charles County Pet Adoption Center. The City of St. Charles operates its own animal control program and houses animals at its own facility.
How much are Five Acres owner surrender fees?
If a pet is accepted into the Five Acres surrender program, the listed surrender fee is $150 for canines and $100 for felines, and an in-person behavioral evaluation is required at surrender.
Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper
Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.
Build a USA-wide shelter action plan
Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.
Lost pet recovery checklist
Check the steps you have completed. This helps you stay organized during the first urgent hours and days.
Found pet safety decision helper
Use this when you find a stray or loose pet and need a safe next step.
Adoption readiness checker
This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.
Pet reclaim document checklist
If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.
Owner surrender preparation helper
Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.
Animal control contact decision helper
Choose the situation and get a general USA-wide contact path. Local rules may differ.
Adoption and first-month budget planner
This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.
Your generated shelter plan
Your action plan, search links, call script, checklist, or budget guide will appear here.
Start with the Planner tab
Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.
Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.