Rockwall Animal Shelter & Control: Adoption Hours 2026
Use this guide to adopt a pet, check Rockwall Animal Adoption Center hours, contact animal control, report a lost or found pet, redeem a stray, prepare an owner surrender, register a city pet, or use low-cost veterinary assistance.
Local distinction: Rockwall Adoption Center handles shelter/adoption services at 1825 Airport Road. Rockwall Animal Control handles field-response calls and operates separately from the shelter desk.
Rockwall Animal Shelter Guide Menu
- Clickable action cards
- Shelter hours and contact
- Animal Control and after-hours calls
- Adoption micro-steps
- Lost and found pet steps
- 72-hour stray hold
- Owner surrender
- City pet registration
- Veterinary assistance
- Supplies, donations and support
- Before you leave home
- Call scripts
- Map
- Official links
- 10 FAQs
Clickable Rockwall Pet Help Cards
Pick the exact task. This is designed for quick user action, not long scrolling.
Rockwall Animal Shelter Hours, Address and Contact
Use shelter hours for adoption, redemption, surrender forms, lost/found follow-up, donation drop-off and supply questions.
| Item | Official detail | What to do | Local tip |
|---|---|---|---|
| Shelter name | Rockwall Animal Adoption Center / RAC at Rockwall Animal Shelter. | Use RAC for adoption, surrender, lost/found shelter checks and donation support. | Searchers may type “Rockwall Animal Shelter,” but the official adoption site uses “Rockwall Animal Adoptions.” |
| Address | 1825 Airport Road, Rockwall, TX 75087. | Use the map below before driving. | Save the address; it is not the same as City Hall on S Goliad. |
| Phone | 972-771-7750; website also references Ext. 2. | Call before adopting, surrendering or bringing complicated paperwork. | Ask the staff which extension or email is best for your exact issue. |
| Fax / email | Fax 866-803-5997; email info@RockwallAdoptions.com. | Use email for photos, lost/found follow-up and non-urgent documentation. | For lost/found reports, include clear photos and cross streets. |
| Monday-Friday | 9:00am-6:00pm. | Best time for adoption follow-up, forms, pet availability and redemption questions. | Call before arriving late in the day. |
| Saturday | 9:00am-5:00pm. | Good for families and adopters who cannot visit on weekdays. | Pet availability can change quickly, so call before driving. |
| Sunday | Closed. | Use the website and emergency/after-hours phone route if needed. | Do not wait until Monday if your pet may be inside the 72-hour stray hold. |
Rockwall Animal Control and After-Hours Calls
Use Animal Control for field response. Use RAC for shelter/adoption desk questions.
| Need | Call / route | Use for | What to say |
|---|---|---|---|
| Rockwall Animal Control | 972-771-7790 | Animal-control field issues during listed operating hours. | “The animal issue is at [exact address/cross street] inside Rockwall.” |
| Animal Control hours | 8:00am-6:00pm, 7 days a week. | Use for same-day field response when not after-hours. | Confirm whether an officer is needed or whether you should contact RAC. |
| After hours / weekends / holidays | Rockwall Police Department: 972-771-7724 | After-hours, weekend and holiday animal-control concerns. | Give exact location, animal description, safety risk and callback number. |
| Immediate public safety emergency | 911 | Active bite, immediate attack, traffic hazard, or public safety emergency. | “There is an immediate safety risk involving an animal.” |
| Coyote sighting | Use City coyote sighting form or 911 if public safety emergency. | City page says coyote sightings are monitored and not to approach coyotes. | Report location, date, time and behavior. |
How to Adopt from Rockwall Animal Adoption Center
RAC has dog, cat and other-animal listings, adoption forms and contracts. The exact fee may depend on the animal and contract selection, so confirm the total before driving.
View current pets
Start from official available pet links for dogs, cats and other animals. Save the pet name and listing details.
Call before driving
Call 972-771-7750. Ask whether the pet is still available, already adopted, pending, in foster or on hold.
Submit the adoption application
Use the official Adoption Application after choosing a pet.
Bring decision details
Bring ID, landlord approval if renting, household pet information, vet references if requested, and questions about children, other pets and training needs.
Ask fee and trial questions
RAC adoption contract pages include adoption-fee selection fields and terms such as trial/return details. Ask staff for the exact current fee and conditions for your pet.
Plan the first week
Ask about vaccines, rabies tag, microchip, spay/neuter status, medication, diet, behavior notes and follow-up appointment needs.
Lost or Found Pet in Rockwall
RAC is dedicated to reuniting lost pets, but its lost-pet form warns that submitting a form does not guarantee staff will contact you if the pet arrives. You still need to check shelter intake and reports.
If your pet is lost
- Submit the official Lost Pet Form.
- Use a clear image; RAC says lost/found listings with pictures have the best chance of reunion.
- Email photos if needed to info@RockwallAdoptions.com.
- Check the Lost & Found Pet Report pages and Stray Animals at RAC.
- Call 972-771-7750 and ask how to check current intake.
- Post with cross streets, date/time lost, collar/tag, microchip and contact number.
- Do not wait because RAC lists a 72-hour stray hold before animals may become available for adoption.
If you found an animal
- Check for an ID tag and call the owner directly if safe.
- Scan for a microchip at a vet clinic or shelter route when safe.
- Use the official found pet form/report page.
- Call RAC before bringing a found animal.
- If the animal needs field pickup or is unsafe, call Rockwall Animal Control.
- For after-hours, weekend or holiday field concerns, call Rockwall Police Department.
- Keep found animals away from your own pets until you receive instructions.
Stray Hold, Redemption and Owner Proof
Use the 72-hour window seriously. If your pet may be at RAC, call, check reports and prepare proof before going.
72-hour hold
RAC says pets brought into the facility are held for 72 hours before being made available for adoption.
Bring photos
Bring clear photos showing the animal with your family, unique markings, growth history or collar/tag evidence.
Bring vet records
Vet records, rabies certificate, microchip number and adoption paperwork help prove ownership.
Use forms
RAC forms page includes an Owner Redemption Form and related waivers.
Rabies and city tags
City registration and rabies tags can make reunion faster.
Call first
Ask staff what proof, fee and pickup timing applies before driving to the shelter.
Owner Surrender: What Rockwall Requires
Owner surrender is not guaranteed intake. RAC asks for detailed information and lists a fee.
| Item | Official detail | Prepare | Ask this |
|---|---|---|---|
| Service area | RAC says it is the only animal shelter in the City of Rockwall and services Rockwall, Heath and unincorporated Rockwall County. | Confirm your address and jurisdiction. | “Am I inside your surrender service area?” |
| Surrender fee | $40 per animal. | Ask whether payment is due at submission or acceptance. | “Is the $40 fee due if intake is accepted?” |
| No adoption guarantee | RAC states there is no guarantee it can accept the pet or that an accepted pet will be adopted. | Use rescue and rehoming options first where possible. | “What alternatives should I try before surrender?” |
| Pet profile | Form asks species, breed, age, weight, sex, reason, behavior with dogs/cats/children, housebreaking and crate training. | Write honest behavior details before beginning the form. | “Which behavior details are most important?” |
| Medical profile | Form asks about rabies, vaccines, FIV/FeLV for cats, heartworm prevention/test, spay/neuter, microchip and vet contact. | Gather vet records and medication details. | “Can I email medical records?” |
| Bite/special needs | Form asks about bite history and ongoing medical/special-needs care. | Be honest. Missing details can hurt placement. | “How should I explain bite or medical history?” |
City Pet Registration and Rabies Tag Rules
Rockwall city pet registration is separate from adoption. Bring rabies proof and use the correct payment method.
| Registration type | Fee | Requirement | Practical note |
|---|---|---|---|
| One-year registration, spayed/neutered | $5 | Rabies certificate must show altered status or separate proof is required. | Bring proof of current rabies vaccination. |
| One-year registration, unaltered | $20 | Current rabies proof required. | Higher fee applies if not altered. |
| Three-year registration, spayed/neutered | $15 | Three-year registration requires a three-year rabies vaccination. | Cannot issue three-year tag for a one-year vaccine. |
| Three-year registration, unaltered | $30 | Current three-year rabies proof required. | Check documents before mailing. |
| Where to register | 385 S Goliad or 1825 Airport Road | City Hall or Rockwall Adoption Center. | RAC Airport Road location can only accept cash or check. |
Low-Cost Veterinary Assistance
RAC lists a veterinary assistance program for Lake Rockwall Estates residents or low-income individuals/families in the DFW area who meet qualifications.
Basic qualification examples
- Proof of residency within Lake Rockwall Estates or valid driver’s license.
- Proof of disability, Social Security, workers comp, Medicaid, Medicare or other government assistance.
- Letter from caretaker, bank statements, pay stubs or employer letter where needed.
- Program is application-based; RAC contacts you about documentation and appointment quote.
Listed service examples
- Dog spay/neuter pricing varies by weight.
- Cat spay listed at $50 and cat neuter at $40.
- Rabies listed at $10 on the program page.
- Microchip listed at $20 with lifetime HomeAgain registration in the submission form.
- Heartworm testing, vaccines, deworming and prevention options are listed.
Supplies, Donations, Volunteer and Support
RAC also offers support routes for people who need pet supplies or want to help the shelter.
Need supplies?
RAC says surplus pet supplies may be available for a monetary donation, and pet owners facing financial burden can contact the shelter for pet-food assistance.
Donate
Official support links include PayPal donations, Amazon Wish List, window/cage plaques and dog-run sponsorship.
Volunteer
RAC has volunteer forms and describes volunteers as central to giving homeless and unwanted pets a second chance.
Feral cats
RAC’s helpful-info menu includes feral/neighborhood cats and TNR submission resources.
Wild animals
Use RAC’s wild animal assistance link or City guidance. Do not handle wildlife without instructions.
Heartworm support
RAC links to “Save A Heartworm Positive Dog’s Life,” a direct support route for harder medical cases.
Before You Leave Home
Pet listing screenshot, application, ID, landlord approval, fee question, leash/carrier and first-week plan.
Recent photos, cross streets, microchip number, rabies tag, lost form, repeated shelter checks.
Exact location, tag/microchip check, safe confinement status, RAC call and Animal Control route if needed.
Service area, $40 fee, vet records, behavior notes, bite history, medical needs and rescue alternatives.
Map: Rockwall Animal Adoption Center
Use this map for shelter/adoption visits. For field-service or pickup issues, call Animal Control first.
Copy/Paste Call Scripts
Adoption
Hi, I am interested in [pet name/ID]. Is this pet still available, what is the current adoption fee, and should I submit the application before visiting?Lost pet
Hi, my [dog/cat] is missing near [cross streets]. Description: [color/size/collar/microchip]. I submitted a lost pet form. Has a matching animal come into RAC?Found animal
Hi, I found a [dog/cat/other] at [exact location]. The animal is [safe/injured/aggressive]. Should I bring it to RAC, call Animal Control, or use the found pet form first?Surrender
Hi, I need to discuss owner surrender for my [pet]. I live in [city/area]. I have vet records and behavior notes. Do you have space, and is the $40 surrender fee required?Official Rockwall Animal Shelter Links
The useful details are summarized above. Use these official pages for live listings, forms, fees and final confirmation.
Rockwall Animal Shelter FAQ
Where is Rockwall Animal Adoption Center located?
Rockwall Animal Adoption Center is located at 1825 Airport Road, Rockwall, TX 75087.
What is the Rockwall Animal Shelter phone number?
The shelter phone number is 972-771-7750, and the site commonly references Ext. 2 for calls.
What are Rockwall Animal Shelter adoption hours?
Rockwall Animal Adoption Center lists Monday-Friday from 9:00am to 6:00pm, Saturday from 9:00am to 5:00pm, and Sunday closed.
What is the Rockwall Animal Control phone number?
Rockwall Animal Control is listed at 972-771-7790.
What number should I call after hours for animal-control concerns?
The City page says that after hours, weekends and holidays, call the Rockwall Police Department at 972-771-7724.
How long does RAC hold stray pets?
RAC’s lost pet form says pets brought into the facility are held for 72 hours before they are made available for adoption.
Does submitting a lost pet form guarantee RAC will contact me?
No. RAC’s lost pet form says submission does not guarantee you will be contacted if your pet comes into the facility, so you should keep checking the shelter, lost/found reports and stray intake.
How much is owner surrender at Rockwall Adoption Center?
RAC lists an owner surrender fee of $40 per animal.
Who does Rockwall Adoption Center serve?
RAC says it is the only animal shelter in the City of Rockwall and services the Cities of Rockwall and Heath, as well as unincorporated areas of Rockwall County.
How much is Rockwall city pet registration?
Rockwall city registration is listed as $5 for one-year spayed/neutered pets, $20 for one-year unaltered pets, $15 for three-year spayed/neutered pets, and $30 for three-year unaltered pets, with current rabies proof required.
Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper
Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.
Build a USA-wide shelter action plan
Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.
Lost pet recovery checklist
Check the steps you have completed. This helps you stay organized during the first urgent hours and days.
Found pet safety decision helper
Use this when you find a stray or loose pet and need a safe next step.
Adoption readiness checker
This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.
Pet reclaim document checklist
If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.
Owner surrender preparation helper
Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.
Animal control contact decision helper
Choose the situation and get a general USA-wide contact path. Local rules may differ.
Adoption and first-month budget planner
This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.
Your generated shelter plan
Your action plan, search links, call script, checklist, or budget guide will appear here.
Start with the Planner tab
Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.
Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.