Fairbanks Animal Control Shelter: Adoption Hours & Pet Help
Use this page like a Fairbanks North Star Borough animal-help dashboard. Pick adoption, kennel viewing, lost pet, found pet, reclaim, surrender, intake, enforcement, wildlife, donations or after-hours drop-off before you drive to Davis Road.
Verified planning note: FNSB Animal Control lists phone/customer service Monday-Saturday 9am-6pm, kennel viewing Monday-Saturday 2pm-5:30pm, and appointment hours Monday-Saturday 11am-5:45pm.
Choose What You Need
- Clickable action cards
- Who to call first
- Adoption hours and viewing
- Adoption and reclaim fees
- Adoption micro-steps
- Lost and found pets
- Redeem your pet
- Surrender and Home To Home
- Animal intake and after-hours cages
- Animal Control enforcement
- Wildlife and Alaska routing
- Donate, foster and volunteer
- Before you leave home
- Call scripts
- Map
- Official links
- 10 FAQs
Clickable Fairbanks Animal Shelter Help Cards
Tap the action that matches your situation. Each card points to an official FNSB route or direct phone step.
Who to Call First
Use this before driving to Davis Road, bringing an animal, or trying to reclaim your pet.
| Situation | Call / click | What to say | Next micro-step |
|---|---|---|---|
| Adopt a pet | 907-459-1451 ext. 2 | “I want to meet [pet name/ID]. Can I schedule an adoption appointment?” | Check 24PetConnect first and leave a voicemail if staff are on other calls. |
| View kennels | Shelter lobby / kiosk | “I am coming during kennel viewing hours.” | Kennel viewing is listed Monday-Saturday 2pm-5:30pm. |
| Lost pet | Lost and Found Pets + shelter line | “My pet is missing near [cross streets]. Has a matching animal been reported?” | Submit a Lost Pet Notice on 24PetConnect. |
| Found pet | Shelter line | “I found a [dog/cat/other] at [exact location]. It is [safe/injured/aggressive].” | Contact the shelter by the end of the next business day. |
| Redeem your pet | Redeem your Pet | “I believe my pet is in your care. What fees and documents do I need?” | Bring ID, ownership proof, rabies certificate if applicable and payment. |
| Surrender your pet | 907-459-1497 | “I need to discuss surrender options and have vet records.” | Try Home To Home first if safe and realistic. |
| Animal Control enforcement | 907-459-1493 | “I need Animal Control for [Title 22 issue] at [address].” | For immediate human danger, use emergency services. |
| Wildlife concern | 907-459-7200 | “This is a wildlife concern involving [species/location].” | FNSB directs wildlife calls to Alaska Department of Fish and Game. |
Fairbanks Animal Shelter Adoption Hours, Viewing and Appointments
The practical adoption window is not the same as phone hours. Use this table to plan correctly.
| Service | Official listed schedule | What it means | Best action |
|---|---|---|---|
| Phone / customer service | Monday-Saturday, 9am-6pm | Call for appointments, lost/found, reclaim and general service questions. | Avoid the listed lunch closure, about 12:30pm-1:30pm. |
| Kennel viewing | Monday-Saturday, 2pm-5:30pm | Public viewing window for adoptable animals and lobby kiosk. | Check 24PetConnect before you arrive. |
| Appointments | Monday-Saturday, 11am-5:45pm | Preferred for adoption, reclaim and efficient service. | Call 907-459-1451 ext. 2. |
| Enforcement | Monday-Friday, 9am-6pm | Animal Control Officers enforce Title 22 and handle community safety concerns. | Call 907-459-1493. |
| Animal intake | Use intake line | Use for surrender or animal intake questions. | Call 907-459-1497. |
| After-hours intake | Drop-off cages available during unstaffed hours | Only for urgent housing situations. | Do not place sick or injured animals in cages because staff cannot provide immediate care. |
Adoption Fees, Reclaim Fees and Common Animal Control Fees
These are official FY 2025-2026 user-fee schedule amounts. Fee discounts may be authorized for qualifying adoption promotions or special circumstances.
| Fee type | Official amount | Use for | Ask before paying |
|---|---|---|---|
| Senior dog adoption, 7 years and older | $140 | Senior dog adoption | Ask about medical notes, energy level and any promotion. |
| Adult dog adoption | $200 | Adult dog adoption | Ask about behavior, dog-to-dog notes and first-week setup. |
| Puppy adoption, 5 months and younger | $300 | Puppy adoption | Ask about vaccine schedule and spay/neuter status. |
| Senior cat adoption, 7 years and older | $60 | Senior cat adoption | Ask about litter habits, medication and quiet-room setup. |
| Adult cat adoption | $100 | Adult cat adoption | Ask about temperament and other-pet notes. |
| Kitten adoption, 5 months and younger | $150 | Kitten adoption | Ask about boosters and kitten-proofing. |
| Rabies vaccination | $15 | Vaccination service | Ask whether the pet needs vaccine for reclaim or service. |
| Microchip placement | $0 | Microchip placement | Confirm registration/contact update steps. |
| Boarding per day, dogs/cats | $20 | Reclaim/impound cost calculation | Call shelter for current redemption total. |
| Redemption fee, dogs/cats | $60, $120, $180, $240, $300 | Reclaim fee progression under code | Exact total depends on prior impounds, days, rabies status and other costs. |
| Animal trap rental | $20 | Trap rental | Ask about availability and allowed use. |
Adoption Micro-Steps
Follow this order so you do not miss current pet status, first-come scheduling or shelter wait-time details.
Open current pet listings
Use 24PetConnect. FNSB says the site is linked to its shelter software, so it shows the most current list of pets.
Check FNSB Facebook too
FNSB says many pets are also posted on its Facebook page with descriptions and videos.
Call for an appointment
Call 907-459-1451 ext. 2. If there is no answer, leave a message so staff can return calls in order received.
Know first-come scheduling
FNSB says adoption appointments are done on a first-come, first-served basis.
Use open kennel hours if needed
You can visit animals during kennel viewing hours and use the lobby kiosk, but an appointment still makes the process smoother.
Ask final pet-care questions
Before leaving, ask about vaccines, microchip, spay/neuter, behavior notes, first-week transition, cold-weather gear and vet follow-up.
Lost or Found Pets in Fairbanks
Do not rely on only one website or one Facebook post. Use shelter, 24PetConnect, microchip and neighborhood search together.
If your pet is lost
- Search your neighborhood and ask neighbors to check garages, sheds, yards, vehicles and hiding spots.
- Go to 24PetConnect to view pets reported found and pets waiting at FNSB Animal Control.
- Submit a Lost Pet Notice on 24PetConnect.
- Contact the shelter directly. Staff may ask you to send a photo to identify the animal better.
- Post in Fairbanks Lost Pets, Fairbanks and North Pole Lost Pets, Lost And Found Pets Alaska and Fairbanks Animal Chat.
- Update the microchip company with current phone and address.
- Tell the shelter when your pet is found so the notice can be closed.
If you found a pet
- Check nearby homes and neighborhood groups first; the owner may be close.
- Look and post on social media groups used in the Fairbanks/North Pole area.
- Check 24PetConnect to see whether the owner submitted a Lost Pet Notice.
- Have the pet scanned for a microchip at a veterinary clinic or Animal Control.
- Contact the shelter by the end of the next business day.
- You may be asked to bring the animal to the shelter for a photo and another microchip scan.
- If you can safely hold the pet temporarily, coordinate with the shelter for a drop-off day if the owner is not found.
Redeem Your Pet: Documents, Hold Times and Payment
If your pet is at the shelter, act quickly and bring the correct proof.
Photo ID
Bring a valid driver’s license or photo ID.
Payment
Bring fees by cash, local-bank check or credit/debit card with the cardholder present.
Rabies certificate
Bring the pet’s current rabies vaccination certificate if applicable.
Ownership proof
Bring proof such as photos or veterinary records.
No ID hold
Stray animals without identification are held 72 hours before defaulting to Borough property if not redeemed.
With ID hold
Stray animals with identification are held 120 hours before defaulting to Borough property if not redeemed.
Surrender Your Pet and Home To Home Option
FNSB encourages planning ahead and trying owner-to-owner rehoming where possible.
| Need | Official route | Prepare | Fee / note |
|---|---|---|---|
| Try rehoming first | Home To Home | Photos, honest behavior notes, medical records, adopter screening. | FNSB links this platform so pets can find homes before shelter intake. |
| Surrender discussion | Intake: 907-459-1497 | Ask about alternatives and surrender process. | Call in advance with concerns. |
| Bring pet for surrender | Schedule with intake if possible | Veterinary records, proof of ownership and completed behavior form. | Appointments are strongly encouraged to reduce pet stress. |
| Borough resident surrender | FNSB resident route | Bring records and ownership proof. | No charge listed for Borough residents. |
| Non-Borough resident surrender | Non-resident route | Bring records, proof and payment. | $30 per animal. |
| Behavior concern | Call intake first | Tell staff bite history, fear, aggression, triggers, medication and handling concerns. | Some pets may not be safe adoption candidates due to behavior. |
Animal Intake and After-Hours Drop-Off
After-hours cages exist, but they are not ideal for every animal.
Intake phone
Call 907-459-1497 for intake or surrender questions.
Forms matter
If using drop-off cages in an urgent housing situation, complete the owner surrender form clearly with signature.
Do not cage sick/injured pets
FNSB says sick or injured animals should not be placed in after-hours cages because staff cannot provide immediate care.
Animal Control Enforcement
FNSB Animal Control Officers enforce Title 22 and focus on health, safety and welfare of people and pets in the Borough.
Title 22 enforcement
Use enforcement for animal-control law concerns, not simple adoption questions.
Enforcement phone
Call 907-459-1493 during listed enforcement hours.
Give exact location
Have address, cross streets, animal description, owner details if known, and safety risk ready.
Wildlife, Cold Weather and Alaska-Specific Pet Safety
Fairbanks animal calls are not always shelter calls. Wildlife and cold-weather risks need the right route.
Wildlife concerns
FNSB says wildlife concerns should go to Alaska Department of Fish and Game at 907-459-7200.
Cold-weather pickup
If a found animal is outside in dangerous weather, call the shelter or enforcement route instead of waiting for social posts only.
Warm transport
Bring a secure crate, leash, blanket and warmed vehicle for adoption/reclaim trips during winter conditions.
Donate, Foster and Volunteer
FNSB lists several ways to support shelter animals and pet owners in the community.
Shelter Fund
The Shelter Fund is a 501(c)(3) nonprofit founded in 2002 to support animals at the Fairbanks North Star Borough Animal Shelter.
Pet Pantry
The Pet Pantry works like a food/supply bank and is self-serve near the Intake door.
Wish-list needs
Listed needs include large Kongs, fleece blankets, Annameat Extra dog food, crates, straw, non-clumping unscented clay litter, cat carriers, pill pockets and newspaper.
Foster impact
FNSB reported sending 199 animals to foster families prior to adoption in 2025.
Volunteer note
FNSB says its in-person volunteer program is under development, but folded newspaper help may be possible from home or with a group.
Outreach
FNSB offers limited school programs, shelter tours, community outreach and emergency-preparedness education.
Before You Leave Home
24PetConnect screenshot, pet name/ID, voicemail if needed, leash/carrier, winter transport plan.
Recent photo, microchip number, collar/tag details, last-seen location, 24PetConnect notice.
Photo ID, ownership proof, rabies certificate if applicable, cash/local check/card with cardholder.
Call intake, vet records, proof of ownership, behavior form, Home To Home attempt if possible.
Copy/Paste Call Scripts
Adoption appointment
Hi, I am interested in [pet name/ID] from 24PetConnect. Is this animal still available, and can I schedule an adoption appointment?Lost pet
Hi, my [dog/cat/other pet] is missing near [cross streets]. Description: [color/sex/collar/microchip]. Has a matching animal been reported or brought to the shelter?Found pet
Hi, I found a [dog/cat/other] at [exact location]. The animal is [safe/injured/aggressive]. Should I bring it for a photo/microchip scan or wait for Animal Control guidance?Redeem
Hi, I believe my pet is at the shelter. I have photo ID, proof of ownership and rabies paperwork. Can you confirm the current redemption fees and appointment time?Surrender
Hi, I need surrender guidance for my [pet]. I have vet records, proof of ownership and behavior details. What alternatives or appointment options are available?Enforcement
Hi, I need Animal Control help at [address/location]. The issue is [bite/loose animal/neglect/aggression/other]. The animal is [description], and the safety risk is [details].Map: Fairbanks North Star Borough Animal Control
Use this map for the official shelter address. Call first for adoption appointment, reclaim, surrender, intake, after-hours or safety-specific questions.
Official Fairbanks Animal Shelter Links
The key details are summarized above. Use these official pages for current appointment rules, pet listings, forms and final verification.
Fairbanks Animal Shelter FAQ
Where is the Fairbanks animal shelter located?
Fairbanks North Star Borough Animal Control is located at 2408 Davis Road, Fairbanks, AK 99701.
What is the Fairbanks animal shelter phone number?
The shelter phone/customer service number is 907-459-1451 ext. 2.
What are Fairbanks animal shelter customer service hours?
FNSB lists phone and customer service hours as Monday through Saturday from 9am to 6pm, with lunch closure from about 12:30pm to 1:30pm.
What are Fairbanks animal shelter kennel viewing hours?
FNSB lists kennel viewing hours as Monday through Saturday from 2pm to 5:30pm.
Are adoption appointments required at Fairbanks Animal Control?
FNSB says appointments are preferred and adoption appointments are first-come, first-served. Walk-ins are accepted, but appointments help reduce wait time.
How do I see available pets at the Fairbanks shelter?
FNSB says available pets can be viewed anytime on 24PetConnect, which is linked to its shelter software for the most current list.
How much does it cost to adopt a dog in Fairbanks?
The FY 2025-2026 FNSB fee schedule lists dog adoption fees as $140 for senior dogs, $200 for adult dogs and $300 for puppies five months and younger.
How much does it cost to adopt a cat in Fairbanks?
The FY 2025-2026 FNSB fee schedule lists cat adoption fees as $60 for senior cats, $100 for adult cats and $150 for kittens five months and younger.
What do I need to redeem my pet from the Fairbanks shelter?
FNSB says to bring a valid driver’s license or photo ID, payment, the pet’s current rabies vaccination certificate if applicable, and proof of ownership such as photos or veterinary records.
How long does Fairbanks Animal Control hold stray animals?
FNSB says stray animals impounded without identification are held for 72 hours, while animals with identification are held for 120 hours before defaulting to Borough property if not redeemed.
Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper
Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.
Build a USA-wide shelter action plan
Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.
Lost pet recovery checklist
Check the steps you have completed. This helps you stay organized during the first urgent hours and days.
Found pet safety decision helper
Use this when you find a stray or loose pet and need a safe next step.
Adoption readiness checker
This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.
Pet reclaim document checklist
If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.
Owner surrender preparation helper
Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.
Animal control contact decision helper
Choose the situation and get a general USA-wide contact path. Local rules may differ.
Adoption and first-month budget planner
This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.
Your generated shelter plan
Your action plan, search links, call script, checklist, or budget guide will appear here.
Start with the Planner tab
Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.
Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.