West End Animal Shelter & Control: Adoption Hours 2026
Use this West End animal-help dashboard to adopt a dog or cat, check adoption hours, understand fees, call or text the shelter, use the surrender appointment route, find vaccine information, or choose the correct animal-control path for strays.
Important verified distinction: West End Shelter for Animals is a private no-kill nonprofit adoption and surrender center. It is not the city animal-control intake for stray, lost, found or community animals.
Official source checked
Last verified: August 12, 2026. Details come from West End Shelter’s official site, adoption page, surrender page, vaccination page and professional Petfinder listing.
Not animal-control intake
West End’s surrender page says it does not accept stray, lost, found or community animals. Strays must go to the shelter contracted by the city where found.
No fake details
No fake reviews, no fake reclaim fees, no unverified animal-control contract, no fake live availability, and no BreadcrumbList schema inside this Custom HTML.
Choose What You Need
- Clickable action cards
- Adoption and office hours
- Dog and cat adoption fees
- Adoption micro-steps
- Application, return and no foster-to-adopt policy
- Stray/lost/found animal-control route
- Owner surrender appointment
- Vaccinations and clinic rules
- Free Feline Friday
- Donations and supplies
- Before you leave home
- Call and text scripts
- Map
- Official links
- 10 FAQs
Clickable West End Animal Help Cards
Tap the matching action. Each card gives the safest official or professional next step.
West End Adoption, Clinic and Office Hours
The official About page separates adoption hours, clinic hours and office hours. Use the correct row before visiting.
| Service | Mon-Tue | Wednesday | Thu-Sat | Sunday | Important note |
|---|---|---|---|---|---|
| Adoptions | 10am-4:30pm | Closed | 10am-4:30pm | 10am-1:30pm | Official adoption page says no appointment is necessary for visiting pets during business hours. |
| Daily vaccinations | 10am-4:30pm | Closed | 10am-4:30pm | 10am-1:30pm | Rabies vaccines are not part of everyday vaccinations. |
| Office / donation handoff | 10am-5pm | Closed | 10am-5pm | 10am-2pm | Donation page says items can be dropped off 24/7, but these are person-to-person donation hours. |
| Major holidays | Closed / verify first | The official About page says the shelter is closed Wednesday and major holidays. | |||
Adoption Fees and What They Include
These are the official adoption prices listed by West End Shelter for Animals.
| Pet type | Fee | Included care | Ask before adopting |
|---|---|---|---|
| Dogs / puppies | $200 | Age-appropriate vaccinations, already spayed/neutered, current on flea preventatives and microchipped. | Energy level, leash behavior, dog/cat/kid compatibility, food, medical notes and training needs. |
| Cats / kittens | $100 | Age-appropriate vaccinations, already spayed/neutered, current on flea preventatives, tested for FIV/FeLV and microchipped. | Litter habits, indoor setup, other pets, FIV/FeLV result explanation and first-week care. |
| Pet no longer visible online | Call office | Adoption page says this usually means the pet is not available for adoption. | Call with a description if you saw the pet at the shelter. |
| Records after adoption | Contact office | Adoptions processed after September 2024 have digital access to online records. | Keep original adoption paperwork, especially for the 15-day return/exchange policy. |
Adoption Micro-Steps
This turns the official adoption process into a practical visit plan.
Check posted pets
Start with West End’s Adopt page or the Petfinder listing. Screenshot the pet name before calling.
Visit during adoption hours
The official adoption page says visitors can see shelter pets during business hours with no appointment necessary.
Fill the right application
Use the dog or cat adoption application for the pet you want. Applications may be reviewed quickly, but extra verification can be needed.
Prepare references and rental approval
The adoption FAQ says extra review may include landlord pet policies, veterinary references or other application details.
Ask health and behavior questions
Confirm vaccines, flea prevention, microchip, spay/neuter, FIV/FeLV for cats, known behavior notes and transition tips.
Keep your paperwork
The shelter lists a 15-day return and exchange policy that requires original adoption paperwork.
Application, Return and Foster-to-Adopt Policy
Application review
The official adoption FAQ says most applications are approved the same day, but extra review may be needed for landlord, vet reference or other details.
15-day return / exchange
West End lists a 15-day return and exchange policy as long as you have the original adoption paperwork.
No foster-to-adopt
West End says it does not offer fostering opportunities because of its no-kill policy and that pets remain in its care until adopted.
Stray, Lost, Found and Animal-Control Route
This is the most important correction for the title “Shelter & Control.” West End is a shelter, but not the animal-control intake for strays.
What West End says it does not accept
- No stray animals.
- No lost animals.
- No found animals.
- No community animals.
- No animals over the age of 5 years old for owner surrender.
What to do instead
- Take strays to the animal shelter contracted by the city where the animal was found.
- If found in Ontario, verify current service with Animal Resource Center of the Inland Empire.
- If found outside Ontario, do not assume ARC or West End is correct; use that city’s animal-control route.
- For emergencies or dangerous animals, call local law enforcement / animal-control dispatch for the location.
| Situation | Best route | What to say | Why it matters |
|---|---|---|---|
| You want to adopt from West End | West End Shelter | “Is [pet name/description] available and what should I bring?” | West End handles adoption applications and placement. |
| You own the pet and want to surrender | West End surrender appointment | “I need a surrender appointment; pet age/breed/vaccine/spay status is…” | Owner surrenders are appointment-only and evaluated. |
| You found a stray animal | City-contracted animal shelter for found location | “I found this animal at [exact city/address]. Which intake should I use?” | Owner is likely searching the contracted animal-control shelter. |
| You lost a pet in Ontario / Chino / Montclair area | Check ARC and local official lost/found routes | “My pet is missing near [cross streets]. Has a matching animal come in?” | ARC provides animal control and sheltering for regional member agencies. |
Owner Surrender Appointment
West End’s surrender page is for owner surrenders, not strays or found pets.
Appointment only
All surrenders are done by appointment only. Call the office to ask about setting an appointment.
Have info ready
West End asks for pet age, breed, vaccination status, spay/neuter status and reason for surrender.
Temperament evaluation
At the appointment, pets are evaluated based on temperament. Bring all available records.
Placement fees vary
The surrender page says fees depend on the situation and what is not done, such as spay/neuter or vaccines.
Belongings accepted
You may donate the pet’s belongings, such as blankets, toys and treats, to help the transition.
Updates allowed
The surrender FAQ says you can call, text or email for updates, but visits are not allowed after surrender.
Low-Cost Vaccinations and Microchips
West End offers everyday vaccinations and shot clinic vaccinations. Rabies is not included in everyday vaccinations.
Everyday dog services
| Dog item | Price |
|---|---|
| 5-IN-1 DA2PP | $15 |
| 5-IN-1 with Lepto DA2PP+L4 | $20 |
| Lepto | $15 |
| Bordetella | $13 |
| Deworming round | $11 |
| Combo deworming | $13 |
| Topical flea treatment | $20 |
| Microchip | $20 |
Everyday cat services
| Cat item | Price |
|---|---|
| 3-IN-1 HCP | $13 |
| Feline Leukemia FeLV | $17 |
| Deworming round | $11 |
| Droncit tapeworm | $13 |
| Drontal | $17 |
| Topical flea treatment | $20 |
| Microchip | $20 |
Free Feline Friday
This is a helpful community detail that many basic directory pages miss.
Free HCP vaccine
West End says every Friday it offers free 3-in-1 HCP vaccinations for cats while supplies last.
Friday timing
The Free Feline Friday page lists 10:00am to 4:30pm.
Carrier required
All cats must be in a humane carrier. The page says there is no limit, but only 65 vaccines are available.
Donations and Supplies
Use this section if you want to support the shelter directly.
No government funding
West End says it is a smaller nonprofit that does not receive city, state or government funding.
Accepted supplies
The donation page lists towels, blankets, flat sheets and open bags of food or treats.
Donation hours
Items can be dropped off 24/7, but person-to-person donation hours are Mon-Tue and Thu-Sat 10am-5pm, Sunday 10am-2pm.
Before You Leave Home
Pet screenshot, ID, application details, landlord policy, carrier/leash, payment.
Appointment, pet age, breed, vaccine status, spay/neuter status, reason, records.
Pet in good health, carrier/leash, vaccine history, payment, rabies clinic check.
Do not drive to West End first. Contact the city-contracted animal-control shelter for the found location.
Copy/Paste Call and Text Scripts
Adoption
Hi, I saw [pet name/description] listed with West End Shelter. Is this pet still available, and what should I bring to apply today?Surrender
Hi, I need to ask about owner surrender. My pet is [age/breed], vaccine status is [current/not current/unknown], spay/neuter status is [yes/no], and the reason is [reason]. Can I schedule an appointment?Vaccines
Hi, I want to bring my [dog/cat] for vaccinations. Which vaccines are available today, is rabies available today, and what payment methods should I bring?Found animal
Hi, I found an animal at [exact city/location]. Does West End accept this type of found animal, or should I take it to the city-contracted animal-control shelter?Map: West End Shelter for Animals
Use this map for adoption, surrender appointment, vaccination or donation visits. Do not use it as the default destination for found strays.
Official and Professional Links
The key details are summarized above. Use these links for live checks, current posts, applications and final verification.
West End Animal Shelter FAQ
Where is West End Shelter for Animals located?
West End Shelter for Animals is located at 1010 E. Mission Blvd, Ontario, CA 91761.
What is the West End Shelter phone number?
The main phone number is 909-947-3517. The shelter also lists a text number: 909-942-0692.
What are West End Shelter adoption hours?
The official About page lists adoption hours as Monday-Tuesday 10am-4:30pm, Thursday-Saturday 10am-4:30pm, and Sunday 10am-1:30pm. The shelter is closed Wednesday and major holidays.
Does West End require an appointment for adoption visits?
The official adoption page says visitors can visit shelter pets anytime during business hours with no appointment necessary.
How much does it cost to adopt a dog from West End?
West End lists dogs and puppies at $200. The fee includes age-appropriate vaccinations, spay/neuter, flea preventatives and microchip.
How much does it cost to adopt a cat from West End?
West End lists cats and kittens at $100. The fee includes age-appropriate vaccinations, spay/neuter, flea preventatives, FIV/FeLV testing and microchip.
Can I bring a stray or found animal to West End?
No. West End’s surrender page says it does not accept stray, lost, found or community animals. Strays must be taken to the animal shelter contracted by the city where the animal was found.
How does owner surrender work at West End?
All surrenders are appointment-only. West End asks callers to have the pet’s age, breed, vaccination status, spay/neuter status and reason for surrender ready. Fees depend on the situation.
Does West End offer low-cost vaccinations?
Yes. West End lists everyday low-cost vaccinations and shot clinic vaccinations. Everyday vaccinations do not include rabies; rabies is offered at shot clinics.
Does West End offer foster-to-adopt?
No. West End’s adoption FAQ says it does not offer fostering opportunities because of its no-kill policy and that all pets remain in its care until adopted.
Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper
Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.
Build a USA-wide shelter action plan
Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.
Lost pet recovery checklist
Check the steps you have completed. This helps you stay organized during the first urgent hours and days.
Found pet safety decision helper
Use this when you find a stray or loose pet and need a safe next step.
Adoption readiness checker
This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.
Pet reclaim document checklist
If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.
Owner surrender preparation helper
Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.
Animal control contact decision helper
Choose the situation and get a general USA-wide contact path. Local rules may differ.
Adoption and first-month budget planner
This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.
Your generated shelter plan
Your action plan, search links, call script, checklist, or budget guide will appear here.
Start with the Planner tab
Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.
Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.