Asheville Animal Shelter & Control: Adoption Hours 2026

Asheville • Buncombe County • adoption • animal control • vet help

Asheville Animal Shelter & Control: Adoption Hours 2026

Searching for an “Asheville animal shelter” can be confusing because three different services sit behind that phrase. Asheville Humane Society’s Adoption Center handles public adoptions at 14 Forever Friend Lane. The county-owned Buncombe County Animal Shelter is next door at 16 Forever Friend Lane and serves as the intake, lost/found and surrender hub. Animal-control enforcement inside Asheville city limits is handled separately by the City of Asheville Animal Services Division.

For adoption in 2026, the Asheville Humane Society Adoption Center is open Monday–Saturday 10 a.m.–6 p.m. and Sunday 12–4 p.m.. No appointment is needed for normal Adoption Center animals, but adoptions are first come, first served and pets cannot be held for someone who is still on the way.

Adoption: 828-761-2001 County Shelter: 828-250-6430 Asheville Animal Services: 828-252-1110 Asheville, NC 28806
Fast answer: For adoption, go to Asheville Humane Society Adoption Center, 14 Forever Friend Lane, Asheville, NC 28806, phone 828-761-2001. Adoption Center hours are Mon–Sat 10 a.m.–6 p.m.; Sun 12–4 p.m.. For lost/found pets, surrender requests and shelter intake, contact Buncombe County Animal Shelter, 16 Forever Friend Lane, phone 828-250-6430. For animal-control enforcement inside Asheville city limits, call 828-252-1110.

Asheville Has Two Shelter Buildings — Plus a Separate Animal Control Route

This is the most important local detail on the page. The two shelter buildings are next door to each other, but they do not perform the same job.

ADOPT

Asheville Humane Society Adoption Center

14 Forever Friend Lane

This is the public adoption facility. Animals available here came through the Buncombe County Animal Shelter system before moving into adoption.

Phone: 828-761-2001

INTAKE

Buncombe County Animal Shelter

16 Forever Friend Lane

The County owns this facility and Asheville Humane Society operates it under contract. It is the county’s open-admission intake shelter for eligible Buncombe County animals.

Phone: 828-250-6430

CONTROL

City of Asheville Animal Services

This is the enforcement route for animal-control ordinances inside Asheville city limits.

Use it for issues such as dangerous animals, cruelty/neglect, animal-control complaints and appropriate urgent field response.

Phone: 828-252-1110

Why this matters: calling the Adoption Center about an active animal-control incident can slow you down. Likewise, City Animal Services is not the place to start a normal pet adoption.
CHECK

Checked September 16, 2026

Adoption hours, shelter routing, current adoption fees, Animal Services contacts, surrender rules, veterinary fees and rabies/bite contacts were reviewed against current official organization or government sources.

2026

Adoption Center hours expanded

Asheville Humane Society expanded its Adoption Center to seven-day operation in January 2026. Sunday adoption access is now listed from noon to 4 p.m.

INDEP

Independent guide

Animal-Shelter.org is not Asheville Humane Society, Buncombe County Government, the City of Asheville, Animal Services, a veterinary clinic or emergency dispatch.

Adoption Center 828-761-2001
County Shelter 828-250-6430
City Animal Services 828-252-1110
Rabies Questions 828-250-5109

Choose What You Need Before You Call or Drive

Asheville Humane Society Adoption Hours 2026

Do not use Buncombe County Animal Shelter intake hours to plan an adoption visit. The Adoption Center is the building at 14 Forever Friend Lane.

Day / service Current hours Visitor planning
Monday–Saturday 10:00 a.m.–6:00 p.m. Normal Adoption Center access. No appointment is required for regular Adoption Center animals.
Sunday 12:00 p.m.–4:00 p.m. Sunday adoption access was added as part of the 2026 seven-day schedule expansion.
Buncombe County Animal Shelter Monday–Friday
10:00 a.m.–4:00 p.m.
This is the intake/lost/found shelter next door, not the public Adoption Center.
No appointment for normal adoption visits: Asheville Humane Society says adopters may visit the Adoption Center without an appointment. Adoptions are handled in person and are first come, first served.
Driving for one specific pet? Check the live listing again before leaving and call 828-761-2001. AHS does not hold normal adoptable animals for someone who has not arrived yet.

Asheville Humane Society Adoption Fees

These are the current regular fees shown by Asheville Humane Society. Special events can temporarily reduce or waive fees, so confirm the amount attached to the animal before completing the adoption.

Animal / category Current listed fee Useful detail
Adult dog over 35 lb $35 Standard adult large-dog category.
Adult dog under 35 lb $150 Confirm the shelter’s size/age category for the individual dog.
Senior dog, age 8+ $35 Ask about known medical needs and ongoing medication before adopting.
Puppy under 6 months $175 AHS also advertises a Puppy Kindergarten option that can include a waived adoption fee.
Single-dog placement No fee This category applies to dogs AHS identifies as needing to be the only dog in the home.
Adult cat $25 Check live pet status before visiting.
Kitten under 6 months $50 AHS currently says a second kitten may be adopted with no additional adoption fee.
Working cat No fee Working cats are intended for appropriate barn/outbuilding environments, not normal indoor-pet placement.
Rabbit $20 Prepare proper housing before adopting.
Exotic small pet $30 AHS examples include parrots, ferrets, lizards and snakes.
Domestic small pet $5 Examples include guinea pigs, rats and chickens.
Barnyard pet $30 Confirm zoning, housing and transport before adopting livestock.
Equine $250 Large-animal placement requires appropriate transport and property planning.
Included with AHS adoption: Asheville Humane Society currently says the adoption fee includes a starter bag of food, spay/neuter, up-to-date vaccines and a microchip.

How to Adopt From Asheville Humane Society

The process is intentionally simple, but the best match usually comes from asking more than “Is this pet cute?” Staff can help you think about energy level, other pets, housing, behavior and the first weeks at home.

Check available pets first

Review the current AHS dog, cat, small-pet or barnyard listings. The site updates frequently, so check again before a long drive.

Visit the Adoption Center

Go to 14 Forever Friend Lane during adoption hours. Standard Adoption Center animals do not require an appointment.

Meet with an Adoption Counselor

AHS uses one-on-one adoption counseling to help match the animal with the household rather than treating adoption like a simple checkout.

Bring photo ID, fee and safe transport

AHS asks adopters to bring picture identification, the adoption fee and a secure way to transport the animal home.

Complete the adoption contract

Same-day adoptions are possible in many cases. Some pets may need additional medical or behavioral steps before leaving.

Give the new pet time to settle

A shelter pet has just experienced a major change. A quiet first few days, consistent routine and gradual introductions can make the transition easier for everyone.

Seven-day Test Drive for some dogs

AHS currently offers a seven-day Test Drive option for available dogs age six months and older. At the end, the household can adopt, return the dog or discuss becoming an Adoption Ambassador.

Return policy

AHS currently says adopters may return a pet within 30 days for a full refund, with exceptions for some promotions or adoptions where the normal fee is under $10. After 30 days, an appointment is required.

Asheville Animal Control, Emergency & Important Contacts

The correct number depends on whether the incident is inside Asheville city limits or elsewhere in Buncombe County.

Contact Number Verified purpose
Asheville Humane Society Adoption Center 828-761-2001 Adoption questions and Asheville Humane Society Adoption Center contact. This is not the city Animal Control dispatch number.
Buncombe County Animal Shelter / Pet Help Center 828-250-6430 Lost/found pets, shelter intake, owner-surrender requests, rehoming support and other shelter-help routing.
Asheville Animal Services — city limits 828-252-1110 Animal-control ordinance enforcement within Asheville city limits. City guidance lists this service as on-call for emergencies 24/7.
Buncombe County Animal Services — outside Asheville city limits 828-250-6670 County Animal Services / Sheriff’s Office route for animal-control matters outside Asheville city limits within Buncombe County.
Emergency 911 Use for a genuine emergency or life-threatening public-safety situation. Do not use 911 for routine adoption or ordinary shelter questions.
Buncombe County Communicable Disease Control 828-250-5109 Rabies-exposure and treatment questions. Animal-bite enforcement/reporting also depends on the incident jurisdiction.
AHS Pet Helpline 828-761-2008 Voicemail/text support for veterinary assistance, behavior concerns, supplies and other pet-retention help. It is not an emergency dispatch line.
Immediate danger: call 911 when a person faces an immediate life-threatening emergency or another qualifying emergency. A shelter phone line is not a substitute for emergency dispatch.
County number conflict checked: some general Buncombe County Sheriff directory pages display a different Animal Control entry. The County’s dedicated Animal Control page, current Asheville City guidance and current AHS Pet Help resources use 828-250-6670. This guide follows those more specific/current sources.

Animal Bites and Rabies Reporting in Asheville / Buncombe County

Bite reporting is jurisdiction-sensitive. The key question is where the bite happened.

CITY

Bite inside Asheville city limits

Official Buncombe County bite guidance routes Asheville city incidents to Asheville Police / Animal Services at 828-252-1110.

COUNTY

Bite outside Asheville city limits

Within Buncombe County but outside Asheville, official guidance routes the report to Buncombe County Animal Services at 828-250-6670.

RABIES

Rabies-exposure questions

Buncombe County Communicable Disease Control is listed at 828-250-5109 for questions involving rabies exposure and treatment.

If skin is broken: obtain appropriate medical care. County guidance says animal bites that break skin should be reported to Animal Services, and the animal may need a quarantine/observation process depending on the circumstances.
Health-provider form: Buncombe County also maintains an official Animal Bite/Incident reporting form for health-services workers. It is not a general public replacement for calling the correct Animal Services agency.

Lost or Found Pet in Asheville: Use the County Shelter Quickly

Losing a pet can turn an ordinary day upside down. The most useful first step is not to wait for someone else to call you. Check the live shelter listings, file the report and keep checking.

If your pet is missing

  • Check Asheville Humane Society’s current found-pet listings.
  • Submit the official lost-pet report.
  • If you see your pet in shelter care, call 828-250-6430 immediately.
  • Check repeatedly because shelter-supported listings update in real time.
  • Search neighborhood groups and other local lost-pet channels too.
  • If the pet was lost outside Buncombe County, use the Animal-Shelter.org local shelter finder guide to identify the correct jurisdiction rather than assuming Asheville will receive the animal.

If you found an animal

  • Safely check for tags and arrange a microchip scan when appropriate.
  • File the official found-pet report.
  • For a healthy, friendly pet, local reunification can often avoid a stressful shelter stay.
  • For an unfriendly or frightened dog inside Asheville, call Asheville Animal Services at 828-252-1110.
  • Outside Asheville but within Buncombe County, use 828-250-6670.
  • For a sick or injured pet, the county shelter can accept the animal when safe transport is possible; otherwise contact the correct Animal Services agency.

Surrendering a Pet to Buncombe County Animal Shelter

Surrender is not a walk-in process. AHS asks owners to begin with a request so staff can discuss rehoming, medical help, behavior support or a scheduled surrender when that truly is the best option.

FORM

Request first

Complete the official surrender request. Submitting the request does not guarantee an appointment.

$25

Relinquishment fee

The current AHS surrender page lists a $25 relinquishment fee.

COUNTY

Buncombe County residents

AHS says it cannot accept owner-surrender animals from outside Buncombe County under its county sheltering contract.

Bring to the appointment: AHS currently asks for veterinary records, a driver’s license and proof of Buncombe County residency. The surrender appointment is expected to take at least 30 minutes.
A difficult decision deserves a real conversation: housing changes, vet bills, food costs and behavior challenges can make people feel they have no choice. The Pet Help Center exists specifically to explore whether the pet can safely stay with the family before shelter surrender becomes necessary.

Pet Help Center: Support Before a Situation Becomes a Crisis

The Pet Help Center operates from the Buncombe County Animal Shelter and is separate from Animal Control enforcement.

LOST

Lost / found support

Staff can help with lost and found pets, community-supported reunification and basic shelter-service routing.

HOME

Rehoming and surrender prevention

The team helps owners explore rehoming, food/supply support, behavior referrals and other ways to keep pets safely housed.

$5

County shelter rabies vaccine

The current Pet Help Center page lists rabies vaccines through Buncombe County Animal Shelter at $5. Contact the center for the correct current process.

Pet Help Center does not investigate: cruelty/neglect, dangerous animals, bite cases, rabies enforcement or injured wildlife. Those issues need the appropriate City or County Animal Services route.

Asheville Humane Society Veterinary Services & Current Fees

Asheville Humane Society operates its own veterinary team and community programs, including limited public spay/neuter, vaccination clinics and a mobile minor-medical service. These services are not a replacement for a full-service or emergency veterinary hospital.

SURG

Public spay / neuter

Public surgery appointments are limited and require an appointment request. AHS prioritizes people who need affordable access most.

MOBILE

Minor-medical mobile clinic

AHS’s Mobile Medical Vehicle sees eligible minor medical concerns at scheduled locations. Appointment availability is limited.

VAX

Vaccine clinics

AHS schedules multiple low-cost vaccine clinics each month. Dates and locations can change, so use the current event calendar.

Current public spay/neuter fees

Procedure Listed fee Important detail
Female dog spay $175 Public surgical eligibility rules apply.
Male dog neuter $150 Dogs must meet current health/weight/breed requirements.
Female cat spay $125 Appointment required.
Male cat neuter $100 Appointment required.
Cryptorchid surcharge $20 / testicle Applies when one or both testicles have not descended.
Umbilical hernia repair $15 Listed as an add-on procedure when appropriate.
What the surgery fee includes: AHS currently says its listed spay/neuter surgery fee includes a one-year rabies vaccination, take-home post-operative pain medication and an e-collar.
Scheduling: a $30 deposit toward surgery costs is currently required when the appointment is scheduled. The deposit is refundable until 24 hours before the appointment.

Current low-cost vaccine / preventive prices

Dog service Fee
DA2PP $15
Bordetella $15
Rabies — 1 year $10
Rabies — 3 year $15
Heartworm test $15
Microchip $15
Cat service Fee
FVRCP $15
Rabies — 1 year $10
Rabies — 3 year $15
Microchip $15
Veterinary emergency: AHS explicitly says its minor-medical clinics are not equipped for medical emergencies and cannot provide diagnostics such as bloodwork, urinalysis or X-rays through that program. Trouble breathing, seizures, major wounds, broken bones, serious eye injuries or other severe concerns require an appropriate veterinary hospital/emergency provider.

Minor-medical appointment deposit

The current AHS Minor Medical Clinic page lists a $35 scheduling deposit, applied toward the examination fee. A sliding scale may reduce additional service costs for qualifying households.

Asheville Humane Society Medical Director

DVM

Dr. Chelsea Fogal

Asheville Humane Society’s current leadership page lists Dr. Chelsea Fogal as Medical Director.

Her published background includes shelter medicine, high-volume spay/neuter work, veterinary-student/surgeon training and development of shelter medical and surgical programs.

HONEST

No invented doctor schedule

AHS does not publish a current public schedule saying Dr. Fogal personally sees each public clinic or surgery patient. This guide therefore does not assign her appointment hours or claim she will be your pet’s attending veterinarian.

What to Bring Before Visiting the Asheville Animal Shelter Campus

For adoption

  • Picture ID.
  • Adoption fee / payment method.
  • Secure cat or small-animal carrier when appropriate.
  • Dog collar/harness/leash or safe transport plan.
  • Landlord or HOA pet rules if you rent.
  • Backup pet choices if your first choice is adopted.

For lost-pet reclaim

  • Recent clear photographs.
  • Microchip number or registration details.
  • Veterinary records.
  • Rabies/license information when available.
  • Government photo ID.
  • The shelter listing or animal ID if you found a match online.

For surrender appointment

  • Confirmed appointment.
  • Pet veterinary records.
  • Driver’s license.
  • Proof of Buncombe County residency.
  • Honest behavior/medical history.
  • Plan for the listed $25 relinquishment fee.

Important 2026 Hours Conflict: Buncombe County Animal Shelter

A useful local guide should not silently hide conflicting official-site information.

Some Asheville Humane Society footer/contact areas still display Saturday 12–4 p.m. for the Buncombe County Animal Shelter. However, the dedicated current Buncombe County Animal Shelter page and the current Pet Help Center page list the shelter as Monday–Friday 10 a.m.–4 p.m., Saturday closed, Sunday closed.

Practical rule for a Saturday shelter/intake trip

Do not rely on an older footer schedule. Call the county shelter/Pet Help Center at 828-250-6430 before attempting a Saturday intake, reclaim or surrender-related visit.

This conflict does not affect the separate Asheville Humane Society Adoption Center, which currently lists Saturday adoption hours of 10 a.m.–6 p.m.

Map: Asheville Humane Society / Buncombe County Animal Shelter Campus

The Adoption Center is at 14 Forever Friend Lane. Buncombe County Animal Shelter is immediately next door at 16 Forever Friend Lane, Asheville, NC 28806.

Two-building tip: if you arrive for adoption, look for the Asheville Humane Society Adoption Center at No. 14. Lost/found, intake and Pet Help Center services are associated with the county shelter at No. 16.

Official Asheville & Buncombe County Resources

Use these official sources for current pet status, same-day closures, appointment availability and final instructions.

Asheville Animal Shelter FAQ

What is the main Asheville animal shelter for adoption?

Asheville Humane Society’s Adoption Center at 14 Forever Friend Lane is the public adoption facility. Buncombe County Animal Shelter next door at 16 Forever Friend Lane handles intake and other shelter services.

What are Asheville Humane Society adoption hours in 2026?

The Adoption Center is currently open Monday through Saturday from 10 a.m. to 6 p.m. and Sunday from noon to 4 p.m.

Do I need an appointment to adopt?

No appointment is required for normal animals housed at the Adoption Center. Adoption is handled in person on a first-come, first-served basis.

Can Asheville Humane Society hold a pet until I arrive?

No. AHS says it cannot hold normal adoptable animals for potential adopters. Check the live listing before travelling for one specific pet.

What is included with an Asheville Humane Society adoption?

AHS currently says its adoption fees include a starter bag of food, spay/neuter, up-to-date vaccines and a microchip.

What is the difference between Asheville Humane Society and Buncombe County Animal Shelter?

Asheville Humane Society is a nonprofit organization. Its Adoption Center at 14 Forever Friend Lane is owned and operated by AHS. Buncombe County owns the shelter at 16 Forever Friend Lane, while Asheville Humane Society staff operate it under the county sheltering contract.

What number do I call for Animal Control inside Asheville?

City of Asheville Animal Services lists 828-252-1110 for animal-control requests inside Asheville city limits and says the unit is on-call for emergencies 24/7.

What number handles Animal Control outside Asheville but in Buncombe County?

Current dedicated county and local official guidance uses 828-250-6670 for Buncombe County Animal Services outside Asheville city limits.

Who handles an animal bite in Asheville?

For bites inside Asheville city limits, official county guidance lists Asheville Animal Services at 828-252-1110. Outside Asheville city limits but within Buncombe County, use 828-250-6670. Rabies-exposure treatment questions can be directed to Buncombe County Communicable Disease Control at 828-250-5109.

How do I surrender my pet?

Begin with the official AHS surrender request form. Owner surrenders are appointment only, the current relinquishment fee is $25, and AHS requires Buncombe County residency for this intake service.

Does Asheville Humane Society offer low-cost vet services?

Yes. AHS currently offers limited public spay/neuter, vaccine clinics and mobile minor-medical services. Availability and location depend on the specific program.

Who is the Medical Director at Asheville Humane Society?

The current AHS leadership page lists Dr. Chelsea Fogal as Medical Director. A public doctor-by-doctor appointment schedule is not published, so this guide does not claim that she personally sees every public clinic patient.

Is the AHS minor-medical clinic an emergency veterinary hospital?

No. AHS states that its minor-medical clinic cannot treat veterinary emergencies and does not provide bloodwork, urinalysis or X-rays through that service.

Is Buncombe County Animal Shelter open on Saturday?

The dedicated current Buncombe County Animal Shelter and Pet Help Center pages list Saturday as closed, although some older/footer areas of the AHS site still display Saturday 12–4 p.m. Call 828-250-6430 before attempting a Saturday county-shelter visit.

Is Animal-Shelter.org the official Asheville Humane Society website?

No. Animal-Shelter.org is an independent informational guide. Use Asheville Humane Society, City of Asheville and Buncombe County official sources for current service instructions.

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