New Albany IN • municipal shelter • adoption • animal control • licensing

New Albany Animal Shelter & Control: Adoption Hours 2026

If you searched for the new albany animal shelter, this guide covers New Albany Animal Shelter / New Albany Animal Services in New Albany, Indiana. The shelter is a municipal animal shelter and control facility at 215 W. Market Street, New Albany, IN 47150.

This page is built for real local use: adoption hours, current adoption fees, animal-control routing, lost and found pets, reclaim steps, city pet licensing, bite/rabies reporting, surrender forms, owner-support resources, foster/volunteer help and the important city-vs-county distinction after the former joint arrangement.

Adoption Hours & Fees Emergency & Animal Control Lost / Found Pet Help

215 W. Market St. 812-948-5355 Adoption: Mon–Fri 11–4 Sat 11–2:30

🐶 Adopt

🐱 Lost pets

🚓 Control

🏷️ License

🐾 NAAS

NEW ALBANY ANIMAL SHELTER

Fast answer: New Albany Animal Shelter is at 215 W. Market Street, New Albany, IN 47150. Main phone: 812-948-5355. Email: shelter@cityofnewalbany.com. Open hours are listed as Monday–Friday, 9:00 a.m.–4:30 p.m. and Saturday, 11:00 a.m.–2:30 p.m.. Adoption hours are listed as Monday–Friday, 11:00 a.m.–4:00 p.m. and Saturday, 11:00 a.m.–2:30 p.m.. Appointments are available upon request.

CITY

Municipal Shelter

The shelter describes itself as a municipal animal shelter and control facility serving the City of New Albany. It handles adoption, sheltering, animal-control issues, licensing and pet-owner support routes.

LOCAL

New Albany Residents

The shelter notes that you must be a New Albany resident to turn in an animal. County or state residency does not affect your ability to adopt from the shelter.

INDEP

Independent Guide

Animal-Shelter.org is an independent informational guide. It is not the City of New Albany, New Albany Animal Shelter, Floyd County Government, the Health Department, police dispatch or a veterinarian.

Main Shelter 812-948-5355

Adoption Hours Mon–Fri 11–4

Dog Adoption $80

Cat Adoption $20 / $60

Emergency & Important New Albany Animal Contacts

Use the right contact for the exact location and urgency. New Albany city calls, Floyd County non-city calls, lost-pet checks and bite/rabies questions may route differently.

Contact / route	Number / email	Use this for
New Albany Animal Shelter	812-948-5355 shelter@cityofnewalbany.com	Adoption, lost/found pet questions, reclaim routing, city animal control, licensing, surrender forms and shelter questions for New Albany residents.
New Albany Animal Control issue	812-948-5355	Animal-control issues inside the City of New Albany when the shelter/animal-control office is the correct route.
Immediate emergency	911	Active attack, serious human injury, immediate public-safety danger, severe traffic danger or any life-threatening emergency.
New Albany Police Communications Center	812-944-6411	Non-emergency police communications routing when the issue is not a routine adoption or shelter desk question.
New Albany Police Information Desk	812-948-5300	Police department information. Floyd County Health Department materials also list New Albany Police Dispatch for certain after-hours wild-animal or bat-exposure situations.
Floyd County Health Department — animal bite report	812-948-4726 ext. 2, option 1	Domestic or wild mammal bite reporting to the local health department having jurisdiction.
Floyd County non-city animal shelter / control route	Shelter/Control: 812-286-6013 Floyd County Dispatch: 812-948-5400	Floyd County residents outside New Albany city limits when the county / Tri-County route, not New Albany city shelter, applies.
Floyd County Animal Rescue League	812-949-9099	Emergency medical vouchers, spay/neuter vouchers or pet-food help where FCARL assistance is listed by the shelter’s owner-support page.

Safety first: do not approach an aggressive, injured, trapped, traffic-endangered or potentially rabid animal if doing so could put you, a child, another pet or a neighbor at risk.

City vs County Shelter Routing: Do Not Use the Wrong New Albany Route

New Albany and Floyd County have had a confusing shelter history. In 2026, treat New Albany city animal-service questions and Floyd County non-city animal-service questions as separate routing problems.

If the animal issue is…	Start here	Why it matters
Inside the City of New Albany	New Albany Animal Shelter 215 W. Market St. 812-948-5355	The shelter offers animal control services to New Albany residents and says city residents must use this route to turn in an animal.
Outside New Albany but in Floyd County	Floyd County / Tri-County animal-control route 812-286-6013	Floyd County now lists a separate Animal Control & Shelter route connected with Tri-County Animal Control / Floyd shelter services.
A lost pet possibly impounded at New Albany shelter	New Albany Animal Shelter Return to Owner form and phone call	The return form asks for proof of ownership and says to notify the shelter after submission so an appointment can be scheduled.
A bite, bat or possible rabies exposure	Animal Control + Floyd County Health Department	Human bites from domestic or wild mammals must be reported to the local health department, and after-hours wildlife/bat exposure can require urgent routing.

Important distinction: do not assume Floyd County residents outside New Albany can surrender or route animals through the New Albany city shelter. Confirm the exact address and jurisdiction before transporting an animal.

New Albany Animal Shelter Adoption Hours 2026

The shelter lists general open hours and adoption hours separately. Use adoption hours for regular adoption planning, and call first if you need an appointment or are coming for one specific pet.

Day / service	Current listed hours	Planning note
Monday	Open 9:00 a.m.–4:30 p.m.; adoption 11:00 a.m.–4:00 p.m.	Good weekday adoption window; call for appointment questions.
Tuesday	Open 9:00 a.m.–4:30 p.m.; adoption 11:00 a.m.–4:00 p.m.	Check current pet listing before driving.
Wednesday	Open 9:00 a.m.–4:30 p.m.; adoption 11:00 a.m.–4:00 p.m.	Bring questions about home fit and first-week care.
Thursday	Open 9:00 a.m.–4:30 p.m.; adoption 11:00 a.m.–4:00 p.m.	Leave time for staff review and safe transport planning.
Friday	Open 9:00 a.m.–4:30 p.m.; adoption 11:00 a.m.–4:00 p.m.	Confirm if a holiday or special event affects hours.
Saturday	Open and adoption 11:00 a.m.–2:30 p.m.	Shorter window; arrive early.
Sunday	Not listed as normal public/adoption hours	Use official listings and prepare for the next open day.
Appointments	Available upon request	Call 812-948-5355 if your visit needs appointment coordination.

Holiday caution: shelter posts can announce temporary closures for holidays or events. Confirm current hours before driving, especially around major holidays or severe weather.

How Adoption Works at New Albany Animal Shelter

A good adoption starts before you arrive. Check the official pet listing, use the shelter’s application route, and ask staff practical questions before deciding.

Check current adoptable pets

Browse the shelter’s adoptable dogs, cats or other animals online. Listings can change, so save the animal’s name or listing but keep a backup choice.

Use the correct adoption application

The shelter warns that applications submitted through the third-party “Interested in This Animal” Petango-style link may not be reviewed. Use the shelter’s own adoption application route.

Visit during adoption hours

Plan around Monday–Friday 11:00 a.m.–4:00 p.m. or Saturday 11:00 a.m.–2:30 p.m., unless staff schedule a separate appointment.

Ask home-fit questions

Ask about energy level, known history, health notes, children, other animals, house training, litter habits, separation time and first-week decompression.

Understand included care

Adoption fees include a health-care package, but you should still ask for vaccine dates, microchip instructions and any follow-up care the pet may need.

Bring safe transport

Bring a secure cat carrier, leash and collar, crate or safe vehicle setup. Do not let a newly adopted animal ride loose in a vehicle.

Human note: adoption is exciting, but it is still a long-term promise. Choose the pet whose needs your home can truly support, not only the pet with the cutest photo.

New Albany Animal Shelter Adoption Fees

The shelter lists simple adoption fees for dogs and cats. Fees include a health-care package, which makes the adoption fee more than just a paperwork cost.

Animal / category	Current listed fee	Included care listed by the shelter
Canines	$80	Health-care package includes spay/neuter, at least one round of preventative vaccinations, worming, heartworm test where applicable, and microchip.
Felines under 4 pounds	$60	Health-care package includes spay/neuter, at least one round of preventative vaccinations, worming, FeLV/FIV test where applicable, and microchip.
Felines 4 pounds and over	$20	Same general health-care package, but always ask staff what has already been completed for the exact cat.
Other animals	Ask shelter staff	The shelter says it adopts many different types of animals, but a universal fee table for every species was not clearly verified.

Budget beyond the adoption fee: food, litter, flea/tick prevention, crates, carriers, training, grooming, housing deposits, vet follow-up and emergency savings can cost more than the adoption fee itself.

New Albany Animal Control Routing

Animal-control reports need exact location, animal description and risk level. Be clear whether the animal is loose, injured, aggressive, neglected, abandoned, biting, contained or already at the shelter.

CITY

City animal-control issue

New Albany Animal Shelter says it offers animal control services to New Albany residents. Call 812-948-5355 or email shelter@cityofnewalbany.com for the shelter route.

LOOSE

Loose pet reclaim

If your animal is running loose and brought into the shelter, you will need proof the animal is yours, a valid photo ID and payment of applicable reclaim fees.

911

Immediate danger

For active attack, serious human injury, immediate public-safety danger or a life-threatening emergency, call 911 first.

Faster reunions: the shelter says identification tags, rabies tags and microchips can speed up the process of getting a loose animal back home.

Lost or Found Pet in New Albany

Losing a pet is stressful. The best plan is repeated searching, quick reporting, proof-of-ownership prep and checking the actual shelter custody list.

If your pet is missing

Always check the shelter for a missing pet.
Search the official pets-in-custody route regularly.
Fill out the lost/found pet form with detailed description and contact information.
Call 812-948-5355 if you see a possible match.
Prepare photos, vet records, microchip details, rabies proof and license/tag information.
Update the microchip company and keep your phone available.
Search close to home repeatedly; cats and scared dogs may hide nearby.

If you found a pet

Check safely for a tag, collar or owner phone number.
Ask nearby neighbors before moving the pet far from the found location.
Take the pet to a shelter or veterinarian for a microchip scan when safe.
Fill out the lost/found pet form or stray surrender form when appropriate.
For animals found in New Albany city limits that need surrender, use the shelter’s stray surrender process.
Call the shelter after submitting the form to schedule intake if the form says to do so.
Do not handle an aggressive, injured or possibly rabid animal yourself.

Reclaiming an Impounded Pet

If your animal has been impounded at the shelter, the Return to Owner form asks for detailed ownership information and tells owners to contact the shelter after submitting the form.

PROOF

Proof of ownership

Prepare vet records, bill of sale, clear photos, microchip details or other proof that connects you to the animal.

Photo ID

The reclaim form asks for a copy of the owner’s ID or license. Bring valid identification when you come to complete reclaim steps.

FEE

Fees at appointment

The form says fees are paid at the time of the appointment. This page does not guess the fee because reclaim costs depend on the case.

Call after the form: the Return to Owner form tells owners to notify the shelter at 812-948-5355 if they have not already done so, so an appointment can be scheduled at the earliest availability.

Surrender and Intake Forms

New Albany Animal Shelter separates owner surrender, stray surrender and return-to-owner paperwork. The right form depends on whether the animal is your own pet, a recently found stray or already impounded.

OWNER

Owner Surrender Form

Use this when you have a pet you can no longer keep. The public forms page says owners should provide as much detail as possible to help find the best possible solution for the pet.

STRAY

Stray Surrender Form

Use this for pets recently found in New Albany city limits that need to be surrendered to the New Albany Animal Shelter. The form asks where and when the pet was found.

LOCAL

New Albany resident rule

The shelter footer states that a person must be a New Albany resident to turn in an animal. Do not transport an animal from another jurisdiction without confirming intake rules.

No fake surrender fee: a current universal owner-surrender fee was not clearly verified from the official pages used for this guide, so no amount is invented here. Ask shelter staff what applies to your case.

New Albany City Pet Licensing

Licensing is separate from adoption. New Albany says all dogs and cats in the city must be licensed with the shelter and renewed annually unless the pet has a lifetime license.

License type	Current listed base fee	Important requirement
1-year license — spayed/neutered animal	$5	Current rabies certificate required.
1-year license — not spayed/neutered	$35	Current rabies certificate required.
Lifetime license — spayed/neutered and microchipped	$25	Pet must be spayed/neutered and microchipped.
Online registration convenience fee	Additional fee may apply	Shelter page notes an added convenience fee when using SmartGov.

Rabies certificate: to issue a pet license, the shelter says it needs a copy of the current rabies certificate.

Animal Bites and Rabies Reporting in Floyd County / New Albany

Bites and possible rabies exposures are public-health issues. Report promptly and seek medical guidance when a person is bitten or may have had contact with a bat or wild animal.

24 HR

Report mammal bites

Floyd County Health Department guidance says every case of a human being bitten by a domestic or wild mammal must be reported within 24 hours to the local health department having jurisdiction.

CALL

Health Department route

For dog, cat or ferret bites, the listed reporting route is 812-948-4726 ext. 2, option 1.

BAT

Wild animal or bat exposure

After-hours guidance says to contact New Albany Animal Control or New Albany Police Dispatch immediately if bitten by a wild animal or if bat contact may have occurred and the animal is available for testing.

If someone is badly hurt: call 911 and seek medical care. Wash the wound with soap and water if you can do so safely, but do not delay professional medical advice.

Indiana rabies rule: New Albany licensing guidance states that dogs, cats and ferrets older than 3 months must be vaccinated against rabies, and that the rabies vaccine in Indiana may only be administered by a licensed and accredited veterinarian.

Owner Support: Spay/Neuter, Emergency Medical Help and Food

Sometimes surrender is not the real need. The real problem may be a vet bill, food shortage, behavior stress or spay/neuter cost. New Albany’s owner-support page lists several support routes, but availability can change.

FCARL

Emergency medical vouchers

The shelter owner-support page says emergency medical vouchers are given through Floyd County Animal Rescue League and tells owners to call FCARL directly at 812-949-9099.

SPAY

Spay/neuter assistance

The shelter page says its spay/neuter assistance program is currently suspended, but FCARL vouchers may still be available and Pets Alive Clinic transport may be an option with limited spaces.

FOOD

Pet food pantry

The shelter owner-support page points pet owners needing food to the Salvation Army Food Bank on Green Valley and also notes FCARL may be able to assist.

Verify before relying on aid: voucher funding, transport space, food availability and training support can change quickly. Call before making a surrender decision.

Foster and Volunteer Help

If you cannot adopt permanently, fostering or volunteering can still help vulnerable animals get more care, space, enrichment and social time.

FOSTER

Furbaby foster application

The foster application thanks people for helping save lives and says the shelter tries to provide supplies as needed for foster families.

CARE

Foster needs vary

Foster options listed include bottle baby kittens, bottle baby puppies, moms with babies, animals recovering from medical needs, hospice care, pocket pets, reptiles and birds.

VOL

Volunteer age note

The volunteer page says anyone 13 years or older can fill out an application and attend volunteer orientation.

At-home help: the volunteer page also suggests enrichment-item activities for younger helpers or people who want a shelter-support activity they can do from home.

2026 New Shelter Project Note

New Albany City Hall posted in 2026 that the city is moving forward with a new animal shelter project. That is a planning/project update, not a replacement for today’s visit instructions.

PLAN

Project in motion

City Hall reported that New Albany is taking steps toward a new animal shelter and that the current city service operates out of the New Albany–Floyd County Animal Shelter building.

SPLIT

City independent operation

City communications describe the project as following New Albany’s transition to independently operating animal services after the previous city-county arrangement ended.

TODAY

Use current address today

Until the city publishes a changed operating address, this guide uses the current official shelter address: 215 W. Market Street.

Verified Public Leadership Listing

Names are included only where a public official source supports them. This page does not invent doctors, editors, veterinarians or appointment schedules.

DIR

Wendy Byrn — Animal Services Director

The City of New Albany Animal Services page lists Wendy Byrn as Animal Services Director at 215 W. Market St. This is a public city staff listing, not a public veterinary appointment listing.

Before You Visit 215 W. Market Street

Adoption visit checklist

Check current adoptable pets before leaving home.
Use the shelter’s own adoption application route, not the third-party interested link.
Call if your trip depends on one specific animal.
Plan around adoption hours, not only general open hours.
Bring a secure carrier, leash, collar, crate or safe transport setup.
Ask for vaccine dates, microchip instructions and first-week care needs.
Budget for food, supplies, licensing, preventive care and future vet visits.

Lost / reclaim checklist

Check the shelter and pets-in-custody listing repeatedly.
Fill out the Return to Owner form if your pet is impounded.
Call the shelter after submitting the form.
Bring photos, vet records, microchip information and license/rabies proof.
Bring valid photo ID.
Ask staff for the total reclaim fee before arrival.
Confirm the correct route if the pet was lost outside New Albany city limits.

Simple Call Scripts

When you are worried about a pet, a short script keeps the call clear. Start with the exact location, animal description and whether anyone is in danger.

Adoption


            Hi, I am interested in [pet name or listing]. Is the animal still
            available, and should I come during the Monday–Friday 11–4 or
            Saturday 11–2:30 adoption hours? Should I submit the shelter's
            adoption application before visiting?

Lost pet


            Hi, my [dog/cat/other pet] is missing from [exact street or
            neighborhood] in New Albany. The pet is [description] and is
            [microchipped/not microchipped]. Has a matching animal been brought
            in?

Found stray


            Hi, I found a [dog/cat/other animal] at [exact location] in New
            Albany city limits. The animal is [safe/injured/aggressive]. Should
            I fill out the stray surrender form, bring the animal in, or request
            animal-control help?

Bite or rabies concern


            Hi, I need to report an animal bite or possible rabies exposure at
            [exact location]. The animal is [owned/stray/wild/unknown], and the
            exposed person or pet is [details]. Do I need Animal Control, Floyd
            County Health Department or emergency medical help?

Map: New Albany Animal Shelter

Use this map for travel planning to New Albany Animal Shelter, 215 W. Market Street, New Albany, IN 47150. Call first if your visit depends on one specific pet, surrender intake or reclaim appointment.

Official New Albany / Floyd County Resources

Use official sources for current hours, pet availability, form changes, shelter capacity, bite/rabies reporting, licensing and emergency routing.

MAIN New Albany Animal Shelter Official shelter overview, address, phone, open hours and adoption hours. CITY City of New Albany Animal Services City page listing the Animal Services Director, address and phone. ADOPT Pet Adoption Information Adoption fees, included care package, adoption application warning and residency note. PETS Adoptable Pets Official route for adoptable dogs, cats and other shelter animals. CTRL Animal Control & Licensing Animal-control contact, reclaim proof, license fees and rabies requirement. LOST Lost and Found Pets Lost/found pet guidance and official forms. FORMS Public Forms Adoption, lost/found, owner surrender, stray surrender and return-to-owner forms. RTO Return to Owner Form Reclaim form for impounded animals, ownership proof and appointment note. STRAY Stray Surrender Form Form for recently found pets in New Albany city limits needing shelter intake. HELP Pet Owner Support Emergency medical vouchers, spay/neuter assistance notes, training and food support. BITE Floyd County Animal Bites Local health department bite-reporting requirements and after-hours rabies exposure note. COUNTY Floyd County Animal Control & Shelter Separate county shelter/control route for Floyd County residents outside New Albany city routing.

New Albany Animal Shelter FAQ

What is the official New Albany animal shelter?

The official city shelter is New Albany Animal Shelter / New Albany Animal Services, a municipal animal shelter and control facility in New Albany, Indiana.

Where is New Albany Animal Shelter located?

New Albany Animal Shelter is located at 215 W. Market Street, New Albany, IN 47150.

What is the New Albany Animal Shelter phone number?

The main shelter phone number is 812-948-5355.

What is the New Albany Animal Shelter email?

The shelter lists shelter@cityofnewalbany.com as its email address.

What are New Albany Animal Shelter open hours?

General open hours are listed as Monday through Friday from 9:00 a.m. to 4:30 p.m. and Saturday from 11:00 a.m. to 2:30 p.m.

What are New Albany Animal Shelter adoption hours?

Adoption hours are listed as Monday through Friday from 11:00 a.m. to 4:00 p.m. and Saturday from 11:00 a.m. to 2:30 p.m.

Are appointments available?

Yes. The shelter states that appointments are available upon request.

How much is a dog adoption at New Albany Animal Shelter?

The current shelter adoption page lists canine adoption fees at $80.

How much is a cat adoption at New Albany Animal Shelter?

The current shelter adoption page lists felines under 4 pounds at $60 and felines 4 pounds and over at $20.

What does the adoption fee include?

The shelter says the health-care package includes spay/neuter, at least one round of preventative vaccinations, worming, FeLV/FIV or heartworm test where applicable, and microchipping.

Do I have to live in New Albany to adopt?

No. The shelter adoption page says county or state residency does not affect your ability to adopt from the shelter.

Do I have to live in New Albany to turn in an animal?

The shelter states that you must be a New Albany resident to turn in an animal.

How do I contact Animal Control in New Albany?

The shelter’s Animal Control page says New Albany residents with an animal-control issue should call 812-948-5355 or email shelter@cityofnewalbany.com.

What should I bring to reclaim my pet?

Bring proof of ownership such as vet records, clear photos or bill of sale, plus a valid photo ID. The Return to Owner form also asks for microchip information when available.

How do I surrender a stray found in New Albany?

Use the shelter’s Stray Surrender Form if you recently found a pet in New Albany city limits and need to surrender it to the shelter. The form asks for location, time found, photo and animal description.

Are New Albany dogs and cats required to be licensed?

Yes. New Albany says all dogs and cats in the city are required to be licensed with the shelter, and a current rabies certificate is needed.

What are New Albany pet license fees?

The shelter lists annual licenses at $5 for spayed/neutered animals and $35 for animals that are not spayed/neutered. A spayed/neutered and microchipped pet can apply for a lifetime license for $25.

Who do I call for an animal bite in Floyd County?

Floyd County Health Department lists 812-948-4726 ext. 2, option 1 for reporting dog, cat or ferret bites. For serious injury or immediate danger, call 911.

Who is the New Albany Animal Services Director?

The City of New Albany Animal Services page lists Wendy Byrn as Animal Services Director.

Is Animal-Shelter.org the official New Albany shelter website?

No. Animal-Shelter.org is an independent informational guide. Use official New Albany, Floyd County and Indiana public-health sources for live instructions.