ACCT Animal Shelter & Control: Adoption Hours 2026
Use this guide before visiting ACCT Philly, the Animal Care & Control Team of Philadelphia. It covers adoption hours, address, phone number, animal-control routing, adoption fees, dog and cat listings, lost-pet steps, found-pet steps, owner surrender, map directions and official links.
Start with the official available dogs, cats and other animals pages before driving. ACCT handles many animals every day, so pet availability, wait times and same-day pickup status can change quickly.
ACCT Animal Shelter Quick Details
These are the core details to check before you visit ACCT Philly for adoption, lost pets, found pets, owner-surrender help or animal-control questions.
Address
111 W. Hunting Park Avenue, Philadelphia, PA 19140.
ACCT notes the shelter is near Hunting Park Avenue and Front Street.
Main phone
267-385-3800.
Use this number for general shelter, lost/found and animal-control routing.
Public hours
10 AM–6 PM daily.
Holiday lobby closures can apply, so confirm before visiting.
Animal control
Emergency animal-control services are listed as available 24/7/365.
Use 267-385-3800 ext. 1 for emergencies.
What ACCT Animal Shelter Helps With
ACCT Philly is not only an adoption center. It is Philadelphia’s animal care and control provider, so different visitors need different routes depending on the problem.
Dogs, cats and other animals
ACCT lists dogs, cats and other animals for adoption. Some animals are at the shelter, while others may be in foster care.
Reuniting pets
ACCT has lost-pet and found-pet pages, found dogs/cats listings and instructions for proof of ownership.
Philadelphia animal control
Animal-control help includes emergency animal issues, complaints, wildlife routing and field-service support.
ACCT Animal Shelter Adoption Hours 2026
Use this table to plan your visit. ACCT lists daily public hours, but the lobby closes on specific major holidays and services can have separate instructions.
Current listed adoption visit window
ACCT lists the shelter as open seven days a week from 10 AM to 6 PM. For animals located at the shelter, visitors can stop in during this window and sign up on the waitlist.
| Day | Listed Hours | Best Use for Visitors |
|---|---|---|
| Monday | 10 AM–6 PM | Adoption visits, lost-pet checks and general shelter questions. |
| Tuesday | 10 AM–6 PM | Good day to check available pets and ask process questions. |
| Wednesday | 10 AM–6 PM | Good for in-person reclaim checks and adoption browsing. |
| Thursday | 10 AM–6 PM | Useful for dog, cat and critter adoption visits. |
| Friday | 10 AM–6 PM | Good before weekend traffic increases. |
| Saturday | 10 AM–6 PM | Expect more visitors; arrive early if you want to adopt. |
| Sunday | 10 AM–6 PM | Good for weekend adoption and lost-pet checks, unless a holiday closure applies. |
How Adoption Works at ACCT Animal Shelter
ACCT’s adoption process is practical, but you should still prepare before visiting. Filling out an application can help speed up the process, but it does not place a hold on a pet or guarantee adoption.
Check available pets online
Start with ACCT’s available dogs, available cats and other animals pages. Read the pet’s location carefully because some pets may be in foster care rather than at the shelter.
Fill out an application if serious
ACCT allows online applications for dogs, cats and other animals. This helps staff have your information ready, but it does not reserve the animal.
Visit and join the waitlist
For animals at the shelter, stop by between 10 AM and 6 PM. You may be asked to sign up on the waitlist when you arrive.
Meet the right pet
Ask about behavior, energy, health, resident pets, children, handling, training needs and how soon the animal can go home.
Finalize safely
ACCT says pets are spayed or neutered, vaccinated and microchipped before going home. Some pets may go home same day; others may need surgery scheduling first.
ACCT Animal Shelter Adoption Fees
ACCT’s adoption page lists current standard fees. Fee specials may happen during crowding or special events, so confirm the fee on the official profile or adoption page before visiting.
Puppies
$300 is the listed fee for puppies under 6 months.
Puppies may be limited because ACCT says it generally does not have many puppies available.
Adult dogs
$100 is the listed fee for adult dogs over 6 months.
A Philadelphia dog license fee may apply for Philadelphia residents.
Cats
$125 for kittens under 6 months and $60 for adult cats over 6 months are listed.
Bring a secure carrier or ask about carrier options.
Adoptable Dogs, Cats and Other Animals
ACCT helps more than dogs and cats. The shelter may also have rabbits, guinea pigs and other small animals available for adoption.
Available dogs
Most dogs are at the shelter, but some dogs may be in foster care. Check the pet profile before visiting.
Available cats
Most cats are at the shelter, but foster cats can also be listed below the shelter cats.
Other animals
Rabbits and guinea pigs are listed with a standard $35 adoption fee on ACCT’s adoption page.
Waitlist system
ACCT may ask visitors to sign up on a waitlist. Sign up when you are near the shelter and ready to visit.
Animal Control Help in Philadelphia
For animal-control needs, choose the correct route based on urgency. ACCT and the City of Philadelphia both direct animal-control reporting through ACCT’s contact system.
24/7 animal emergencies
Animal-control emergencies are listed as available 24 hours a day, 365 days a year through 267-385-3800 ext. 1.
Care complaints
For non-emergency animal care violations or complaints, use the City of Philadelphia animal-control reporting route, email or phone.
Danger or injury
For active danger, severe injury, animal attacks or immediate safety issues, use emergency services and the ACCT emergency route.
Lost Pet Steps at ACCT Philly
ACCT’s lost-pet page is very direct: act quickly, visit in person, check found-pet listings and bring proof of ownership if your pet may be at the shelter.
If your pet is missing
- File a lost report through the recommended lost/found reporting system.
- Visit ACCT in person as soon as possible during open hours.
- Check ACCT’s found dogs and found cats listings daily.
- Update your pet’s microchip registry information.
- Bring photo ID and proof of ownership if you find your pet.
What to bring for reclaim
- Government-issued identification with your name and address.
- Photos, vet records, adoption paperwork or bill of sale.
- Current vaccination records if available.
- Payment method for reclaim-related fees if applicable.
- Carrier, leash or safe transport setup.
Found a Pet in Philadelphia: What ACCT Says to Do
ACCT’s found-pet guidance focuses on reuniting pets with owners while reducing shelter crowding when safe. The right action depends on whether the pet is safe, injured, dangerous, microchipped or visibly owned.
Keep safety first
Do not risk injury with a scared, aggressive or injured animal. Use animal-control routing when needed.
File a found report
ACCT encourages found-pet reports and daily checking for owner matches when the finder can safely hold the pet.
Check ID and microchip
Contact the owner if tags are visible, and ask about microchip scanning if the animal has no clear ID.
Owner Surrender at ACCT Animal Shelter
Owner surrenders are by appointment. ACCT asks owners to contact the Help Desk and review resources that may help keep or safely rehome a pet before surrendering.
Before surrendering
- Contact the Help Desk instead of showing up without an appointment.
- Ask about resources that may help you keep your pet.
- Be honest about behavior, bite history, medical needs and medications.
- Prepare vet records, vaccine records and ownership information.
- Do not abandon a pet outside the shelter or in public.
Better questions to ask
- “Is there a pet pantry or resource that can help me?”
- “Can behavior support help before I surrender?”
- “What appointment steps are required?”
- “What should I bring to an appointment?”
- “Are there safe rehoming options I should try first?”
What to Bring Before Visiting ACCT Animal Shelter
A better visit starts before you leave home. Bring the basics that help staff answer questions faster and help you leave safely if adoption or reclaim happens.
Photo ID
Bring current photo ID for adoption, reclaim or paperwork needs.
Resident dogs
For dog adoption, ACCT says resident dogs and children should meet potential new dog family members when possible.
Children
Bring household children for dog meetings when required or ask in advance if an exception is needed.
Leash setup
Bring a leash, collar or harness and safe transport plan for dogs.
Carrier
Bring a carrier for cats or small animals. ACCT notes cardboard carriers may be available for a fee.
Enough time
Do not arrive near closing if you need to join the waitlist, meet pets and finalize paperwork.
ACCT Animal Shelter Map, Directions & Parking Tips
Use the map for directions to 111 W. Hunting Park Avenue in North Philadelphia. ACCT suggests the smaller parking lot outside the animal adoption center as convenient to the shelter entrance.
Arrive early
ACCT can be busy. Arrive early if you need to join the waitlist and meet animals.
Check listings
Check pet profiles before driving because animals may be adopted, reclaimed, transferred or moved to foster.
Visit calmly
Shelter animals may be stressed. Ask staff and volunteers about behavior outside the kennel.
Choose Your Best Route Before You Call
This quick decision section helps visitors avoid calling the wrong place or showing up unprepared.
I want to adopt
View dogs, cats or other animals online, fill out an application if serious, then visit during 10 AM–6 PM hours and join the waitlist.
I lost my pet
File a lost report, visit ACCT in person, check found-pet listings daily and bring proof of ownership for reclaim.
I found an animal
Keep safety first, check for ID, file a found report when safe, and use animal-control routing for emergencies.
I need to surrender
Email or contact the Help Desk for an appointment and ask about resources that may help you keep or safely rehome the pet.
Common Mistakes to Avoid at ACCT Animal Shelter
These mistakes waste time and can make adoption, reclaim, surrender or animal-control help harder than necessary.
Before visiting
- Do not drive for one specific pet without checking its current status.
- Do not assume online application means the pet is held for you.
- Do not arrive near closing if you expect to meet multiple animals.
- Do not forget ID, leash, carrier or proof of ownership.
- Do not rely only on email descriptions if your pet is missing.
Before adopting or surrendering
- Do not adopt without checking landlord or housing pet rules.
- Do not ignore resident pet and child meet requirements.
- Do not surrender without an appointment.
- Do not hide medical or behavior concerns.
- Do not assume adoption fees or specials are unchanged without confirming.
Official ACCT Animal Shelter Links
Use official pages for final decisions. This guide is independent and should not replace current ACCT Philly or City of Philadelphia instructions.
ACCT Animal Shelter FAQ
Where is ACCT Animal Shelter located?
ACCT Philly is located at 111 W. Hunting Park Avenue, Philadelphia, PA 19140.
What is the phone number for ACCT Philly?
The main ACCT Philly phone number is 267-385-3800.
What are ACCT Animal Shelter adoption hours?
ACCT lists public hours as seven days a week from 10 AM to 6 PM, with lobby closures on major holidays.
Do I need an appointment to adopt from ACCT Philly?
For animals located at the shelter, ACCT says no appointment is needed to view animals for adoption. Visitors may be asked to join the waitlist when they arrive.
Does filling out an ACCT adoption application hold a pet?
No. ACCT says an application helps speed up the process but does not place a hold on an animal or guarantee adoption.
How much are dog adoption fees at ACCT Philly?
ACCT’s adoption page lists puppies under 6 months at $300 and adult dogs over 6 months at $100. A Philadelphia dog license fee may also apply for Philadelphia residents.
How much are cat adoption fees at ACCT Philly?
ACCT’s adoption page lists kittens under 6 months at $125 and adult cats over 6 months at $60. Fee specials may change the amount, so confirm before visiting.
Who do I call for animal-control emergencies in Philadelphia?
ACCT lists animal-control emergency services as available 24/7/365 through 267-385-3800 ext. 1.
What should I do if my pet is missing in Philadelphia?
File a lost report, visit ACCT in person as soon as possible, check found-pet listings daily, update the microchip registry and bring proof of ownership for reclaim.
Does ACCT Philly accept owner surrenders?
Owner surrenders are by appointment only. ACCT’s hours page directs owners to contact the Help Desk and review resources that may help them keep or safely rehome their pet.
What should I bring to adopt from ACCT Philly?
Bring current photo ID, a leash and collar or harness for dogs, a carrier for cats or small animals, and bring resident dogs or children for dog meetings when required.
Final Take: Use the Right ACCT Route Before You Visit
ACCT Philly is the main animal care and control shelter resource for Philadelphia. It supports pet adoption, lost-pet reclaim, found-pet reporting, owner-surrender appointments, foster and rescue placement, and animal-control routing.
The most important visitor details are simple: call 267-385-3800, check official pet listings before driving, visit during 10 AM–6 PM public hours, bring the right documents and use the 24/7 animal-control emergency extension only when the situation needs emergency animal-control help.
Animal-Shelter.org is an independent informational guide and is not affiliated with ACCT Philly, Animal Care & Control Team of Philadelphia, the City of Philadelphia, Petco Love Lost, Shelterluv, Petfinder or any official shelter portal. Always verify current hours, fees, pet availability, surrender rules, reclaim rules and animal-control instructions directly with official sources.
Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper
Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.
Build a USA-wide shelter action plan
Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.
Lost pet recovery checklist
Check the steps you have completed. This helps you stay organized during the first urgent hours and days.
Found pet safety decision helper
Use this when you find a stray or loose pet and need a safe next step.
Adoption readiness checker
This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.
Pet reclaim document checklist
If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.
Owner surrender preparation helper
Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.
Animal control contact decision helper
Choose the situation and get a general USA-wide contact path. Local rules may differ.
Adoption and first-month budget planner
This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.
Your generated shelter plan
Your action plan, search links, call script, checklist, or budget guide will appear here.
Start with the Planner tab
Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.
Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.