Naperville Animal Shelter & Control: Adoption Hours 2026
Use this Naperville animal-help dashboard to adopt from Naperville Area Humane Society, contact City Animal Control, report a lost or found pet, understand adoption fees, license a pet, or choose the right local animal-services route.
Important split: adoption is usually handled by Naperville Area Humane Society, while enforcement, impounds, stray animals, loose dogs, animal bites, pet licensing and wildlife calls route through City of Naperville Animal Control.
Official source checked
Last verified: August 12, 2026. Details use Naperville Area Humane Society and City of Naperville official pages for hours, fees, contact, adoption, lost/found, control, licensing and surrender guidance.
Appointment-first adoption
NAHS strongly recommends appointments for all animal visits. Weekdays are appointment-only for both cats and dogs.
No fake data added
No fake reviews, fake ratings, fake staff names, unverified reclaim fees, or BreadcrumbList schema are included in this Custom HTML.
Choose What You Need
- Clickable action cards
- Adoption vs animal control
- Who to call first
- Adoption hours
- Adoption fees
- What adoption includes
- Adoption micro-steps
- Discount and specialty programs
- Lost/found pets
- Animal Control services
- Pet licensing
- Deceased animals and wildlife
- Surrender or rehome
- Foster and volunteer
- Call scripts
- Maps
- Official links
- 10 FAQs
Clickable Naperville Animal Help Cards
Tap the matching action. This page is built to answer practical user intent fast.
Adoption Shelter vs Animal Control
This is the most important distinction for Naperville searches.
| Need | Best route | Phone | Use for |
|---|---|---|---|
| Adopt a dog or cat | Naperville Area Humane Society | 630-420-8989 | Adoptable pets, appointments, applications, adoption fees, foster and surrender/rehome. |
| Lost, found, impounded, stray or loose animal | Naperville Animal Control | 630-420-6178 | Animal Control shelter, city lost/found, impounds, loose animals, stray dogs and sick/injured wildlife pickup. |
| Animal bite, cruelty or neglect | Naperville Animal Control / Police route | 630-420-6178 or 911 | Bites, welfare investigations and urgent public-safety issues. |
| Dog/cat license | City of Naperville Animal Control | 630-420-6178 | Free lifetime pet license tags for Naperville dogs and cats. |
| Wildlife inside living quarters | Naperville Animal Control | 630-420-6178 | City page says this does not include attics, crawlspaces, window wells or garages. |
Who to Call First
Use this before driving, applying, holding a found animal, or reporting a concern.
| Situation | Call / click | What to say | Next micro-step |
|---|---|---|---|
| Adopt a pet | NAHS: 630-420-8989 | “Is [pet name] still available, and do I need an appointment/application first?” | Check adoption page and bring ID/proof of address. |
| Visit cats on weekend | Call NAHS | “Are cat walk-ins still available today from 12pm-4pm?” | Remember animal interactions end 15 minutes before closing. |
| Visit dogs | Call NAHS | “Can I schedule a dog visit or meet-and-greet?” | Dog walk-ins may be accommodated only when staffing permits. |
| Lost pet | Animal Control: 630-420-6178 | “My pet is missing near [cross streets]. Has a matching animal been impounded?” | Fill lost report, check impounded animals, contact surrounding agencies. |
| Found pet | Animal Control | “I found a pet at [location]. I can/cannot safely contain it.” | Ask about scan, pickup and report steps. |
| Animal bite / cruelty / urgent danger | 911 if emergency; otherwise Animal Control | “This involves [bite/cruelty/injured animal/loose dog] at [address].” | Give exact location and do not handle unsafe animals. |
| Deceased animal on public street | Customer Care: 630-420-6060 | “There is deceased wildlife on a public street at [location].” | If it is a road hazard, call non-emergency police. |
| Road hazard | Police non-emergency: 630-420-6666 | “There is an animal-related road hazard at [location].” | Use 911 only for immediate emergency danger. |
Naperville Adoption Hours
NAHS lists visiting hours with appointment-first rules. Hours are subject to change.
| Day | Official adoption visit rule | Best action | Important note |
|---|---|---|---|
| Monday | By appointment only for cats and dogs | Call or schedule before driving. | Walk-ins depend on staffing. |
| Tuesday | By appointment only for cats and dogs | Apply and call first. | Do not assume same-day visits. |
| Wednesday | By appointment only for cats and dogs | Confirm animal availability. | Good mid-week call day. |
| Thursday | By appointment only for cats and dogs | Schedule match-making time. | Appointments help ensure staff availability. |
| Friday | By appointment only for cats and dogs | Call before weekend demand. | Ask what paperwork to bring. |
| Saturday | Cat walk-ins welcome 12pm-4pm; dog walk-ins may be accommodated when staffing permits | Call first for dog visits; arrive early for cats. | Animal interactions conclude 15 minutes before closing. |
| Sunday | Cat walk-ins welcome 12pm-4pm; dog walk-ins may be accommodated when staffing permits | Call first for dog visits; arrive early for cats. | Animal interactions conclude 15 minutes before closing. |
| Major holidays | Closed to the public on listed holidays | Check before visiting near holidays. | Closed on New Year’s Day, Mother’s Day, Memorial Day, Father’s Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year’s Eve. |
NAHS Adoption Fees
Naperville Area Humane Society lists fees by age and pet type.
| Pet | Age | Official listed fee | Ask before adopting |
|---|---|---|---|
| Senior cat | 7 years and older | Fee waived courtesy of The Lucky 7 Fund | Senior care, medication, quiet-room setup. |
| Adult cat | 1 year to 6 years | $125 | Litter habits, other cats, medical notes. |
| Kitten | 2 months to 11 months | $175 single / $250 pair | Booster schedule, kitten-proofing, pair option. |
| Senior dog | 7 years and older | Fee waived courtesy of The Lucky 7 Fund | Energy level, medications, stairs, home fit. |
| Adult dog | 1 year to 6 years | $350 | Leash behavior, kids, cats, other dogs, activity needs. |
| Puppy | 2 months to 11 months | $500 | Training, chewing, potty routine, vaccine timing. |
What Each Adoption Includes
NAHS lists included medical and care items for cat and dog adoptions.
Cat adoption includes
- Initial vet exam.
- Spay/neuter surgery.
- FeLV/FIV test.
- Microchip.
- FVRCP combo vaccination.
- Rabies vaccination if age appropriate.
- Ova/Oocyst fecal test.
- Deworming.
- Flea treatment if necessary.
Dog adoption includes
- Initial vet exam.
- Spay/neuter surgery.
- Heartworm test if age appropriate and first preventive.
- Microchip.
- DA2PPV combo vaccination.
- Bordetella vaccination.
- Rabies vaccination if age appropriate.
- Ova/Oocyst fecal test.
- Deworming.
- Flea treatment if necessary.
- Collar.
Adoption Micro-Steps
Follow this order to avoid wasted trips and missed application requirements.
Check current pets
Open NAHS adoptable pets and screenshot the pet name, photo and any visible ID or profile details.
Apply or call first
NAHS links separate cat and dog adoption applications. Call 630-420-8989 if you are unsure which step should come first.
Confirm adopter requirements
NAHS says adopters must be at least 21 and provide valid driver’s license or state ID plus proof of current address.
Book the visit
Weekday visits are by appointment only. Weekend cats have 12pm-4pm walk-ins, while dog walk-ins depend on staffing.
Ask care questions
Ask about food, medical notes, vaccines, microchip, behavior, children, other pets and first-week setup.
Prepare the ride home
Bring a carrier for cats or a leash setup for dogs, plus landlord approval if renting and a calm first-day plan.
Specialty Adoption Programs
NAHS lists several programs that may reduce or waive adoption fees for eligible adopters.
Pets for Patriots
NAHS partners with Pets for Patriots. Adoption fees for animals meeting program requirements are waived, and proof of program approval is required.
Tails for Courage
NAHS offers a 50% adoption discount for first responders adopting animals 1 year and older. Eligibility includes firefighters, police officers, paramedics, EMTs and animal control officers with proof of service.
Veterans
NAHS states Illinois House Bill 2500 allows qualifying U.S. Military veterans to adopt shelter cats and dogs at no cost with accepted veteran identification.
Lost or Found Pet in Naperville
City Animal Control is the key route for lost/found and impounded animals.
If your pet is lost
- Call Naperville Animal Control at 630-420-6178.
- Check the City’s currently impounded animals page.
- Fill out a Lost Animal Report.
- Contact surrounding animal control agencies, local vets, humane societies, shelters and police departments.
- Ask neighbors and your postal carrier if they have seen your pet.
- Update microchip contact details and keep your phone available.
- Post clear photos, cross streets and date/time in local lost/found groups.
If you found an animal
- Call Animal Control at 630-420-6178.
- If safe, keep the animal away from traffic and separate from your pets.
- Take photos and note exact location, date and time.
- Ask Animal Control about microchip scanning, pickup, hold or report steps.
- Do not privately rehome a found pet before the owner has a fair chance to reclaim.
- For immediate danger to people, call 911.
Naperville Animal Control: Address, Hours and Services
Naperville Animal Control is a unit within the Naperville Police Department.
| Detail | Official information | Best user action |
|---|---|---|
| Address | 1340 Aurora Ave, Naperville, IL 60540 | Call before driving for impounds, licensing or service questions. |
| Phone | 630-420-6178 | Use for Animal Control services and impounded animals. |
| animalcontrol@naperville.il.us | Use for non-urgent written questions if phone is not needed. | |
| Hours | Monday-Friday 7am-7pm; Saturday 9am-1pm; holiday hours may vary. | Call before visiting near holidays. |
| Emergency | Dial 911 | Use for immediate danger or emergency situations. |
Enforcement
Animal Control enforces local and state animal control and welfare laws.
City shelter
The unit operates a shelter for stray and non-native/exotic animals.
Rescue
The City says Animal Control rescues animals that are stray, injured or in danger.
Service calls
Services include bites, cruelty/neglect investigations, lost/found, loose animals, stray dogs, pet licensing and neighborhood pet issues.
Trap-loan program
The City lists a trap-loan program for stray cats. Call for current availability and instructions.
Wildlife limits
Wildlife removal applies to living quarters, but the City says this does not include attics, crawlspaces, window wells or garages.
Naperville Pet Licensing
This is a useful Naperville-specific detail many articles miss.
Free lifetime tags
Naperville pet licenses issued after January 2015 are lifetime tags and do not need renewal.
Dogs and cats
The City requires all pets to be licensed, and lists licensing as required for all dogs and cats.
Mail timing
Once processed, the City says a tag and copy of the license form are usually mailed within seven business days.
Deceased Animals, Wildlife and Road Hazards
Use the right route based on where the animal is and whether it is a pet, wildlife, stray, private property or road hazard.
| Situation | Official route | Phone / action |
|---|---|---|
| Deceased wildlife on private property | Homeowner responsibility for removal. | Use double-bag/trash method or private nuisance animal service as appropriate. |
| Deceased pet on private property | Homeowner responsibility. | Contact a veterinarian for disposal or cremation. |
| Deceased wildlife on public street | Naperville Customer Care Center. | 630-420-6060 |
| Animal road hazard | Naperville Police non-emergency number. | 630-420-6666 |
| Deceased stray cat or dog on roadway or private property | Naperville Animal Control. | 630-420-6178, press 0 if directed. |
| Immediate emergency | Emergency services. | 911 |
Surrender or Rehome a Pet
NAHS is a limited-admission shelter, so surrender is not the same as instant drop-off.
Owner surrender form
NAHS asks owners to fill out the owner surrender form. A follow-up call happens only if and when shelter housing and resources are available.
Adopted from NAHS?
If you obtained your pet from NAHS and need rehoming help, NAHS says to fill out the owner surrender form and it will work with owners who adopted from the facility.
Try rehome first
NAHS recommends rehoming services before filling out owner surrender when appropriate.
Foster, Volunteer and Community Help
NAHS also supports animals through foster care, volunteering, education and community programs.
Foster
NAHS says foster families provide temporary homes and care so animals can grow, thrive and free shelter space while awaiting adoption.
Volunteer
NAHS lists volunteer contact as volunteer@naperhumane.org or 630-420-8989 x1004.
Education and services
NAHS offers humane education, training classes, resources and community support beyond standard adoption.
Before You Leave Home
Appointment, pet screenshot, ID, proof of address, carrier/leash, landlord approval if renting.
Photo, microchip number, collar/tag details, cross streets, date/time, nearby agencies list.
Photos, exact location, safe containment, call Animal Control before rehoming or transporting.
Pet details, owner contact info, current address, request replacement tag if lost/unreadable.
Copy/Paste Call Scripts
Adoption
Hi, I am interested in [pet name]. Is this animal still available, and should I submit the cat/dog application before scheduling a visit?Dog visit
Hi, I would like to meet a dog at NAHS. Are dog appointments available today, and are any walk-ins being accommodated?Lost pet
Hi, my [dog/cat] is missing near [cross streets]. Description: [color/size/collar/microchip]. Has a matching animal been impounded?Found animal
Hi, I found a [dog/cat/other] near [exact location]. The animal is [safe/injured/aggressive]. What should I do next?Maps: Adoption Shelter and Animal Control
Use the NAHS map for adoption visits. Use the Animal Control address for city impound/control/licensing matters after calling first.
Official Naperville Animal Links
The important details are summarized above. Use these pages for live availability, forms, final hours and official actions.
Naperville Animal Shelter FAQ
What is the main animal shelter for adoption in Naperville?
For dog and cat adoption, start with Naperville Area Humane Society at 1620 W Diehl Rd, Naperville, IL 60563.
What is the Naperville Area Humane Society phone number?
Naperville Area Humane Society lists 630-420-8989 as its main phone number.
What are Naperville Area Humane Society adoption hours?
NAHS says Monday-Friday visits are by appointment only for both cats and dogs. On Saturday and Sunday, cat walk-ins are welcome from 12pm to 4pm, while dog walk-ins may be accommodated when staffing permits. Animal interactions conclude 15 minutes before closing.
How old do I need to be to adopt from NAHS?
NAHS says adopters must be at least 21 years old and provide a valid driver’s license or state ID plus proof of current address.
How much does it cost to adopt a dog from NAHS?
NAHS lists senior dogs 7 years and older as fee waived courtesy of The Lucky 7 Fund, adult dogs 1 to 6 years at $350, and puppies 2 to 11 months at $500.
How much does it cost to adopt a cat from NAHS?
NAHS lists senior cats 7 years and older as fee waived courtesy of The Lucky 7 Fund, adult cats 1 to 6 years at $125, kittens 2 to 11 months at $175 for a single kitten, and $250 for a pair.
What is the Naperville Animal Control phone number?
Naperville Animal Control lists 630-420-6178 as its phone number.
Where is Naperville Animal Control located?
Naperville Animal Control is listed at 1340 Aurora Ave, Naperville, IL 60540.
How long are domestic animals held by Naperville Animal Control?
The City says domestic animals are held at the Naperville Animal Care and Control Facility for at least seven days for an owner to reclaim.
Does Naperville require pet licenses?
Yes. The City says all dogs and cats must be licensed. Naperville pet licenses issued after January 2015 are free lifetime tags and do not need to be renewed.
Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper
Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.
Build a USA-wide shelter action plan
Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.
Lost pet recovery checklist
Check the steps you have completed. This helps you stay organized during the first urgent hours and days.
Found pet safety decision helper
Use this when you find a stray or loose pet and need a safe next step.
Adoption readiness checker
This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.
Pet reclaim document checklist
If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.
Owner surrender preparation helper
Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.
Animal control contact decision helper
Choose the situation and get a general USA-wide contact path. Local rules may differ.
Adoption and first-month budget planner
This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.
Your generated shelter plan
Your action plan, search links, call script, checklist, or budget guide will appear here.
Start with the Planner tab
Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.
Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.