Amarillo Animal Shelter & Control: Adoption Hours 2026
Use this page like a fast Amarillo animal-help dashboard. Pick adoption, lost pet, found animal, reclaim, surrender, field officer request, barking complaint, microchip service, or shelter visit planning.
Best first step: confirm the exact action before driving. Amarillo Animal Management & Welfare handles shelter services at 3501 S Osage St, while urgent animal-control situations may require 911 or a field officer request.
Choose What You Need
- Clickable action cards
- Who to call first
- Adoption hours
- Adoption fees
- Adoption micro-steps
- Lost/found pet steps
- Reclaim fees and documents
- Surrender information
- Animal control / field services
- Microchip and owner services
- Missing pet scam warning
- Before you leave home
- Call scripts
- Map
- Official links
- 10 FAQs
Clickable Amarillo Animal Help Cards
Tap the matching action. Each card points to the official task or phone route.
Who to Call First in Amarillo
Use this table before driving, bringing a found animal, or reporting a field issue.
| Situation | Call / click | What to say | Next micro-step |
|---|---|---|---|
| Adopt a pet | 806-378-6483 or Available for Adoption | “Is [pet name/ID] still available?” | Visit during Tue-Sat 10am-6pm. |
| General shelter question | 806-378-9032 or dial 311 | “I need help with [lost/found/reclaim/microchip].” | Have address, animal description and ID ready. |
| Lost pet possibly at shelter | Animal Search Tool + 806-378-9032 | “My pet is missing near [cross streets]. Has a matching animal been brought in?” | Visit the shelter in person during business hours. |
| Found stray animal | 806-378-9032 | “I found an animal at [location]. Can an officer assist or should I bring it in?” | Scan for a microchip if safe. |
| Non-urgent animal-control issue | 806-378-3038 | “I need a field officer request for [issue] at [address].” | Give exact location and danger level. |
| Urgent animal danger | 911 | “Animal bite/aggressive animal/injured stray/venomous snake/wild animal inside home.” | Stay safe and do not handle. |
| Surrender appointment | amwintake@amarillo.gov | “I live inside Amarillo city limits and need a surrender appointment.” | Prepare fee, records and proof of residency. |
Amarillo Animal Shelter Adoption Hours
AM&W says appointments are not required to meet adoptable animals. Come during business hours and bring transport gear.
| Day | Public hours | Adoption note | Best action |
|---|---|---|---|
| Monday | Closed | No public adoption hours. | Use Animal Search Tool online. |
| Tuesday | 10am-6pm | Open for walk-in pet meetings. | Good day to call adoptions early. |
| Wednesday | 10am-6pm | Open for walk-in pet meetings. | Check status before visiting. |
| Thursday | 10am-6pm | Open for walk-in pet meetings. | Bring ID and carrier/leash. |
| Friday | 10am-6pm | Open for walk-in pet meetings. | Arrive with enough time for paperwork. |
| Saturday | 10am-6pm | Open for weekend visits. | Expect more visitors; arrive early. |
| Sunday | Closed | No public adoption hours. | Use online search only. |
Official Adoption Fees
Adoption fees include spay/neuter, age-appropriate vaccines and microchip identification.
| Animal | Age | Fee | Ask before adopting |
|---|---|---|---|
| Puppy | Under 4 months | $50 | Ask about vaccine schedule, socialization and future size. |
| Adult dog | 4 months to 7 years | $40 | Ask about leash behavior, kids, cats, dogs and meet-and-greet needs. |
| Senior dog | 7+ years | $30 | Ask about mobility, teeth, medication and calm-home needs. |
| Kitten | Under 4 months | $30 | Ask about kitten-proofing, boosters and litter habits. |
| Adult cat | 4 months and older | $25 | Ask about personality, other cats, litter and medical notes. |
Adoption Micro-Steps
Follow this order so your visit is fast and useful.
Open the animal search tool
Use the Animal Search Tool to view adoptable, lost, found and impounded animals.
Save pet details
Screenshot the animal photo, name, ID, species, age and location before calling.
Call adoptions if needed
Call 806-378-6483 if you need availability, pickup status or dog meet-and-greet guidance.
Bring ID and transport gear
Bring photo ID, payment, leash/collar for dogs or secure carrier for cats and small animals.
Plan dog introductions
If you already own a dog, AM&W says a meet-and-greet is required for dogs over 1 year old.
Finish adoption paperwork
Adopters must be 18 or older and complete final paperwork with the adoption office.
Lost or Found Pet in Amarillo
Do not rely on one online post. Use AM&W search, in-person shelter checks, microchip steps and local lost/found posting together.
If your pet is lost
- Use AM&W’s Animal Search Tool.
- Visit the shelter at 3501 S Osage St during business hours.
- Post your pet’s photo on Facebook lost/found pages.
- Use PawBoost or LostMyDoggie-style lost-pet platforms.
- Check and update your microchip registry.
- Bring ID and proof of ownership if you believe AM&W has your pet.
- Email animals@amarillo.gov if your pet appears on the shelter site.
If you found a stray animal
- If safe, keep the animal away from traffic, children and your pets.
- Have the animal scanned for a microchip at AM&W or a vet clinic.
- If no microchip, post the found animal on local lost/found pages.
- Use AM&W’s free found-pet posting tool.
- For pickup assistance, AM&W says to call 806-378-9032.
- If the animal is too young to survive on its own, bring it to AM&W immediately.
- If you have kept the animal more than 3 days, AM&W says it is legally considered yours and surrender rules apply.
Reclaim Fees and Documents
If your pet is in AM&W care, bring proof first. Fees depend on the animal’s situation.
Bring photo ID
AM&W says owners need a valid photo ID to reclaim.
Proof of ownership
Use vet records, photos, microchip details or other ownership proof.
Be ready for fees
Reclaim fees may include impound, vaccine, microchip, rabies and daily kennel fees.
| Reclaim fee type | Official amount | When it applies |
|---|---|---|
| Impoundment, first day — altered pet | $30 | First-day impound fee for surgically sterilized pets. |
| Impoundment, first day — unaltered pet | $50 | First-day impound fee for pets not sterilized by or after 6 months. |
| Intake vaccination fee | $10 | First day. |
| Microchip fee | $25 | First day; only if animal does not have a microchip. |
| Rabies fee | $20 | First day. |
| Kennel fee | $5 per day | After the first day. |
| Sterile stray fee | $35 | Reduced route when eligible owner elects sterilization through AM&W. |
| Bite quarantine fees | $100 plus additional | Quarantine cases. |
| Pathological examination | $50 | When applicable. |
Surrender Information
AM&W accepts owner surrenders and strays from inside Amarillo city limits only. Surrender appointments are required.
| Need | Official route | Fee | Prepare |
|---|---|---|---|
| Surrender animal 4 months and older | amwintake@amarillo.gov | $25 | Appointment, proof you live inside Amarillo city limits, pet records and honest behavior notes. |
| Surrender animal 8 weeks to 4 months | amwintake@amarillo.gov | $10 | Appointment, proof of residency, age/medical details and carrier. |
| Arrive without appointment | Shelter staff may try to help first-come, first-served | Same fee if accepted | Same-day appointment is not guaranteed. |
Animal Control / Field Services
Use field services for public safety and animal-law issues, not routine adoption browsing.
| Issue | Route | What AM&W says | Micro-step |
|---|---|---|---|
| Animal bite | 911 | Urgent situation. | Get to safety, identify animal/location and seek medical help. |
| Aggressive animal | 911 | Urgent situation. | Do not approach or corner the animal. |
| Venomous snake or wild animal inside home | 911 | Urgent situation. | Keep people and pets away. |
| Injured stray animal | 911 | Urgent situation. | Give exact location and animal description. |
| Dead animal | 806-378-3038 | Non-urgent field route. | Give location and safe access details. |
| Stray animal not in danger | 806-378-3038 | Non-urgent field route. | Describe animal, direction of travel and whether contained. |
| Unrestrained pet | 806-378-3038 | Non-urgent issue. | Provide address, time, pattern and safety concern. |
| Barking / animal noise | Online complaint form | AM&W asks users to submit details through the online form. | Record date, time, address and repeated pattern. |
Microchip and Owner Services
Microchipping is one of the fastest ways to help a lost pet return home.
Microchip service
AM&W says microchipping is available during regular business hours for $10 per animal, with no appointment needed.
Found pet scan
If you find a lost pet, AM&W says to bring it to the shelter or a veterinary office for a microchip scan.
Keep info updated
Update your microchip company directly when your phone, address or emergency contact changes.
Owner-requested euthanasia
AM&W says this service does not require an appointment, is available Tuesday-Friday 10am-4:30pm, and costs $25 per animal.
Shelter records
AM&W says it keeps records only for animals that come through the facility.
Private vet services
The City says it does not offer veterinary services for privately owned pets; look for local low-cost clinics if needed.
Missing Pet Scam Warning
This is important for Amarillo pet owners posting missing-pet details online.
Red flags
- Someone texts saying your pet is at a shelter but will not provide proof.
- They ask for Venmo, Zelle or other cash-app payment.
- They claim to be an animal control officer collecting money remotely.
- They rush you emotionally before verification.
Safe response
- Call AM&W directly at 806-378-9032.
- Email animals@amarillo.gov.
- Check the official Animal Search Tool.
- Pay reclaim fees only in person at AM&W shelter.
Before You Leave Home
Pet screenshot, photo ID, payment, leash/collar or carrier, family approval.
Recent photo, microchip number, collar/tag details, exact cross streets.
Photo ID, proof of ownership, microchip/vet records, money for fees.
Appointment email, city-limit proof, records, carrier/leash, surrender fee.
Map: Amarillo Animal Management & Welfare
Use this map for shelter visits. For urgent animal-control situations, call first.
Copy/Paste Call Scripts
Adoption
Hi, I am interested in [animal name/ID]. Is this pet still available, and what should I bring today for adoption paperwork?Lost pet
Hi, my [dog/cat] is missing near [cross streets]. Description: [color/size/collar/microchip]. Has a matching animal been brought in?Found animal
Hi, I found a [dog/cat] at [exact location]. The animal is [safe/injured/aggressive]. I can/cannot safely hold it. What should I do next?Surrender
Hello, I live inside Amarillo city limits and need a surrender appointment for my [pet]. I have [vet records/behavior notes]. What is the next available appointment?Official Amarillo Animal Links
Use these official pages for live animals, current fees, forms and final verification.
Amarillo Animal Shelter FAQ
What is the main Amarillo animal shelter address?
Amarillo Animal Management & Welfare is located at 3501 S Osage St, Amarillo, TX 79118.
What are Amarillo Animal Management & Welfare adoption hours?
AM&W public shelter hours are Tuesday through Saturday from 10am to 6pm. The shelter is closed Sundays, Mondays and city holidays.
What is the Amarillo animal shelter phone number?
The main shelter phone number is 806-378-9032. The adoption phone number is 806-378-6483.
Do I need an appointment to meet adoptable animals?
No. AM&W says appointments are not required to meet adoptable animals. Visit during business hours.
How much does it cost to adopt a dog in Amarillo?
AM&W lists adoption fees as $50 for puppies under 4 months, $40 for adult dogs from 4 months to 7 years, and $30 for senior dogs 7 years and older.
How much does it cost to adopt a cat in Amarillo?
AM&W lists adoption fees as $30 for kittens under 4 months and $25 for adult cats 4 months and older.
What does the Amarillo adoption fee include?
AM&W says the adoption fee includes spay or neuter surgery, age-appropriate vaccines and a microchip for identification.
What should I do if I lost my pet in Amarillo?
Use AM&W’s Animal Search Tool, visit the shelter during business hours, post on local lost-and-found pages, update your microchip registry and bring ID plus proof of ownership if your pet is at the shelter.
How do I surrender a pet to Amarillo Animal Management & Welfare?
Surrender appointments are required. AM&W accepts owner surrenders and strays from inside Amarillo city limits only. Email amwintake@amarillo.gov to request an appointment.
How much is microchipping at Amarillo Animal Management & Welfare?
AM&W says microchipping is available during regular business hours for $10 per animal and no appointment is needed.
Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper
Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.
Build a USA-wide shelter action plan
Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.
Lost pet recovery checklist
Check the steps you have completed. This helps you stay organized during the first urgent hours and days.
Found pet safety decision helper
Use this when you find a stray or loose pet and need a safe next step.
Adoption readiness checker
This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.
Pet reclaim document checklist
If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.
Owner surrender preparation helper
Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.
Animal control contact decision helper
Choose the situation and get a general USA-wide contact path. Local rules may differ.
Adoption and first-month budget planner
This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.
Your generated shelter plan
Your action plan, search links, call script, checklist, or budget guide will appear here.
Start with the Planner tab
Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.
Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.