BrightSide Redmond Animal Shelter & Control: Adoption 2026
Use this BrightSide Animal Center guide before visiting Redmond, Oregon for adoption, pet reclaim, lost/found help, rehoming, dog licensing, or animal-control dispatch.
Official quick route: BrightSide Animal Center is at 1355 NE Hemlock Avenue, Redmond, OR 97756. Main phone: 541-923-0882. For animal-control dispatch in Deschutes County, use non-emergency dispatch at 541-693-6911.
Choose What You Need
- Clickable action cards
- Official quick checks
- Who to call first
- Adoption and reclaim hours
- Adoption fees and what is public
- Adoption micro-steps
- Dog/cat introduction rules
- Lost/found pet steps
- Pet reclaim plan
- Rehoming and surrender
- Animal control vs BrightSide
- Deschutes County dog licensing
- Before you leave home
- Call scripts
- Map
- Official links
- 10 FAQs
Official Quick Checks Before You Drive
These details stop the most common wasted trips.
Check the day
BrightSide’s contact page lists adoptions Tuesday-Saturday, 10:00 AM-5:30 PM. Pet reclaims are listed every day, 10:00 AM-5:30 PM.
Go to the right place
BrightSide is the Redmond shelter. Deschutes County Sheriff’s Office handles animal-control dispatch and livestock/other animal distress routes.
Fees are not public-table listed
BrightSide says adoption fee is paid after approval, but a current public adoption-fee table was not found on official pages. Call for today’s fee.
Clickable BrightSide Redmond Animal Help Cards
Tap the matching action. Each card sends users to the correct official page or phone route.
Who to Call First
Use this before driving, reporting a found pet, assuming a pet is adoptable, or calling the wrong agency.
| Situation | Call / click | What to say | Next micro-step |
|---|---|---|---|
| Adopt a dog or cat | Adoption Process or 541-923-0882 | “I’m interested in [pet name]. Is this pet still available and can I meet them today?” | Bring photo ID and arrive with enough time. |
| Lost pet in Redmond / Central Oregon | BrightSide Lost Pets | “My pet is missing near [location]. Has a matching animal come in?” | Submit lost report and check local platforms. |
| Sheriff’s Office found your stray | 541-923-0882 ext. 200 | “I’m checking the current incoming stray list for my missing pet.” | Visit shelter if a match is possible. |
| Found a dog or cat | Found Animal Report | “I found a pet at [exact place]. It has/does not have tags.” | Scan for microchip and post clear photos. |
| Animal-control dispatch | 541-693-6911 | “This is a non-emergency animal-control issue at [address].” | Give animal description, direction and risk level. |
| Lost or found livestock | 541-693-6911 | “This involves lost/found livestock at [location].” | Notify both Sheriff’s Office and a local shelter quickly. |
| Surrender / rehome your pet | Rehoming page | “I need help with rehoming or surrender. What resources should I try first?” | Complete the dog or cat surrender form if needed. |
BrightSide Adoption and Reclaim Hours
Hours are important because adoption, reclaim and animal-control dispatch are not the same service.
| Service | Official hours / route | Best user action | Important note |
|---|---|---|---|
| Adoptions | Tuesday-Saturday, 10:00 AM-5:30 PM | Call before driving for one specific animal. | Contact/adoption-process pages list closed Sunday and Monday. |
| Pet reclaims | Every day, 10:00 AM-5:30 PM | Call first, then bring ID/proof if claiming. | Use reclaim hours if your pet may be at BrightSide. |
| Lost/found call to BrightSide | Normal business hours listed as Tuesday-Saturday, 10:00 AM-5:30 PM | Use lost/found forms and social platforms too. | BrightSide says to call during normal business hours. |
| Deschutes County animal-control dispatch | Non-emergency dispatch: 541-693-6911 | Use for animal-control, livestock or animals in distress. | Do not use BrightSide as emergency dispatch. |
Adoption Fees: What Is Publicly Verified
Do not publish fake dog/cat prices when the official fee table is not public.
Fee is paid after approval
BrightSide’s adoption-process page says after approval you pay the adoption fee and take your new animal home that day.
No public fee table found
A current official public fee table for dogs, cats, kittens or puppies was not found on BrightSide pages checked. Confirm the current fee before visiting.
Best fee question
Ask: “What is the current adoption fee for this pet, and what records, vaccines, spay/neuter or microchip details are included?”
BrightSide Adoption Micro-Steps
Follow this order so users understand the process before arriving.
Check adoptable dogs or cats
Use BrightSide’s Adoptable Dogs and Adoptable Cats pages. Screenshot the animal name before calling or visiting.
Visit or ask a specific question
BrightSide says you can come meet pets, or come in without a specific animal and let adoption staff guide you.
Bring photo ID and be 18+
BrightSide says adopters must be 18 years or older and should bring photo ID.
Talk with adoption staff
A staff member discusses what type of pet you are looking for, introduces pets and shares what they know about the animal.
Complete the quick adoption survey
If you and the adoption counselor decide to move forward, you complete a quick adoption survey.
Finalize and go home
After approval, BrightSide provides records/documents, you pay the adoption fee, and you can take your new animal home that day.
Dog-Dog, Cat-Cat and Cat-Dog Introductions
This is a practical detail many pages miss.
Dog-dog intros
BrightSide can facilitate a dog-dog introduction at the shelter if you already have a dog. Some dogs may require this, and that should be noted in the profile.
No cat-cat intros
BrightSide says it does not offer cat-cat introductions at the shelter because of stress for cats.
No cat-dog intros
BrightSide also says it does not offer cat-dog introductions at the shelter, but counselors can share what they know about a cat’s sociability.
Lost or Found Pet in Redmond / Deschutes County
Use shelter reports, microchip updates, neighbor search and local platforms together.
If your pet is lost
- Complete BrightSide’s Lost Animal Report Form.
- Check with other animal shelters in the area.
- Make sure your dog’s microchip information is current.
- Post on Facebook lost/missing groups, Nextdoor and Petco Love Lost.
- Notify neighbors and walk the nearby area.
- If Deschutes County Sheriff’s Office may have found your dog or cat, call BrightSide at 541-923-0882 ext. 200 for current incoming strays.
If you found a pet
- Complete BrightSide’s Found Animal Report Form.
- Post clear recognizable photos on Facebook lost/missing groups, Nextdoor and Petco Love Lost.
- Search those platforms to see if a potential owner has already posted.
- Walk around the neighborhood and talk to neighbors.
- If there are no tags, have the animal checked for a microchip at Petco, a vet clinic or a shelter.
- Call BrightSide at 541-923-0882 during normal business hours.
Pet Reclaim Plan
BrightSide lists reclaim hours every day. Prepare proof before you arrive.
Reclaim hours
BrightSide lists pet reclaims every day from 10:00 AM to 5:30 PM.
Call first
Call 541-923-0882 and ask if a matching animal is at the shelter, what proof is needed and whether fees apply.
Bring proof
Bring photo ID, pet photos, vet records, microchip information, license/tag information and any shelter report number.
Rehoming or Surrendering Your Animal
BrightSide says owner-surrendered animals are by appointment only and based on capacity. The shelter’s priority focus is handling stray animals.
| Need | Official route | What to prepare | Important detail |
|---|---|---|---|
| Dog surrender | Dog Surrender Form | Reason for surrender, behavior notes, medical history, bite/aggression history and current needs. | Appointment is based on capacity. |
| Cat surrender | Rehoming page | Cat history, medical needs, litter behavior, home environment and photos. | Use resources first if a support solution could help you keep the pet. |
| Need support before surrender | Call 541-923-0882 | Explain the real issue: food, vet care, housing, training, behavior or temporary crisis. | BrightSide asks whether support such as food, low-cost care, training or behavior help could allow the pet to stay home. |
Animal Control vs BrightSide: Which Route Is Right?
BrightSide is a shelter/adoption/reclaim resource. Deschutes County Sheriff’s Office is the animal-control dispatch route.
| Issue | Use this route | Why | Action |
|---|---|---|---|
| Adopt dog or cat | BrightSide Animal Center | BrightSide handles adoption counseling and pet placement. | Read adoption process |
| Claim lost pet at shelter | BrightSide Animal Center | Reclaims are listed daily from 10:00 AM to 5:30 PM. | Call 541-923-0882 |
| Loose/dangerous dog or animal-control issue | Deschutes County non-emergency dispatch | Animal-control dispatch route is through the Sheriff’s Office. | Call 541-693-6911 |
| Lost/found livestock | Deschutes County Sheriff’s Office | The Sheriff’s Office gives special livestock lost/found guidance. | Call dispatch |
| Dog license | Deschutes County / DocuPet / in-person partners | All dogs in Deschutes County are required to be licensed. | Open dog license page |
Deschutes County Dog Licensing
If you adopt or keep a dog in Redmond/Deschutes County, licensing rules matter.
| License item | Official fee / rule | What to do |
|---|---|---|
| Unaltered dog | $36 annual fee | Use DocuPet, mail, county office or in-person partner. |
| Spayed/neutered dog | $22 annual fee | Proof of rabies vaccination is required. |
| Replacement tag | $5 | Use if the tag is lost or damaged. |
| Service animal dog | No fee | Contact Deschutes County directly for approval. |
| When license is required | At six months of age or when permanent canine teeth grow, whichever comes first. | Also license within 30 days of becoming owner/keeper or moving to the county. |
Where to license
- Online through Deschutes County DocuPet.
- In person at Deschutes County Dog Licensing in Bend.
- In person at BrightSide Animal Center in Redmond.
- In person at Humane Society of Central Oregon in Bend.
- Mail application and check to Deschutes County Finance Department Dog Licensing.
Before You Leave Home
Pet screenshot, photo ID, household approval, carrier/leash, dog-dog intro plan, current fee question.
Recent photo, microchip number, collar/tag details, exact lost location, Petco Love Lost post.
Clear photos, found location, microchip scan plan, safe holding space, proof-owner questions.
Pet history, behavior notes, vet records, photos, real issue causing surrender, support request.
Copy/Paste Call Scripts
Adoption
Hi, I’m interested in [pet name]. Is this animal still available, what is the current adoption fee, and should I bring my current dog for an intro?Lost pet
Hi, my [dog/cat] is missing near [location]. Description: [color/size/collar/microchip]. Has a matching animal come in recently?Found pet
Hi, I found a [dog/cat] near [exact location]. The animal has/does not have tags. I can/cannot hold it safely. What should I do next?Rehoming
Hi, I need help rehoming my [dog/cat]. The reason is [issue]. Are there resources that might help me keep my pet before I complete the surrender form?Map: BrightSide Animal Center, Redmond OR
Use this map for route planning. For reclaim, Sunday adoption, surrender, or one specific animal, call before driving.
Official BrightSide and Deschutes Animal Links
Use these official pages for live pets, current hours, forms and final verification.
BrightSide Redmond Animal Shelter FAQ
What is BrightSide Animal Center?
BrightSide Animal Center is a Redmond, Oregon animal shelter focused on sheltering, placement, prevention services and adoption to responsible homes.
Where is BrightSide Animal Center located?
BrightSide Animal Center is located at 1355 NE Hemlock Avenue, Redmond, OR 97756.
What is BrightSide Animal Center’s phone number?
BrightSide Animal Center lists 541-923-0882 as its phone number.
What are BrightSide adoption hours?
BrightSide’s contact page lists adoptions Tuesday through Saturday from 10:00 AM to 5:30 PM and says the shelter is closed Sunday and Monday for adoptions. Call before a Sunday visit because official footer listings can differ.
What are BrightSide pet reclaim hours?
BrightSide lists pet reclaims every day from 10:00 AM to 5:30 PM.
How old do I need to be to adopt from BrightSide?
BrightSide says adopters must be 18 years or older and need to bring photo ID.
Does BrightSide require an online adoption application?
BrightSide says its Adoption Inquiry form is not an adoption application and is not required to meet an animal. It is for general questions or specific animal, breed, size or type interest.
Does BrightSide do dog-to-dog introductions?
Yes. BrightSide says it can facilitate a dog-dog introduction at the shelter if you already have a dog. Some dogs may require this, and that should be noted in the profile.
What should I do if I lost a pet near Redmond?
Complete BrightSide’s Lost Animal Report Form, check other area shelters, update microchip information, post on Facebook lost/missing groups, Nextdoor and Petco Love Lost, and call BrightSide during normal business hours.
What number should I call for animal-control dispatch in Deschutes County?
Deschutes County Sheriff’s Office lists non-emergency dispatch for animal-control, lost/found livestock and animals in distress at 541-693-6911.
Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper
Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.
Build a USA-wide shelter action plan
Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.
Lost pet recovery checklist
Check the steps you have completed. This helps you stay organized during the first urgent hours and days.
Found pet safety decision helper
Use this when you find a stray or loose pet and need a safe next step.
Adoption readiness checker
This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.
Pet reclaim document checklist
If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.
Owner surrender preparation helper
Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.
Animal control contact decision helper
Choose the situation and get a general USA-wide contact path. Local rules may differ.
Adoption and first-month budget planner
This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.
Your generated shelter plan
Your action plan, search links, call script, checklist, or budget guide will appear here.
Start with the Planner tab
Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.
Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.