Collierville Animal Shelter & Control: Adoption Hours 2026
Use this Collierville Animal Services dashboard to adopt a dog or cat, check appointment-only adoption rules, report a lost or found pet, understand reclaim fees, license your pet, ask about surrender support, and choose the correct animal-control route.
Important: Collierville publishes more than one time reference. This guide explains the difference between adoption visits, Animal Control hours, Petfinder appointment hours, and after-hours emergency dispatch.
Official source checked
Last verified: August 30, 2026. Built from Town of Collierville Animal Services, Shelter FAQ, forms, facility directory and Petfinder profile.
Hours conflict handled
Town pages and Petfinder show slightly different adoption windows. The safest route is approved application first, then appointment confirmation.
No fake details
No fake reviews, ratings, parking fees, veterinarian schedules, unverified staff claims or duplicate Yoast core schema are added.
Collierville Animal Shelter Guide Menu
- Clickable action cards
- Adoption hours and conflict
- Who to call first
- Adoption, reclaim and tag fees
- Adoption micro-steps
- Dog and cat applications
- Lost and found pets
- Surrender and support
- Animal control and complaints
- Town pet rules
- Bites, wildlife and dead animals
- Parking and arrival
- Call scripts
- Map
- Related guides
- Official links
- 10 FAQs
Clickable Collierville Animal Help Cards
Choose the task you need. This avoids the weak “directory page” problem and gets visitors to the correct route fast.
Adoption Hours, Animal Control Hours and the Real Visit Rule
Do not treat every posted hour as a walk-in adoption hour. Collierville separates appointment-based adoption from animal-control operations.
| Service | Published time / route | What it means | Best visitor action |
|---|---|---|---|
| Adoption hours: facility directory | Tuesday-Sunday, 1:00-4:00 PM | Town facility directory shows this adoption window. | Still call because adoptions are appointment-only. |
| Adoption hours: Petfinder | Tuesday-Sunday, 1:00-3:00 PM by appointment and with approved application | Petfinder gives a stricter planning window and application condition. | Use this stricter window when planning a visit. |
| Monday adoption | Petfinder says not open for adoptions | Do not plan a Monday adoption visit unless staff confirms otherwise. | Submit/check application or call for future appointment. |
| Animal Control hours | Daily hours shown on Town pages; one page lists 7:30 AM-4:30 PM and directory-style pages also show 8:00 AM-5:00 PM | Town pages do not display one identical hours block everywhere. | Call 901-457-2670 for today’s control coverage. |
| After-hours emergency | 901-853-3207 | Listed as the after-hours emergency contact. | Use for urgent after-hours animal-service issues, not routine adoption questions. |
Who to Call First
Use this table before visiting, transporting a found animal, or posting online.
| Situation | Call / click | What to say | Next micro-step |
|---|---|---|---|
| Adopt a pet | 901-457-2670 | “I want to adopt [pet name/ID]. Is my application needed first, and what appointment times are open?” | Check Petfinder and submit the correct dog/cat application. |
| Lost pet | Animal Services | “My pet is missing near [cross streets]. Can I complete a lost report?” | Update microchip company and send clear photos. |
| Found animal | Animal Services | “I found an animal at [exact location]. It is [safe/injured/aggressive/contained].” | The shelter says Collierville Animal Control/Police are responsible for pickup. |
| After-hours emergency | 901-853-3207 | “This is an after-hours animal-service emergency at [address].” | Use 911 if there is immediate human danger. |
| Barking dog complaint | Collierville Police Department route | “I need to report a barking-dog noise issue at [location].” | The shelter FAQ says barking complaints are handled as a police noise violation. |
| Dead wildlife | Public Services: 901-457-2800 | “There is dead wildlife at [location].” | Do not handle wildlife yourself. |
| Dead domestic animal | Animal Services: 901-457-2670 | “There is a deceased domestic animal at [location].” | Give exact location and description. |
Adoption, Reclaim and Rabies Tag Fees
These are the practical fee details that most thin pages miss.
| Fee / cost | Published amount | What it includes or means | Call question |
|---|---|---|---|
| Adoption fee | $50 | Town FAQ says the fee includes current core vaccinations, spay/neuter, veterinary exam and microchipping. | “Is the $50 fee current for this pet today?” |
| Reclaim fee: first-time visitor | $30 reclaim fee + $10 per night | Town FAQ says exact charge should be confirmed by phone and proof of current rabies vaccination is required for first-time visitors. | “What is the exact reclaim balance today?” |
| Collierville rabies tag: altered pet | $6 | Town FAQ lists $6 for spayed/neutered pet rabies tag. | “Can I get a tag at the shelter with my rabies proof?” |
| Collierville rabies tag: unaltered pet | $15 | Town FAQ lists $15 for an unaltered pet rabies tag. | “What proof or payment should I bring?” |
| Surrender fee | No surrender fee listed in FAQ | Town FAQ says there is no surrender fee, though donations are appreciated. | “Is there any cost or appointment requirement today?” |
Adoption Micro-Steps
Follow this route to avoid showing up without the application or appointment needed for a meet-and-greet.
Check posted pets
Open the Collierville Animal Services Petfinder profile and note the pet name, species, age, sex and any pet-level instructions.
Use the correct application
The Town’s adoption application page shows a dog-only application and directs cat applicants to a separate cat application.
Wait for approval or staff response
Petfinder says appointments are by approved application. Do not assume a walk-in visit is enough.
Confirm the appointment window
Ask whether to use the 1-3 PM Petfinder window or the broader 1-4 PM Town facility window for your specific appointment.
Bring basics
Bring photo ID, payment method, safe carrier/leash, landlord approval if renting and questions about vaccines, microchip and spay/neuter records.
Leave with records
Before leaving, ask for vaccination, microchip, spay/neuter, rabies tag and follow-up care information.
Dog and Cat Application Notes
This is a useful detail for real visitors because Collierville’s form page specifically separates dog and cat applicants.
Dog application
The Town adoption form page is labeled Dog Only. Use it when applying for a dog listed by Collierville Animal Services.
Cat application
The same page tells cat applicants to fill out the separate cat application instead.
Email route
Petfinder pet pages direct applicants to the Town adoption page and the shelter email casinfo@colliervilletn.gov.
Lost and Found Pets in Collierville
Collierville’s FAQ gives clear instructions: lost reports help staff match incoming animals, and found animals must be processed as lost property.
If your pet is lost
- Call Collierville Animal Services at 901-457-2670.
- Complete a lost report so staff can contact you if a matching animal arrives.
- Call the microchip company and mark the pet as lost.
- Search close to home: sheds, garages, porches, under decks, drainage areas and neighbor yards.
- Post clear photos with cross streets, date, collar/tag details and safe contact method.
- Check Petfinder, Instagram, local lost-pet pages, nearby veterinarians and nearby shelters if the pet crossed jurisdiction lines.
If you found an animal
- Call Collierville Animal Services so they can pick up the animal and check for a microchip.
- Do not attempt to pick up or contain an animal you cannot safely care for.
- Give the exact location, description, collar/tag details and condition.
- The FAQ says Collierville Animal Control and Collierville Police are exclusively responsible for picking up stray animals.
- Found pets cannot simply be kept; Tennessee treats animals as property and they must be processed as lost animals.
- The FAQ says found animals are held for 3-5 days; fostering/adoption may be possible only after contacting Animal Services first.
Surrender and Support Options
Collierville’s FAQ is clear that the first step is a phone call, and the shelter tries to keep pets in homes when possible.
Call first
If you need to surrender a dog or cat, call the shelter and speak with a representative before completing plans.
Keep-at-home support
The FAQ says the goal, when possible, is to keep your pet in your home.
Food pantry help
If you are having trouble feeding your dog, the shelter says it offers a food pantry.
Spay/neuter support
The FAQ says low-to-no-cost surgeries may be available if spay/neuter cost is the problem.
No surrender fee listed
The FAQ says there is no surrender fee, although monetary donations are appreciated.
Never abandon
Do not leave a pet outside the shelter, at a park, with a stranger or near another facility without staff instructions.
Animal Control, Complaints and Field Response
This section helps users choose the correct service instead of treating adoption and enforcement as the same thing.
Stray pickup
For found animals, the FAQ says Collierville Animal Control and Collierville Police are responsible for pickup to verify origin and maintain public safety.
Barking complaints
The shelter FAQ says barking dog complaints are handled through the Collierville Police Department as a noise violation.
After-hours emergency
Collierville lists 901-853-3207 for after-hours emergencies.
Town Pet Rules People Miss
These local details add real information gain and prevent avoidable complaints.
Dogs and cats over 5 months
Collierville ordinances require cats and dogs over 5 months to be licensed with the Town.
Tag every year
The FAQ says you must purchase a tag yearly even with a 3-year rabies vaccination.
Pet limit
The FAQ says Collierville has a limit of 3 cats and 3 dogs per home.
Leash law
Pets must be leashed when off your property and in public, except at the Town dog park.
Chickens
The FAQ says chickens are allowed as long as they do not become a nuisance and their area is kept clean.
Dog park
The Town points dog owners to the off-leash area at Suggs Park, 163 E. South Street.
Bites, Wildlife, Dead Animals and Rabies Clinics
These are practical safety routes that generic shelter pages often miss.
If you are bitten
- Get medical assistance from a doctor first.
- Notify the Animal Shelter and/or Police Department.
- Follow the shelter’s next-step instructions.
- If there is immediate danger, use emergency routing.
Other safety routes
- Dead wildlife: call Public Services at 901-457-2800.
- Dead domestic animal: call Animal Services at 901-457-2670.
- Rabies vaccines: Collierville says Animal Services occasionally offers low-cost rabies vaccinations; watch social media for announcements.
- Do not handle unknown, injured or aggressive animals without guidance.
Parking, Arrival and Visit Planning
The official sources verify the shelter address, but do not publish a public parking fee, parking-space count or disabled-parking map. This section stays honest.
Use verified address
Navigate to 603 E. South Street, Collierville, TN 38017. Use the map below and live navigation for road conditions.
No fake parking claim
No official public parking fee or lot-size information was verified. Follow on-site signs and staff directions.
Do not arrive late
Appointments, application checks, animal meetings and paperwork take time. Confirm the appointment window before leaving home.
Copy/Paste Call Scripts
Adoption appointment
Hi, I want to adopt from Collierville Animal Services. I’m interested in [pet name/ID]. Do I need an approved application first, and what appointment times are available?Lost pet
Hi, my [dog/cat] is missing near [cross streets]. Description: [color/size/collar/microchip]. Can I complete a lost report and check if a matching animal came in?Found animal
Hi, I found a [dog/cat/other] near [exact location]. The animal is [safe/injured/aggressive/contained]. Can Animal Services pick it up and scan for a microchip?Surrender support
Hi, I may need to surrender my [dog/cat], but I want to understand support options first. Do you have food pantry, low-cost surgery help or other resources?Map: Collierville Animal Services
Use this map only after confirming your appointment or correct service route.
Related Animal-Shelter.org Guides
These live internal links are limited to nearby or broader animal-shelter topics. They are not substitutes for Collierville’s official pages.
Official and Professional Links
The key details are summarized above. Use these links for live pet availability, applications, lost/found forms and final verification.
Collierville Animal Shelter FAQ
Where is Collierville Animal Shelter located?
Collierville Animal Services is located at 603 E. South Street, Collierville, TN 38017.
What is the Collierville Animal Shelter phone number?
The main phone number listed for Collierville Animal Services is 901-457-2670.
Are Collierville Animal Shelter adoptions appointment-only?
Yes. Town pages say adoptions are made by appointment only, and Petfinder says adoption visits are by appointment and with an approved application.
What are Collierville Animal Shelter adoption hours?
The Town facility directory lists adoption hours Tuesday through Sunday from 1:00 PM to 4:00 PM. Petfinder lists Tuesday through Sunday from 1:00 PM to 3:00 PM by appointment and with an approved application, so call before visiting.
How much does it cost to adopt from Collierville Animal Shelter?
The Town shelter FAQ lists the adoption fee as $50, including current core vaccinations, spay/neuter, veterinary exam and microchipping.
What should I do if I lost my pet in Collierville?
Call Collierville Animal Services and complete a lost report. If your pet has a microchip, contact the microchip company and update the lost-pet status and contact details.
Can I keep a pet I found in Collierville?
No. The Town FAQ says animals are property in Tennessee and must be processed as lost animals and held for 3-5 days. Contact Animal Services first.
What is the Collierville pet reclaim fee?
The Town FAQ says first-time visitors need proof of current rabies vaccination and a $30 reclaim fee plus $10 per night, but you should call for the exact charge.
How much is a Collierville rabies tag?
The Town FAQ lists Collierville rabies tags as $6 for a spayed/neutered pet and $15 for an unaltered pet.
Who do I call after hours for an animal emergency in Collierville?
Collierville Animal Services lists 901-853-3207 as the after-hours emergency number.
Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper
Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.
Build a USA-wide shelter action plan
Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.
Lost pet recovery checklist
Check the steps you have completed. This helps you stay organized during the first urgent hours and days.
Found pet safety decision helper
Use this when you find a stray or loose pet and need a safe next step.
Adoption readiness checker
This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.
Pet reclaim document checklist
If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.
Owner surrender preparation helper
Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.
Animal control contact decision helper
Choose the situation and get a general USA-wide contact path. Local rules may differ.
Adoption and first-month budget planner
This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.
Your generated shelter plan
Your action plan, search links, call script, checklist, or budget guide will appear here.
Start with the Planner tab
Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.
Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.