Friends of Upland Animal Shelter & Humane Society 2026 Guide

Shelter address

1275 San Bernardino Road, Upland, CA 91786.

Use the map section for directions and confirm the correct visit purpose before leaving.

Main phone

909-931-4185.

Use Option 4 for Friends/adoption questions and Option 2 for Upland Animal Services.

Public/adoption timing

Friends lists public hours and adoptions daily. Calls are listed from 10:30 AM to 5:00 PM.

Call before visiting because animal emergencies can affect normal hours.

Specific animal visits

For one specific animal, call Option 4 to make an appointment.

Friends says appointments and current animal information are not handled by email.

Animal care and adoptions

Friends is responsible for animal care and adoptions within Upland Animal Shelter. Use Friends when you want to adopt, foster, volunteer, donate, ask about pet availability or learn about programs.

Field services and enforcement

Upland Animal Services handles field services, returns to owners and animal-related enforcement. Use the animal services route for animal-control type issues.

No-kill and lifesaving programs

Friends describes Upland as a no-kill community and operates programs for foster care, extended care, transfer care, veterinary care and TNR.

Dog fees

8 weeks–6 months: $300.

Over 6 months–7 years: $200.

8+ years: $100.

Cat fees

8 weeks–6 months: $125.

Over 6 months–7 years: $115.

8+ years: $50.

Rabbits

All ages: $35.

Ask about housing, diet, litter setup, handling and rabbit-savvy veterinary care.

Guinea pigs

All ages: $25.

Ask about cage size, pair needs, bedding, diet and safe handling.

Adult dogs 30+ pounds

The program is for adult dogs 30 pounds or more who have been in the shelter 30+ days. Confirm the current pet’s eligibility before assuming a discount.

Foster for 2–3 weeks

You foster the selected dog for 2 to 3 weeks, then complete adoption if it is a good match.

Food, medical care and training

Friends says it provides food, needed medical care and access to in-house trainer support during the program.

If your pet is lost

• Visit Upland Animal Shelter and nearby shelters immediately.
• Do not rely only on someone else spotting your pet in a busy shelter environment.
• Check online lost/found listings daily.
• Post a clear photo and flyer near where the pet went missing.
• Update your microchip contact information if your pet is chipped.
• Keep checking repeatedly because animals can arrive later.

If you found kittens

• Do not immediately remove kittens who look warm, clean, quiet and fed.
• Watch from a distance because the mother may be hunting or waiting for people to leave.
• If kittens look thin, cold, dirty, crying constantly or unsafe, call for guidance.
• Call 909-931-4185 Option 4 if you have questions about abandoned kittens.
• Ask about fostering if the kittens need bottle care or home care until adoptable age.

Use Friends / Option 4

Use this route for adoptable pets, appointments, foster-to-adopt, fees, volunteering, fostering, donations and rescue partner questions.

Use Upland Animal Services / Option 2

Use this route for field services, returns to owners and animal-related enforcement questions handled by Upland Animal Services.

Use emergency services if urgent

For active attacks, serious injury, severe public-safety danger or urgent human safety concerns, use emergency services rather than a routine shelter message.

Before asking to surrender

• Check with family, friends, neighbors and coworkers first.
• Reach out to rescues, especially breed-specific rescues if applicable.
• Use safe rehoming platforms when appropriate.
• Call or email before bringing the animal.
• Prepare honest medical, behavior, bite, vaccine and spay/neuter information.
• Ask whether behavior help, training, low-cost services or rehoming support could help you keep the pet.

Current surrender cautions

• Friends says owner surrenders are considered case by case.
• The current page notes capacity limits for medium/large dogs and says owner-surrendered dogs over 15 pounds may not be accepted due to space constraints.
• Surrender fees vary depending on spay/neuter and vaccination status.
• Do not leave animals outside, at the door, in a box or in the parking area.
• Do not hide medical or behavior history.

Microchipping

Friends lists microchipping as available by appointment. A microchip helps shelters, rescues and veterinarians identify a lost pet.

Dog licensing

Upland residents can process dog licenses and renewals at Upland Animal Shelter. Confirm documents and current timing before going.

Vaccination clinics

Friends points visitors to event-calendar dates and weekday vaccination appointments for free or low-cost vaccine options when available.

Trap, neuter/spay, return

Community cats are humanely trapped, fixed, and returned so the colony does not keep producing kittens.

Upland community cats

Friends says the TNR service is free to Upland residents and businesses. Call Option 4 to get started.

Do not relocate casually

Do not trap or relocate cats without guidance. Use the shelter’s TNR route and local instructions.

Volunteer

Volunteers help at the shelter and events. Check current orientation, age rules, training and role requirements before arriving.

Foster

Foster homes are especially important for young kittens, puppies and animals who need time outside the shelter.

Donate supplies

Friends lists specific supply rules. Towels, flat sheets and small or medium solid blankets may help; some bedding types cannot be used for animals.

2nd Chance Thrift Shop

The thrift shop helps offset shelter costs. Check current donation rules and shop location before dropping items.

Photo ID

Bring valid identification for adoption, reclaim, licensing or official records.

Rental agreement

If you rent, bring your rental agreement showing you can have pets.

Family and dogs

Ask whether all family members and resident dogs need to attend the appointment for match checking.

Carrier

Bring a secure carrier if adopting or reclaiming a cat or small animal.

Dog transport plan

Bring or plan for a leash, harness, crate or safe vehicle setup.

Pet records

For reclaim, licensing or surrender questions, bring vaccine records, rabies proof, microchip details and vet records.

First 24 hours

• Keep the pet in a calm starter space.
• Do not invite everyone over immediately.
• Use leash, carrier or crate safety during transport and entry.
• Expect hiding, pacing, barking, whining, reduced appetite or nervous behavior.
• Keep adoption paperwork, microchip details and vaccine records together.

Days 2–7

• Schedule a vet follow-up if recommended.
• Start a predictable feeding, potty, walk and sleep routine.
• Introduce resident pets slowly and safely.
• Watch for coughing, vomiting, diarrhea, limping, refusal to eat or severe anxiety.
• Ask for training support early if behavior concerns appear.

Call first

Call Option 4 before visiting for a specific animal or near the end of the day.

Arrive early

Give yourself time for introductions, family/dog matching, paperwork and questions.

Have backup pets

Animal availability changes quickly, so choose more than one possible match.

Before visiting

• Do not assume one pet is still available without calling.
• Do not expect email to schedule an appointment or confirm current animal information.
• Do not forget your rental agreement if you rent.
• Do not leave resident dogs or key family members at home if the shelter requires them for matching.
• Do not arrive near closing expecting a full adoption process.

Before surrendering or reporting

• Do not bring an owned pet without confirming current relinquishment policy.
• Do not assume large dog surrender is available; current capacity notes matter.
• Do not use the adoption desk for urgent animal-control danger.
• Do not remove healthy-looking kittens immediately without checking for the mother.
• Do not donate unusable bedding or items without checking the wish list.