Inland Valley Animal Shelter & Control: Adoption Hours 2026
A shelter visit can be exciting, stressful, or both—especially when you are hoping to adopt one particular animal or searching for a pet that has gone missing. Inland Valley Humane Society & S.P.C.A. (IVHS) operates its main campus at 500 Humane Way, Pomona, CA 91766. This guide puts the practical details in one place so you can choose the correct route before you drive across the Inland Valley.
For adoption: IVHS currently lists a 9:00 a.m.–11:00 a.m. WaitWhile period and 1:00 p.m.–5:00 p.m. open kennels, Monday through Saturday. Animals are not reserved for prospective adopters, so it is wise to keep a second choice in mind rather than making the trip around one online photo alone.
Checked September 16, 2026
Current shelter contact, adoption hours, animal-control routing, veterinary services, vaccine prices, 2026 spay/neuter pricing, medical leadership and Pomona emergency contacts were checked against current official IVHS or government sources.
A genuinely local guide
IVHS now serves Azusa and Baldwin Park as well as Pomona and several surrounding cities. Jurisdiction matters: the right police, health department or animal-control route depends on where the incident actually happened.
Independent information
Animal-Shelter.org is an independent guide. It is not IVHS, Pomona Police, Los Angeles County Public Health, DocuPet, a veterinary hospital or an emergency dispatcher.
Start With the Right IVHS Service
One phone number does not mean every service works the same way. Adoption, Animal Control, lost-pet help and veterinary appointments each have different next steps.
Inland Valley Humane Society Adoption Hours 2026
Customer Care hours and animal-viewing hours are different. If you are coming specifically to meet a dog or cat, the adoption schedule below is the one that matters.
| Service | Current schedule | Practical meaning |
|---|---|---|
| Customer Care |
Monday–Saturday 8:30 a.m.–5:30 p.m. |
General shelter and customer-service window. |
| Morning adoption period |
Monday–Saturday 9:00–11:00 a.m. |
WaitWhile queue. IVHS says there are no normal kennel walk-throughs during this time. |
| Open kennels |
Monday–Saturday 1:00–5:00 p.m. |
Open-kennel viewing. Anyone hoping to adopt that day should check in with staff by 5 p.m. |
| Sunday | Closed | Do not plan a routine adoption or Customer Care visit. |
How to Adopt From Inland Valley Humane Society
Check the official animal gallery
Note the pet’s name or ID, but do not treat an online listing as a reservation.
Choose the correct visit period
Use the 9–11 a.m. WaitWhile period or the 1–5 p.m. open-kennel period, Monday through Saturday.
Bring valid government-issued ID
IVHS specifically requires valid government-issued identification at the time of adoption.
Confirm the animal is cleared for adoption
Some pets may be on a stray hold, medical hold or protective-custody hold.
Ask the questions that matter at home
Ask about energy level, behavior, medical notes, household fit and what the first week should look like.
Prepare safe transport
Bring an appropriate carrier, leash or secure vehicle setup rather than trying to improvise after checkout.
No Adoption Holds: Understand Pet Availability
No reservations
IVHS says it does not place animals on adoption holds, including puppies, kittens and other small animals.
Some pets are not yet adoptable
A pet may still be within its stray period, in protective custody or receiving medical care.
Do not let one missed pet end the visit
It can be disappointing to arrive after the animal you loved online has been adopted. Ask the adoption team about other pets with a similar temperament or home fit.
What Are the IVHS Adoption Fees?
The current main IVHS adoption page explains the adoption process but does not publish a universal current adoption-fee table. Because promotions and fee-waived events also occur, this guide does not reuse an older amount as though it were today’s standard price.
Emergency & Important Local Contacts
These contacts have different purposes. The Pomona Police and Los Angeles County Public Health numbers below are Pomona/LA County routes—not generic numbers to copy onto every city page.
| Contact | Number | Use this for |
|---|---|---|
| IVHS Shelter / Humane & Animal Control | 909-623-9777 | Routine IVHS shelter and animal-control routing, including field-service questions within its service cities. |
| IVHS After-Hours Animal Emergency | 909-594-9858 | IVHS officially lists this emergency service for 9:00 p.m.–7:30 a.m.. Do not use it as a routine adoption-information line. |
| Emergency — Pomona | 911 | Pomona Police emergency response when a person’s life is in danger or a crime is in progress. |
| Pomona Police Non-Emergency Dispatch | 909-622-1241 | Official Pomona Police non-emergency dispatch. This is not IVHS’s routine Animal Control number. |
| LA County Veterinary Public Health | 213-288-7060 | Animal-bite, rabies-exposure and reportable animal-disease questions in applicable Los Angeles County jurisdictions, including Pomona. |
Lost or Found Pet in the Inland Valley
If your pet is missing
- Search the official IVHS Pets in Our Care gallery repeatedly.
- Call IVHS with species, color, sex, collar, microchip and last-seen location.
- Check nearby shelters if your pet could have crossed a city or county boundary.
- Prepare recent photos, vet records, license information and microchip details.
- Keep searching physically as well as online. A frightened pet may be close to home and hiding silently.
If you found a pet
- Safely check for an ID tag or license.
- Use reasonable owner-reunification steps for a friendly, healthy animal.
- Contact IVHS before transporting the animal if you are unsure whether the location is within IVHS jurisdiction.
- For an injured, aggressive or public-safety situation, use the appropriate Animal Control or emergency route.
Inland Valley Humane & Animal Control
IVHS says its Humane and Animal Control Officers respond to domestic and wildlife animals in distress and provide animal-law enforcement services in contracted communities.
Domestic and wildlife rescue
Officers rescue animals in distress and arrange transport for treatment or sheltering when needed.
Animal-law enforcement
IVHS lists local/state animal-law enforcement, cruelty investigations and animal-related inspections.
Nuisance and field services
Barking/animal nuisance abatement, wildlife relocation, deceased-animal removal and community education are also listed.
IVHS Service Area in 2026
The address of the shelter does not automatically determine who handles every animal incident. Jurisdiction follows the location where the animal was found or the incident occurred.
Animal care and control cities
IVHS currently lists service for Azusa, Baldwin Park, Chino Hills, Claremont, Covina, Diamond Bar, Glendora, La Verne, Pomona and San Dimas , with sheltering services for La Habra.
Alex & Elisabeth Lewyt Medical Center: Low-Cost Veterinary Care
IVHS is more than an adoption shelter. Its Alex & Elisabeth Lewyt Medical Center provides community veterinary services at the Humane Way campus. For a household trying to keep a pet healthy without a full-price private-clinic bill, this can be one of the most useful parts of the organization.
Community exams
IVHS lists low-cost exams, basic sick care and quality-of-life examinations among its current services.
Diagnostics
Current services include X-rays plus blood and urine analysis.
Dental evaluation
IVHS lists dental evaluation, cleanings, dental X-rays and extractions.
Common illness care
Ear infections, skin allergies, flea prevention, deworming and basic sick care are among listed services.
Vaccines & microchips
Scheduled vaccination appointments, microchips and recurring low-cost vaccine clinics are available.
Spay, neuter and selected surgery
Spay/neuter, hernia repair and mass removals are among the services listed by the community clinic.
Veterinary Leadership: Karen Lee, D.V.M.
Karen Lee, D.V.M.
The current IVHS leadership page lists Karen Lee, D.V.M. as Medical Services Director.
That identifies the organization’s veterinary medical leadership. It does not mean Dr. Lee is automatically the veterinarian assigned to every community appointment.
Staff veterinarians
IVHS says its staff veterinarians perform more than 20,000 procedures each year. The current public clinic page does not publish a complete appointment-by-appointment veterinarian roster.
For the veterinarian assigned to your pet, ask the Veterinary Services Department when scheduling or checking in.
IVHS Veterinary Hours and Appointment Timing
IVHS publishes several schedules for different veterinary services. Do not assume the Medical Center building hours are the same as the appointment time for a vaccine, examination or surgery.
| Veterinary service | Current published timing | What to do |
|---|---|---|
| Alex & Elisabeth Lewyt Medical Center |
Monday–Friday 8:00 a.m.–5:30 p.m. |
These are the Medical Center hours published on the current IVHS contact page. |
| Vaccine appointments |
Monday–Friday 9:00 a.m.–5:00 p.m. |
One pet per appointment. Appointments are limited. |
| Monthly walk-in vaccine clinic |
2nd Saturday of the month 7:00–8:00 a.m. |
Expect a line. Anyone arriving after 8 a.m. is directed to schedule an appointment or return another time. |
| Community exam appointments | Confirm before visit | The current IVHS low-cost vet page displays two overlapping exam-hour blocks with different Thursday times. Call 909-623-9777 ext. 669 to confirm the exact appointment schedule rather than relying on one of the conflicting blocks. |
| Good Mobile spay/neuter | Scheduled Tuesday–Friday | Dog spots are limited to dogs up to 60 lb on the mobile unit; larger dogs are directed to the main clinic. TNR appointments are not accepted through the Good Mobile. |
Veterinary Appointment Fees: What Is Actually Published
IVHS publishes many procedure and vaccine prices, but the current main low-cost clinic page does not show one universal fee for every ordinary community exam. The safest approach is to distinguish published procedure prices from fees that depend on the animal’s age, health and requested tests.
Pre-surgery exam for older pets
Current IVHS surgery forms say pets over 7 years old require an examination before surgery and list that examination at $50.
Optional pre-op exam / bloodwork
Current surgery forms show optional pre-operative exam and/or bloodwork at approximately $130 in applicable programs.
Extra treatment can cost more
The current IVHS forms warn that additional treatments or laboratory work for older/high-risk pets may add costs beyond the basic surgery or examination.
IVHS Vaccine & Microchip Prices
These prices come from the current IVHS vaccination page. Ask about your pet’s age, history and recommended schedule rather than choosing vaccines only by price.
Dog vaccine prices
| Dog service | Listed price |
|---|---|
| DHPP | $25 |
| Bordetella | $25 |
| Rabies | $20 |
| Influenza | $40 |
| Leptospirosis | $25 |
| DHPP + Bordetella | $40 |
| DHPP + Bordetella + Rabies | $60 |
| DHPP + Bordetella + Rabies + Microchip | $75 |
| Microchip | $25 |
| Deworming | $15 |
Cat vaccine prices
| Cat service | Listed price |
|---|---|
| FVRCP | $20 |
| FeLV | $20 |
| Rabies | $20 |
| FVRCP + Rabies | $35 |
| FVRCP + Rabies + Microchip | $50 |
| Microchip | $25 |
| Deworming | $15 |
IVHS Spay & Neuter Prices in 2026
IVHS announced updated pricing effective in May 2026. The animal still needs to meet the clinic’s scheduling and medical requirements.
| Service | Current listed price | What is included / important detail |
|---|---|---|
| Dog spay / neuter | $150 | Vaccines and flea treatment are available separately. Dogs weighing 60 lb or more have an additional $50 fee. |
| Cat spay / neuter | $100 | Main IVHS pricing says vaccines and flea treatment are included. Microchip is separate. |
| Microchip | $25 | Recommended but not mandatory under the general current spay/neuter pricing. |
| Chihuahua Challenge | $150 | For qualifying owned Chihuahuas / Chihuahua mixes in IVHS service areas. Current program description includes surgery, microchip, vaccines and flea treatment. |
| Pit Stop | $150 | For qualifying owned Pit Bulls / mixes in IVHS service areas. |
| Shepherd Shuffle | $150 | For qualifying Shepherds / mixes; IVHS excludes Australian Shepherds from this named program. |
| Husky Hustle | $150 | For qualifying owned Huskies / Husky mixes in service areas. |
How to Book IVHS Veterinary Care
Choose the service first
Vaccine, exam and spay/neuter appointments use different booking routes.
Call Veterinary Services when needed
The current low-cost clinic page directs community clinic appointments to 909-623-9777 ext. 669.
Use the online vaccine scheduler
Vaccine appointments are scheduled for weekdays and IVHS limits booking to one pet per appointment.
Submit the spay/neuter request form
For surgery, read the pet-age, carrier/leash and medical requirements and submit the appropriate form.
Pay when the program requires it
Some current IVHS surgery programs require payment at booking and warn that unpaid appointments may be canceled.
Arrive on time
IVHS warns that late vaccine appointments may need to be rescheduled.
After You Adopt: The First Veterinary Check Matters
Bringing a shelter pet home is the happy part. The first few days are also when small health concerns, stress and routine questions can feel much bigger than expected. IVHS publishes a follow-up care program for qualifying adopted dogs and cats.
Use the certificate promptly
IVHS says qualifying adopted dogs/cats must have the participating VCA appointment made within 14 days of adoption.
Participating VCA route
The shelter’s free first-exam certificate must be presented at the initial qualifying exam at a participating VCA general-practice hospital.
Emergency care is different
IVHS says emergency, after-hours and weekend visits after adoption are the adopter’s financial responsibility and are not covered by the IVHS/VCA follow-up arrangement.
Parking and Veterinary Check-In at 500 Humane Way
The official IVHS vaccination instructions provide useful arrival detail that is easy to miss when you are focused on the appointment.
Try the IVHS parking lot first
IVHS tells vaccine clients to use available parking in the shelter parking lot.
Overflow parking
If the lot is full, official IVHS instructions mention parking along Humane Way or in the neighboring Westmont community.
Medical Center check-in
Vaccine clients are directed to proceed to the Alex & Elisabeth Lewyt Medical Center for check-in.
Local IVHS Cat Adoption Partner Locations
If Pomona is not the easiest stop for you, IVHS also lists remote adoption centers for cats at selected PetSmart locations. Availability at a partner location can change, so verify before driving.
PetSmart — Chino
11945 Central Avenue, Chino, CA 91710
PetSmart — Chino Hills
13001 Peyton Drive, Chino Hills, CA 91709
PetSmart — West Covina
2350 S. Azusa Avenue, West Covina, CA 91792
PetSmart — West Covina
2851 Eastland Center Drive, West Covina, CA 91791
PetSmart — City of Industry
21848 Valley Blvd, City of Industry, CA 91789
Pet Licensing Through IVHS
California dog licensing is jurisdiction-specific. IVHS works with DocuPet for licensing in the communities it serves.
Confirm your city
Do not assume Pomona licensing fees or rules apply to every IVHS service city.
Rabies documentation
Current rabies vaccination information may be required to complete or renew the license.
In-person licensing
IVHS currently welcomes licensing walk-ins at the William C. Harford Administration Building, 500 Humane Way, Monday–Saturday 8:30 a.m.–5:30 p.m.
Map: Inland Valley Humane Society & S.P.C.A.
Main campus and medical center: 500 Humane Way, Pomona, CA 91766. For Animal Control calls, verify that the incident is actually inside an IVHS-served jurisdiction.
Official Sources and Appointment Links
Use these official pages for live information. Fees, pet availability and appointment openings can change after this guide is published.
Inland Valley Humane Society FAQ
Where is Inland Valley Humane Society located?
The main IVHS shelter and Alex & Elisabeth Lewyt Medical Center are at 500 Humane Way, Pomona, CA 91766.
What is the IVHS main phone number?
The main shelter and Humane & Animal Control number is 909-623-9777.
What are IVHS adoption hours in 2026?
IVHS currently lists a 9:00–11:00 a.m. WaitWhile period and 1:00–5:00 p.m. open kennels, Monday through Saturday.
Does IVHS hold animals for prospective adopters?
No. IVHS says it does not place animals on adoption holds.
Who is the IVHS Medical Services Director?
The current IVHS leadership page identifies Karen Lee, D.V.M. as Medical Services Director. IVHS does not publish a public schedule saying she personally sees every community clinic patient.
Does IVHS offer veterinary appointments?
Yes. The Alex & Elisabeth Lewyt Medical Center offers community exams, vaccines, microchips, spay/neuter and other listed low-cost veterinary services. The current clinic page directs appointment questions to 909-623-9777 ext. 669.
Does the IVHS clinic provide emergency veterinary care?
No. The current IVHS low-cost veterinary page specifically states that it is unable to provide emergency care. A pet with a life-threatening condition needs an appropriate emergency veterinary provider.
How much is dog spay or neuter at IVHS?
Current 2026 IVHS pricing lists dog spay/neuter at $150. Dogs weighing 60 lb or more have an additional $50 charge. Vaccines and flea treatment are separate under the general dog price.
How much is cat spay or neuter at IVHS?
The current main IVHS spay/neuter page lists cats at $100 and says vaccines and flea treatment are included. Because a separate program page currently shows a different male-cat amount, confirm your exact total before payment.
How much is a microchip at IVHS?
Current IVHS veterinary pricing lists microchips at $25.
What is the IVHS after-hours animal emergency number?
IVHS lists 909-594-9858 for its after-hours animal emergency service and publishes the after-hours period as 9:00 p.m.–7:30 a.m.
What number should I use for a human life-threatening emergency in Pomona?
Pomona Police directs callers to 911 when a person’s life is in danger or a crime is in progress.
What is the Pomona Police non-emergency number?
Pomona Police lists 909-622-1241 for non-emergency dispatch. Routine animal-control matters should normally start with IVHS.
Who handles animal-bite or rabies questions in Pomona?
Los Angeles County Veterinary Public Health lists 213-288-7060 for animal-bite, rabies and related animal-disease questions in applicable LA County jurisdictions.
Is Animal-Shelter.org the official IVHS website?
No. Animal-Shelter.org is an independent informational guide. Use official IVHS, City of Pomona and Los Angeles County sources for current instructions.
Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper
Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.
Build a USA-wide shelter action plan
Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.
Lost pet recovery checklist
Check the steps you have completed. This helps you stay organized during the first urgent hours and days.
Found pet safety decision helper
Use this when you find a stray or loose pet and need a safe next step.
Adoption readiness checker
This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.
Pet reclaim document checklist
If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.
Owner surrender preparation helper
Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.
Animal control contact decision helper
Choose the situation and get a general USA-wide contact path. Local rules may differ.
Adoption and first-month budget planner
This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.
Your generated shelter plan
Your action plan, search links, call script, checklist, or budget guide will appear here.
Start with the Planner tab
Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.
Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.