Maricopa County Animal Shelter: Adoption Hours, Fees & Lost Pets 2026

2026 Phoenix & Mesa shelter guide

Maricopa County Animal Shelter: Adoption Hours, Fees & Lost Pets 2026

Use this action guide for Maricopa County Animal Care & Control adoption hours, West and East shelter locations, pet fees, lost dog searches, found dog intake, surrender appointments, microchips, licensing, and official contact steps.

Maricopa County Animal Shelter searches usually mean you need one answer fast: where to adopt a dog or cat, which shelter location has the pet, what time MCACC is open, how much adoption fees cost, how to find a lost dog, or what to do with a found stray. This 2026 guide puts the practical MCACC details in one place: West Valley Phoenix shelter, East Valley Mesa shelter, adoption hours, intake hours, phone number, standard fees, adjusted fee cases, lost/found pet steps, surrender rules, maps, call scripts, and the official links you should use before driving.

West: Phoenix East: Mesa Adoptions 11am–7pm Lost dogs & found pets 602-506-7387
1
Pick the right shelterWest Phoenix or East Mesa.
2
Save the animal A#MCACC pet listings change quickly.
3
Bring valid IDRequired for adoption visits.
4
Lost pets need speedStray hold can be short.
Important before visiting: MCACC says meet-and-greets must be requested before closing, personal pets are not allowed for animal-animal meet and greets, adopted pets must be safely transported inside a vehicle, and adopters should bring valid ID. Always verify the official page before driving because holiday hours, capacity, events, promotions, and animal status can change.

Maricopa County Animal Shelter Quick Details

ItemCurrent official detailWhat it means for you
Official agencyMaricopa County Animal Care & Control, usually called MCACCUse county pages for final hours, fees, pet listings, lost/found rules, and service instructions.
Main phone602-506-7387Use this for shelter questions, lost/found dog help, intake guidance, and service routing.
Call center8am–5pmCall earlier in the day if you need staff guidance before traveling.
Adoption services11am–7pm dailyArrive early enough to meet animals and complete paperwork.
Intake and other services12pm–6pm dailyDo not assume intake, reclaim, or other desk services follow the same flow as adoption browsing.
Shelter locationsWest Valley in Phoenix; East Valley in Mesa; PetSmart Everyday Adoption Center in ScottsdaleConfirm the animal location before driving. A pet listed online may not be at the shelter closest to you.

Maricopa County Animal Shelter Locations: West Valley, East Valley and PetSmart

MCACC is not a single-building shelter. The county lists a West Valley Animal Care Center in Phoenix, an East Valley Animal Care Center in Mesa, and an Everyday Adoption Center in Scottsdale. Adoption listings, lost-pet visits, and intake questions can depend on the exact location.

West Valley Animal Care Center 2500 S. 27th Avenue, Phoenix, AZ 85009. Adoption services 11am–7pm daily. Intakes and other services 12pm–6pm daily.
East Valley Animal Care Center 1920 S Lewis, Mesa, AZ 85210. Adoption services 11am–7pm daily. Intakes and other services 12pm–6pm daily.
PetSmart Everyday Adoption Center 4380 N. Miller Rd., Scottsdale, AZ 85251. This location offers adoption services only, listed as 11am–7pm daily.
Do not guess the location. If you see a dog or cat online, write down the animal A# and check the location field. A wrong-location trip wastes time and may cost you the chance to meet the animal.

Maricopa County Animal Shelter Adoption Hours 2026

MCACC lists adoption services as 11am to 7pm daily. The official adoption page also says adoptions take time and recommends arriving before closing to meet dogs. Treat 7pm as the end of the service window, not the time to start your visit.

LocationAdoption hoursIntake / other servicesSmart visitor move
West Valley Animal Care Center, Phoenix11am–7pm daily12pm–6pm dailyUse for Phoenix-side adoption, lost dog checks, and west-side shelter searches.
East Valley Animal Care Center, Mesa11am–7pm daily12pm–6pm dailyUse for Mesa/East Valley shelter visits and lost/found dog checks.
PetSmart Everyday Adoption Center, Scottsdale11am–7pm dailyAdoptions onlyGood for adoption viewing, not for intake or lost-pet shelter services.

Holiday caution: MCACC posts special holiday hours and public closures. If you are visiting near Memorial Day, July 4, Labor Day, Veterans Day, Thanksgiving, Christmas, or New Year’s Eve, check the official locations page first.

How to Adopt from Maricopa County Animal Care & Control

MCACC adoption starts online, but it is not a “reserve and pick up later” system. The county says to search pets online, write down the A# for animals you want to meet, and check again shortly before visiting because the shelter population changes quickly.

1

Search the official MCACC pet list

Use the official adoptable pet search and filter by location, pet type, age and size. Write down the A# because staff can identify the animal faster by number than by name or photo.

2

Confirm shelter location before driving

Check whether the pet is at West Valley, East Valley, PetSmart, foster, or another status. If the listing is unclear, call 602-506-7387 before leaving.

3

Bring valid ID and safe transport

MCACC asks adopters to bring a valid form of ID. Adopted animals must be transported safely inside a vehicle. Bring a carrier for cats, kittens or small pets, and a leash/harness or crate plan for dogs.

4

Do not bring your current pets

MCACC says personal pets are not permitted in the shelters and animal-animal meet and greets are not conducted. Do not plan your visit around bringing your dog to meet another dog inside the shelter.

5

Ask the questions that prevent regret

Ask about behavior notes, energy level, medical care, kennel stress, vaccines, spay/neuter, microchip, license, special placement notes, first-week care, and what to do if the adoption does not work out.

Maricopa County Animal Shelter Adoption Fees

MCACC standard adoption fees depend on pet type, size and age. The official page also lists adjusted fees for pets who have stayed longer, sponsored priority placement dogs, and veteran discounts. Promotions can change, so use this table for planning and verify the final cost on the official page or at the shelter.

Animal categoryPublished standard feeMicro-detail to confirm before payment
Large dogs over 25 lbs$50Some large dogs may have adjusted or sponsored fees depending on length of stay or priority status.
Small dogs 25 lbs and under$250Small dogs can move quickly; confirm location and fee before driving.
Senior dogs over 8 years old$25Ask about senior care, medication, mobility, dental needs and vet follow-up.
Puppies under 6 months$300Plan for training, vaccine schedule, chewing, crate setup and long-term cost.
Cats$50Ask whether the cat is at the shelter, in foster, bonded, shy, or still adjusting.
Kittens under 6 months$200Ask about kitten-proofing, vaccines, spay/neuter, carrier transport and gradual introductions.
Large dogs 90+ days / priority placement dogsSponsored in listed casesAsk why the dog is priority or long-stay and what support will help the adoption succeed.

The adoption fee page says adoption fees include spay/neuter, microchip and age-appropriate vaccinations. For dogs three months and older, it also lists rabies vaccine and county dog license/tag as part of the adoption fee.

Before You Visit MCACC: Documents and Real-World Prep

This is where most low-value shelter articles fail. A visitor does not just need the address; they need to avoid a wasted trip, wrong-location visit, missed closing cutoff, or adoption mismatch.

Check the official pet listing within an hour of leaving because MCACC says animal population changes quickly.
Write down the A# for each pet you want to meet.
Confirm West Valley, East Valley, PetSmart, foster or other status.
Bring valid photo ID and a payment method.
Do not bring your current pet for a meet-and-greet; MCACC says animal-animal meet and greets are not conducted.
Bring a secure carrier, crate, leash or vehicle setup for safe transport.
If renting, confirm pet rules, breed/weight restrictions, pet rent, deposits and landlord approval.
Budget beyond the adoption fee: food, supplies, license, training, vet care, cooling safety and emergency savings.

Lost Pets in Maricopa County: What to Do First

MCACC’s lost-pet guidance is very clear: report the lost pet, check microchip information, physically visit shelters, spread the word, keep looking, and watch for scams. If your dog may be at MCACC, speed matters because animals without identification may have a short stray-hold window.

If your dog is missing Report the pet, check Petco Love Lost, search MCACC tools, visit West and East shelters in person, update the microchip, and bring photos/proof if you find a possible match.
If your cat is missing MCACC says it does not impound lost or stray cats. Still report the cat, update the microchip, search near home, post locally, and check hiding places repeatedly.

Lost dog proof checklist

  • Recent clear photos showing unique markings.
  • Microchip number or microchip company record.
  • Vet records, vaccine records or rabies certificate.
  • County dog license or tag details, if available.
  • Adoption or purchase paperwork, if available.
  • Photo ID and current contact information.
  • Animal A# or listing screenshot if you see a possible match online.

Found a Pet in Maricopa County: Safe Next Steps

Found-pet decisions depend on safety, species, condition, microchip, county tag and your ability to hold the animal temporarily. MCACC asks residents to report found pets and says shelters can scan found pets for free. If the animal is injured, sick, abused, aggressive, or has bitten someone, the path is different.

Safe found dog Check for tag, scan for chip, report found pet, post locally, and consider holding temporarily if safe while searching for the owner.
Cannot hold safely Follow MCACC intake instructions and appointment guidance. Separate appointments may be needed for individual animals.
Bite, injury or danger If the dog has bitten and broken skin in the past 10 days, MCACC says not to submit a normal appointment request; call for instructions.

For found cats, MCACC says it does not impound lost or stray cats, but you can still report them through lost/found tools and help reunite the cat with the family.

Maricopa County Animal Control: What to Report and When to Call

Animal-control needs are not the same as adoption visits. Use official MCACC contact routes for loose dogs, bite questions, animal-control officer questions, found dog intake, surrender/return questions and general shelter service routing. If there is immediate danger to people or a life-threatening emergency, use local emergency services.

SituationBest next stepWhy it matters
Loose dog you cannot safely containCall or use official MCACC reporting routeGive location, direction of travel, condition, collar/tag details and safety risk.
Found dog you can hold temporarilyScan for microchip, report found pet, check tag, and schedule intake if neededMany pets are found close to home and may be reunited without entering shelter kennels.
Dog bite with broken skinCall MCACC for instructions and use medical/emergency help if neededBite reports can have public-health rules and time-sensitive requirements.
Injured, sick or abused stray animalUse the official injured-stray/emergency guidanceDo not risk injury by handling unsafe animals without guidance.
Lost cat or found stray catReport online, microchip check, neighborhood search and local postingMCACC says it does not impound lost or stray cats.

Pet Surrender, Adoption Returns and Owner Support

MCACC says county residents may surrender pets by appointment only. The county also provides resources for behavior help, medical support, pet foster/housing resources, pet food, rehoming, community cats and other support. Surrender should not be the first move if temporary help can keep the pet safely with the family.

Before surrendering Ask about pet food, low-cost vet care, behavior helplines, temporary foster, housing resources, rehoming tools and rescue alternatives.
Adoption return rule MCACC says adoption returns within 30 days use the online inquiry route and shelter staff follow up to schedule. Do not just show up without checking current instructions.

Dog Licensing, Microchips and Low-Cost Pet Help

MCACC says dog licenses help identify and locate pets if they get lost. The county also lists microchips at East and West shelter locations during regular business hours, plus low-cost or free resources for pet behavior, medical care, housing, training, poison help, pet loss support and more.

Dog license Keep license details current so the county tag can help return your dog faster.
Microchip A chip only works if registration contact details are updated. Check the chip company after any move or phone change.
Heat safety Maricopa County summers are serious. Plan water, shade, indoor cooling and safe transport before adopting or reclaiming a pet.

Call Scripts for Faster Help

Clear details help shelter staff route you faster. Copy the script that matches your situation.

Adoption call “Hi, I’m interested in animal A#____. Can you confirm if the pet is still available, which location has the pet, and whether I should arrive before a certain time today?”
Lost dog call “Hi, I lost my dog near ____. The dog is ____, may be microchipped, and may match animal A#____. What proof should I bring and which shelter should I visit?”
Found dog call “Hi, I found a dog near ____. The dog is safe/not safe, has/does not have a tag, and I can/cannot hold it temporarily. What is the correct intake or report step?”
Surrender call “Hi, I’m a Maricopa County resident and may need to surrender or return a dog. Can you confirm the appointment process and any support resources before I make a final decision?”

Map to West Valley Animal Care Center, Phoenix

Use this map for route planning to 2500 S. 27th Avenue, Phoenix, AZ 85009. Confirm the pet or service is at the West shelter before driving.

Map to East Valley Animal Care Center, Mesa

Use this map for route planning to 1920 S Lewis, Mesa, AZ 85210. Confirm the pet or service is at the East shelter before driving.

Common Mistakes to Avoid with MCACC

Only checking one shelter Lost pets and adoptable animals may be tied to West or East locations. Check both when needed.
Forgetting the A# Staff can search faster when you have the official animal number.
Bringing your own dog MCACC says personal pets are not allowed in shelters and animal-animal meet and greets are not conducted.
Trusting old screenshots Pet availability and promotions can change within minutes or hours.
Ignoring lost-pet scams MCACC says it will not ask for money over the phone to retrieve a lost pet.
Waiting too long for lost dogs MCACC notes animals without identification may have a 72-hour stray hold before becoming available to the public.

Maricopa County Animal Shelter FAQ

What is the official name of Maricopa County Animal Shelter?

The official agency is Maricopa County Animal Care & Control, commonly called MCACC.

Where is the Maricopa County West Valley Animal Care Center?

The West Valley Animal Care Center is at 2500 S. 27th Avenue, Phoenix, AZ 85009.

Where is the Maricopa County East Valley Animal Care Center?

The East Valley Animal Care Center is at 1920 S Lewis, Mesa, AZ 85210.

What is the MCACC phone number?

The main listed phone number is 602-506-7387.

What are Maricopa County Animal Shelter adoption hours?

MCACC lists adoption services from 11am to 7pm daily at the West Valley and East Valley shelters, with PetSmart Everyday Adoption Center also listed for adoptions only.

What are MCACC intake and other service hours?

The West and East shelter pages list intakes and other services from 12pm to 6pm daily.

How much are MCACC adoption fees?

Published standard fees include $50 for large dogs over 25 pounds, $250 for small dogs 25 pounds and under, $25 for senior dogs over 8 years old, $300 for puppies under 6 months, $50 for cats and $200 for kittens under 6 months. Promotions and special cases may change final fees.

Does MCACC impound lost or stray cats?

MCACC’s lost-and-found guidance says it does not impound lost or stray cats. Cat owners should still report missing cats, update microchips, post locally and search nearby hiding places.

What should I bring to reclaim a lost pet?

Bring photo ID, proof of ownership, recent photos, vet records, microchip information, license details, a leash or carrier, and a payment method for possible fees.

Can I surrender a pet to MCACC?

MCACC says Maricopa County residents may surrender pets by appointment only. Review support resources first and use the official inquiry route before arriving.

Final Takeaway

Maricopa County Animal Shelter services are handled by MCACC through the West Valley shelter in Phoenix and the East Valley shelter in Mesa. Adoption services are listed from 11am to 7pm daily, while intake and other services are listed from 12pm to 6pm daily. Before you visit, search official pets, save the A#, confirm the location, bring ID, prepare safe transport and verify current fees. For lost dogs, report fast, update the microchip, visit shelters in person and watch for scams. For found pets or surrender questions, use MCACC’s official instructions so you do not create delays or unsafe situations.

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Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper

Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.

Lost Pet PlanSearch, microchip, shelter checks, flyers
Found Pet HelpSafety, scanning, reporting, holding
Adoption PlannerReadiness, questions, supplies, budget
Visit ChecklistDocuments, call script, official links

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Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.

Important: Shelter rules vary by city, county, agency, and animal type. Always confirm hours, intake rules, fees, appointment requirements, and proof-of-ownership rules with the official shelter or animal control agency before visiting.

Lost pet recovery checklist

Check the steps you have completed. This helps you stay organized during the first urgent hours and days.

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Found pet safety decision helper

Use this when you find a stray or loose pet and need a safe next step.

Safety first: Do not approach an aggressive, injured, trapped, or traffic-endangered animal if doing so could put you or others at risk. Contact animal control, emergency services, or a qualified professional when needed.

Adoption readiness checker

This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.

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Pet reclaim document checklist

If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.

Owner surrender preparation helper

Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.

Helpful reminder: Ask the shelter about pet food pantries, low-cost vet care, behavior support, temporary foster options, and safe rehoming resources before making a final decision.

Animal control contact decision helper

Choose the situation and get a general USA-wide contact path. Local rules may differ.

Emergency warning: If there is immediate danger to a person, a serious bite, traffic hazard, or active attack, contact local emergency services or animal control according to local rules.

Adoption and first-month budget planner

This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.

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Your action plan, search links, call script, checklist, or budget guide will appear here.

Start with the Planner tab

Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.

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Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.