Musc Health Medical Center: MyChart, Doctors & Phone 2026

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2026 patient action guide

MUSC Health Medical Center: MyChart, Doctors & Phone 2026

Use this guide to quickly find MUSC Health University Medical Center phone numbers, MyChart login help, doctor search links, address, parking, medical records, billing, emergency guidance and map directions for the Charleston campus.

MUSC Health University Medical Center in Charleston is one of South Carolina’s most searched hospital campuses for MyChart access, doctor appointments, phone numbers, directions, emergency care, billing and medical records. This 2026 guide gives patients and families a practical one-page plan: where to call, how to use MUSC MyChart, how to find doctors, how to reach the hospital, what to check before an appointment, where to park and which official MUSC links to use for the final live action.

MyChart login Find a doctor 843-792-2300 171 Ashley Ave Open 24 hours
MUSC MyChart Login Find MUSC Doctors Call 843-792-2300
1
Need care now?For life-threatening emergency, call 911 first.
2
Need records?Use MyChart or official medical records page.
3
Need doctor?Search by specialty, condition, name or location.
4
Need directions?Check parking garage before driving downtown.

Emergency warning: use 911 for life-threatening symptoms

This page is a hospital navigation guide, not medical advice. If someone has chest pain, stroke symptoms, severe breathing trouble, major trauma, uncontrolled bleeding, poisoning, loss of consciousness, serious allergic reaction or any life-threatening condition, call 911 or go to the nearest emergency room.

MUSC Health University Medical Center is listed as open 24 hours, but appointment scheduling, clinics, billing, medical records and MyChart support have different workflows and hours.

Quick Answer: MUSC Health University Medical Center phone, address and main links

MUSC Health University Medical Center is located at 171 Ashley Ave, Charleston, SC 29425. The official location page lists the hospital as open Monday through Sunday, 24 hours, with phone number 843-792-2300. MUSC’s broader footer/contact information also lists 843-792-1414 for MUSC Health Connection and main health-system help.

Main hospital phone 843-792-2300
Health Connection 843-792-1414
MyChart support 843-792-3111
Emergency Call 911
Official Location Page Charleston Medical Center MyChart Help

MUSC Health MyChart: login, sign up and what it helps with

MUSC Health MyChart is the online patient portal for many common patient tasks. It can help you manage appointments, view medical records and test results, communicate with your provider, request prescription refills and access billing tools.

1

Already have MyChart?

Use the official MUSC MyChart login page. Keep your username, password, mobile device and any two-factor verification method ready. Avoid searching random “MUSC MyChart” ads or third-party login pages.

Open Official MyChart Login
2

Need a new account?

MUSC’s official MyChart instructions say users can go to the MyChart login page, choose the create-account option, use sign-up online if they do not have an activation code, complete the identity form and answer verification questions.

Read MyChart Setup Steps
3

Having trouble signing up?

MUSC lists 843-792-3111 as the MyChart support line, open Monday through Friday from 8:00 a.m. to 6:00 p.m. Eastern Time. Some identity verification can be immediate, while some users may need extra verification time.

Call MyChart Support
Privacy tip: Never share your MyChart password, verification code or medical details through a random website form. Use only MUSC’s official MyChart page or official MUSC phone support.

How to find MUSC doctors, specialists and appointments

People searching “MUSC doctors,” “MUSC Health doctor list,” “MUSC specialist near me” or “MUSC appointment phone number” usually need the provider directory, not the main hospital operator. Start with the official Find a Provider tool, then filter by specialty, condition, provider name, location or appointment availability.

Search by specialty Cardiology, neurology, surgery, oncology, orthopedics, primary care, women’s health, pediatrics and more.
Search by doctor name Helpful when your referral, insurance card or discharge papers mention a specific provider.
Check insurance first MUSC recommends checking provider coverage with your insurance carrier when needed.
Need Best action What to prepare
Primary care doctor Use Find a Provider and filter for primary care, family medicine, internal medicine or pediatrics. Insurance plan, preferred location, language preference, appointment availability and medical history basics.
Specialist Search by condition or specialty, then confirm if referral is required. Referral, previous tests, imaging, medication list, insurance authorization and symptoms timeline.
Hospital follow-up Check discharge papers and MyChart appointment section before calling. Discharge date, unit/clinic name, provider name and reason for follow-up.
Second opinion Use MUSC official second-opinion or specialty care links if available for your case. Diagnosis, imaging, pathology, lab results, records release and current treatment plan.
Find MUSC Providers Call 843-792-1414

What is MUSC Health University Medical Center?

MUSC Health University Medical Center is the downtown Charleston hub for MUSC Health. The official Charleston Medical Center page says University Medical Center includes four hospitals: Institute of Psychiatry, Children’s Hospital, Ashley River Tower and University Hospital, along with MUSC Hollings Cancer Center.

The same official page describes the center as home to South Carolina’s only solid organ transplant center, a Level I Trauma Center and one of only two National Telehealth Centers of Excellence. This means one simple search for “MUSC Medical Center” can lead to many different buildings, entrances, clinics and phone workflows.

Main campus address 171 Ashley Ave, Charleston, SC 29425. Confirm the exact building, garage and entrance before driving.
Open 24 hours The hospital location is listed as open 24 hours, but clinics, departments, records, billing and support lines may not be 24/7.
Multiple buildings Ashley River Tower, Rutledge Tower, University Hospital, children’s/women’s services and specialty clinics may use different entrances.
Emergency routing Emergency and trauma care should not be delayed by searching online. Call 911 for life-threatening symptoms.

Before you call MUSC: what to have ready

A short, prepared call gets a better answer. Use the main hospital operator for routing, but use MyChart, Find a Provider, billing and medical records pages when your question belongs there.

✓Patient full legal name and date of birth.
✓Reason for call: appointment, doctor, records, billing, medication refill, test result, directions or emergency.
✓Clinic name, department, provider name or specialty if known.
✓Insurance card, referral number or authorization information if scheduling care.
✓MyChart username or access issue if calling about the portal.
✓Appointment date, discharge date, bill number, account number or medical record request details if relevant.
✓List of current medications, allergies and major symptoms if speaking with clinical staff.

MUSC Health phone numbers and which one to use

Use the right phone number for the right task. Calling the main operator for everything can slow you down.

Task Phone or link Best use
Main hospital operator 843-792-2300 General hospital routing, main information, department connection.
MUSC Health Connection 843-792-1414 Finding care, asking where to start, choosing a provider or health-system connection.
MyChart support 843-792-3111 MyChart setup, login, access or identity-verification help.
Medical records, Charleston 843-792-3881 MUSC Health Charleston medical records and release-of-information questions.
Parking management 843-792-3665 Parking office questions, garage help, citation or campus parking questions.
Emergency 911 Life-threatening emergency, severe symptoms, trauma or immediate danger.

Medical records, test results, billing and price estimates

For many patients, MyChart is the fastest first stop for results and visit records. MUSC also has an official medical records page for online requests, MyChart patient portal access, manual authorization requests and provider/attorney routes.

Medical records Use MyChart for portal access or MUSC’s medical records page for eRequest/manual authorization routes. For MUSC Health Charleston, the records page lists phone 843-792-3881, fax 843-792-5460 and ROIauthrequest@MUSC.edu.
Billing and insurance Use MUSC’s official billing page for payment, insurance, financial and billing questions. Do not pay from unknown third-party links.
Price transparency Use MUSC’s official price transparency page for cost-estimate resources, but confirm insurance-specific responsibility with your insurer.
Results concern Test results can appear in MyChart before a follow-up call. For urgent symptoms, do not wait for a portal message.
Request Medical Records Billing & Insurance Price Transparency

Directions and parking at MUSC Health University Medical Center

The downtown Charleston medical district has multiple garages and buildings. MUSC’s parking page lists outpatient self-parking at $0.75 per half hour, up to $3 in Ashley-Rutledge, Jonathan Lucas or McClennan Banks garages when validated as described by MUSC. It also lists inpatient visitor parking at $0.75 per half hour with a maximum daily rate up to $6.

Destination Suggested garage from MUSC parking page Visitor tip
Adult or pediatric emergency rooms Jonathan Lucas Street Garage, 97 Jonathan Lucas Street Emergency parking and entrance details can change; follow posted hospital signs and staff instructions.
Medical University Hospital, Rutledge Tower, Storm Eye Institute Ashley-Rutledge Garage, 158 Ashley Avenue Ask clinic reception about validation when eligible.
Ashley River Tower / Shawn Jenkins Children’s Hospital / Pearl Tourville Women’s Pavilion McClellan Banks Garage, 21 McClellan Banks Drive Confirm building and entrance before arriving; downtown campus can be confusing for first-time visitors.
Dental clinic President Street Garage, 91 President Street Use exact appointment paperwork to choose the correct garage.
Official Parking Page Open Google Directions

MUSC Health University Medical Center map

Use this map for basic route planning to 171 Ashley Ave, Charleston, SC 29425. For your actual appointment, confirm the exact clinic building, entrance and garage from your MyChart appointment details, discharge paperwork or official MUSC instructions.

Map is for planning only. Always follow official MUSC directions, posted signs and staff instructions on campus.

MUSC MyChart and primary care video help

This video is useful for users who want a simple overview of MUSC primary care and MyChart-style patient access. Use the official MyChart and provider links above for the final live task.

Before your MUSC appointment: patient checklist

Use this quick checklist before leaving for MUSC Health University Medical Center or a nearby MUSC clinic.

✓Confirm appointment date, time, building, floor and clinic name in MyChart.
✓Check if you need to arrive early for registration, imaging, labs or paperwork.
✓Bring photo ID, insurance card, referral/authorization if needed and payment method.
✓Bring medication list, allergies, prior records, imaging CDs or outside test results if requested.
✓Confirm parking garage and route before entering downtown Charleston traffic.
✓Use MyChart for appointment details, messages and test results when available.
✓For mobility help, review MUSC parking/accessibility guidance or call the correct office before arriving.

Common MUSC problems and what to do

MyChart login does not work Use the official MyChart login page first. If username, password, passkey or identity verification fails, call MUSC MyChart support at 843-792-3111 during listed support hours.
You cannot find the right doctor Search the official provider directory by specialty, condition and location. If unsure, call MUSC Health Connection at 843-792-1414.
You need test results or records Check MyChart first. For formal records release, use MUSC’s medical records page and the right authorization route.
You have urgent symptoms Do not wait for a portal message or web reply. Call 911 or go to the nearest emergency room for life-threatening symptoms.
Parking garage is confusing Use appointment paperwork to identify the building, then check MUSC’s official parking page for the matching garage.
You got a bill you do not understand Use MUSC’s billing page and have account number, date of service, insurance card and patient details ready.

MUSC Health University Medical Center FAQs

What is the main phone number for MUSC Health University Medical Center?

The official location page lists 843-792-2300 for MUSC Health University Medical Center in Charleston. MUSC Health Connection is also listed as 843-792-1414 for broader care-navigation help.

Where is MUSC Health University Medical Center located?

The official address is 171 Ashley Ave, Charleston, SC 29425. Confirm your exact clinic building and parking garage before driving.

Is MUSC Health University Medical Center open 24 hours?

The official location listing shows Monday through Sunday, open 24 hours. Clinics, offices, billing, medical records and MyChart support may have separate hours.

How do I log in to MUSC MyChart?

Use the official MUSC MyChart login page at mychart.musc.edu. Avoid third-party login pages and never share your password or verification code on unofficial forms.

How do I create a MUSC MyChart account?

MUSC’s MyChart help page says users can go to the MyChart login page, choose the create-account option, use sign-up online if they do not have an activation code, fill out identity details and complete verification.

What is MUSC MyChart support phone number?

MUSC lists 843-792-3111 as the MyChart support line, with support Monday through Friday from 8:00 a.m. to 6:00 p.m. Eastern Time.

How do I find a doctor at MUSC?

Use MUSC’s official Find a Provider directory. Search by specialty, condition, provider name or location. For help choosing a provider, call MUSC Health Connection at 843-792-1414.

How do I request MUSC medical records?

Use MyChart for portal access or the official MUSC medical records page for online eRequest, manual authorization, provider request and other records workflows.

Where should I park at MUSC Health University Medical Center?

Parking depends on the building. MUSC’s parking page lists Jonathan Lucas Street Garage, Ashley-Rutledge Garage, President Street Garage and McClellan Banks Garage for different destinations.

Is this page the official MUSC Health website?

No. This is an independent guide. Use MUSC Health’s official website, MyChart and provider directory for final live actions, appointment details and medical decisions.

Final summary

For MUSC Health University Medical Center in Charleston, use 843-792-2300 for the main hospital operator, 843-792-1414 for MUSC Health Connection, and 843-792-3111 for MyChart support. Use MyChart for appointments, results, messaging, refills and billing tools; use Find a Provider for doctors; use the medical records page for formal records requests; and check official parking directions before driving to the downtown campus.

MyChart Login Find Doctors Back to Top
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