Pomona Inland Valley Animal Shelter & Control: Adoption 2026
Use this guide before visiting Inland Valley Humane Society & S.P.C.A. in Pomona, California. It covers adoption hours, address, phone number, animal-control routing, lost-and-found pets, low-cost clinic services, microchips, vaccinations, TNR help, after-hours emergency contact and official links.
Start with the official pets-in-care page before driving. IVHS says animal availability changes daily, animals may be on stray hold or medical hold, and adoptions are handled in person on a first-come, first-served basis.
Pomona Inland Valley Animal Shelter Quick Details
These are the details most people need first before visiting, adopting, reclaiming a missing pet, reporting an animal concern, booking clinic care or asking about community-cat help.
Address
500 Humane Way, Pomona, CA 91766.
Use the map section below for directions before you leave.
Main phone
909-623-9777.
Use this for adoption, shelter, licensing, clinic and animal-control routing questions.
Customer care
Monday–Saturday: 8:30 AM–5:30 PM.
Closed Sundays.
Adoption hours
Monday–Saturday: 9:00 AM–5:00 PM.
Adopters must check in by the posted cutoff to adopt that day.
What Inland Valley Humane Society & S.P.C.A. Helps With
This Pomona shelter is more than an adoption building. Visitors may need adoption help, lost-pet support, animal-control reporting, low-cost veterinary care, pet licensing, microchips, vaccinations, spay/neuter services or TNR guidance.
Pets in care
Use the official pets-in-care page to search current animals. Profiles may include animals that are not yet ready for adoption because of stray holds, medical holds or protective-custody status.
Humane and animal control
IVHS animal-control officers respond to animal-related issues including cruelty concerns, wildlife rescue, animal nuisance, inspections and deceased animal removal.
Low-cost care
The Alex and Elisabeth Lewyt Medical Center supports low-cost exams, vaccines, microchips, spay/neuter, basic sick care and other community services by appointment.
Pomona Inland Valley Animal Shelter Adoption Hours 2026
Adoption hours and customer-care hours are not exactly the same. Use the table below to avoid arriving at the wrong time for the wrong service.
How IVHS structures adoption visits
IVHS lists a 9 AM–11 AM Waitwhile queue system and a 1 PM–5 PM open-kennel period. Guests interested in same-day adoption must check in with staff by 5 PM.
| Service | Listed Time | Visitor Planning Tip |
|---|---|---|
| Customer care | Mon–Sat, 8:30 AM–5:30 PM | Use for general shelter questions, routing, licensing, lost/found and service questions. |
| Adoption hours | Mon–Sat, 9:00 AM–5:00 PM | Use for in-person adoption and foster-to-adopt visits. |
| Morning adoption queue | 9:00 AM–11:00 AM | Waitwhile queue; animals are brought out by the adoption team. |
| Open kennels | 1:00 PM–5:00 PM | Open-kennel viewing with volunteers/docents when available. |
| Sunday | Closed | Do not plan a normal public shelter visit unless an official event says otherwise. |
| After-hours emergency | 9:00 PM–7:30 AM | IVHS lists 909-594-9858 for after-hours emergency services. |
How Adoption Works at Inland Valley Humane Society
IVHS says pet adoption and foster-to-adopt are conducted in person. The safest plan is to search online first, then visit with flexible expectations because animals may be adopted, placed on hold, reclaimed or unavailable.
Search official pets first
Use the official Pets in Our Care page and click animal profiles for current details. Save animal names or IDs before you visit.
Bring valid government ID
IVHS says adopters must have a valid government-issued ID at the time of adoption.
Visit during the correct adoption window
Use the 9 AM–11 AM queue or 1 PM–5 PM open-kennel window. Check in early enough to complete the process.
Ask about hold status and readiness
Some animals may be on stray hold, medical hold, protective custody or temporary treatment. Ask whether the pet is actually ready for adoption.
Prepare safe transport
Bring a carrier for cats and small pets, and a secure leash/harness or vehicle plan for dogs.
Why a Pet May Show Online But Not Be Available
IVHS explains that not every listed animal is currently available for adoption. This is one of the most important things visitors should understand before driving to Pomona.
Stray hold
Animals entering the shelter may be placed under a temporary stray hold so owners have time to reclaim them.
Medical hold
Some pets may be receiving treatment and waiting for veterinary clearance before adoption.
Protective custody
Animals connected to investigations may be housed at the shelter but not listed or available for adoption.
Pomona Animal Control and Humane Services
IVHS provides humane and animal-control services for listed communities and says officers rescue wild and domestic animals in distress, transport animals for treatment and sheltering when needed, and handle several types of animal-related complaints.
Animal welfare concerns
Use the official humane and animal-control page for concerns about animal welfare, cruelty, deceased animals or barking/nuisance issues.
After-hours help
IVHS lists after-hours emergency services at 909-594-9858 for 9 PM to 7:30 AM.
Immediate danger
For active danger to people, serious bite situations or urgent public-safety threats, use emergency services first.
Lost and Found Pets at Inland Valley Humane Society
If your pet is missing near Pomona or another served community, move quickly. Pets may be listed with broad breed, color or age descriptions, so search repeatedly and visit in person when possible.
If your pet is missing
- Check the official lost-and-found page and pets-in-care listings.
- Visit the shelter in person during public hours.
- Bring photos, microchip details, vet records and proof of ownership.
- Update your microchip contact information immediately.
- Check nearby shelters because pets can cross city boundaries.
If you found a pet
- Keep yourself safe and avoid handling an aggressive or injured animal.
- Check for a tag and ask nearby neighbors before transporting the pet.
- Call IVHS or the correct city agency for intake guidance.
- Ask about microchip scanning.
- Do not permanently rehome a found pet without following official steps.
Low-Cost Veterinary Care, Vaccines and Microchips
IVHS opened the Alex and Elisabeth Lewyt Medical Center to support community pet health. Clinic availability, eligibility, appointment timing and payment rules can change, so always confirm directly before booking.
Basic exams and sick care
The clinic page lists low-cost exams, basic sick care, quality-of-life exams and other non-emergency services.
Vaccines and microchips
Vaccination appointments and microchip services are listed as part of the low-cost veterinary care program.
Spay and neuter
IVHS lists spay/neuter surgeries and special programs such as The Big Meow, Chihuahua Challenge and other breed-focused support programs.
TNR and Community Cats Near Pomona
IVHS lists a Trap-Neuter-Return program and community-cat resources. Before trapping cats, confirm current appointment rules, location, costs, trap availability and post-surgery recovery instructions.
Trap-Neuter-Return
Use the official TNR page before trapping community cats so you understand eligibility and scheduling.
The Big Meow
IVHS lists The Big Meow as a cat overpopulation program with spay/neuter, vaccines and flea treatment details.
Owned vs community cat
Do not assume every outdoor cat is unowned. Check for signs of ownership and follow local guidance before trapping.
What to Bring Before You Visit IVHS Pomona
A smoother visit starts before you leave home. Bring practical items that help staff verify your situation and help you transport a pet safely if adoption or reclaim happens.
Photo ID
Bring a valid government-issued ID for adoption paperwork, reclaim questions or service verification.
Pet records
For lost-pet reclaim, bring photos, microchip number, vet records, license records and proof of ownership.
Payment method
Bring a valid payment method for adoption, licensing, clinic services or other applicable fees.
Carrier
Bring a secure carrier for cats or small animals if adoption or reclaim is possible.
Leash setup
Bring a safe leash, collar, harness or crate plan for dog transport.
Housing approval
If you rent, confirm landlord, HOA, breed, weight and number-of-pets rules before adopting.
Pomona Inland Valley Humane Society Map, Directions & Arrival Tips
Use the map for directions to 500 Humane Way in Pomona. Before driving, check official hours, current pet listings, adoption queue timing and whether your visit requires an appointment.
Arrive early
Adoption visits take time. Early arrival gives you more time to meet pets and ask staff questions.
Save pet IDs
Screenshot or write down animal names and IDs from the official pets-in-care page.
Have backup choices
Because IVHS does not place adoption holds, keep an open mind and ask staff about similar pets.
Choose Your Best Route Before You Call
Use this section to avoid the wrong trip. Adoption, lost-pet reclaim, found-pet reporting and animal-control concerns are different workflows.
I want to adopt
Search Pets in Our Care, visit during adoption hours, bring ID, prepare safe transport and arrive early enough to complete same-day steps.
I lost my pet
Search listings, visit in person, bring proof of ownership, update the microchip and keep checking nearby shelters.
I found an animal
Keep yourself safe, check for ID, call for proper intake guidance and ask whether IVHS handles the exact location where the pet was found.
I need animal control
Use IVHS humane and animal-control reporting pages for barking, deceased animals, cruelty concerns and animal-related issues in served areas.
Official Pomona Inland Valley Shelter Links
Use official pages for final decisions. This guide is independent and should not replace current IVHS instructions.
Pomona Inland Valley Animal Shelter FAQ
Where is Inland Valley Humane Society located?
Inland Valley Humane Society & S.P.C.A. is located at 500 Humane Way, Pomona, CA 91766.
What is the phone number for Inland Valley Humane Society?
The main phone number is 909-623-9777.
What are IVHS customer care hours?
Customer care hours are listed Monday through Saturday from 8:30 AM to 5:30 PM, closed Sundays.
What are IVHS adoption hours?
Adoption hours are listed Monday through Saturday from 9:00 AM to 5:00 PM, closed Sundays.
Does IVHS place animals on adoption holds?
IVHS says it does not place animals on adoption holds, including puppies, kittens or small animals. Adoptions are first come, first served.
Why might an animal online not be available?
An animal may be on stray hold, protective-custody hold, medical hold, foster status, recently adopted or otherwise unavailable. Confirm before driving for one specific pet.
Does IVHS provide animal control services?
Yes. IVHS provides humane and animal-control services for listed communities, including animal rescue, cruelty investigations, barking/nuisance issues, deceased animal removal and related services.
What is the after-hours emergency number for IVHS?
IVHS lists after-hours emergency services at 909-594-9858 for 9:00 PM to 7:30 AM.
Does IVHS offer low-cost veterinary services?
Yes. IVHS lists low-cost exams, vaccinations, microchips, spay/neuter services, basic sick care and other community clinic services by appointment.
What should I bring when adopting from IVHS?
Bring a valid government-issued ID, payment method, safe transport supplies, housing approval if you rent and questions about the pet’s medical, behavior and first-week needs.
Final Take: Check IVHS Details Before You Drive
Pomona Inland Valley Animal Shelter usually refers to Inland Valley Humane Society & S.P.C.A. at 500 Humane Way in Pomona. It is a key resource for adoption, animal-control reporting, lost-and-found pets, low-cost veterinary services, community cats, microchips, vaccinations and spay/neuter support.
The smartest visitor plan is simple: call 909-623-9777 when needed, search official pets in care before driving, arrive early during adoption hours, bring valid ID and safe transport, and confirm whether your service need is adoption, lost-pet reclaim, found-pet reporting, clinic care or animal control.
Animal-Shelter.org is an independent informational guide and is not affiliated with Inland Valley Humane Society & S.P.C.A., any city animal control department, LA County, San Bernardino County, Shelterluv, PetSmart, Petco or any official shelter portal. Always verify current details with official sources before visiting.
Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper
Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.
Build a USA-wide shelter action plan
Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.
Lost pet recovery checklist
Check the steps you have completed. This helps you stay organized during the first urgent hours and days.
Found pet safety decision helper
Use this when you find a stray or loose pet and need a safe next step.
Adoption readiness checker
This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.
Pet reclaim document checklist
If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.
Owner surrender preparation helper
Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.
Animal control contact decision helper
Choose the situation and get a general USA-wide contact path. Local rules may differ.
Adoption and first-month budget planner
This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.
Your generated shelter plan
Your action plan, search links, call script, checklist, or budget guide will appear here.
Start with the Planner tab
Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.
Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.