San Antonio Animal Shelter: ACS Adoption Hours & Pets 2026

2026 San Antonio shelter action guide

San Antonio Animal Shelter: ACS Adoption Hours, Lost Pets, Fees & Animal Control 2026

San Antonio Animal Shelter searches usually mean City of San Antonio Animal Care Services at the 151 Main Campus. This guide helps you check adoptable pets, adoption hours, lost and found steps, reclaim fees, owner surrender rules, 311 animal-control reports, foster help and the right phone number before you visit.

If you are searching for San Antonio animal shelter, ACS San Antonio, Animal Care Services, adoptable dogs, adoptable cats, lost pets, found pets, animal control, owner surrender, urgent pets, 311 animal reports, or the shelter at 4710 State Hwy 151, this 2026 guide gives you the practical details in one place. You can use it to plan a walk-in adoption, search the official pet database, understand city shelter hours, prepare reclaim proof, report animal incidents, avoid same-day surrender mistakes, check impoundment fees, compare nearby Texas shelter guides and know when to call 3-1-1, 210-207-6000, or 210-207-4738.

4710 State Hwy 151 210-207-4738 311 / 210-207-6000 Walk-in adoptions No same-day surrender
1
Search pets firstUse official ACS Pet Search before driving.
2
Walk-ins acceptedAdoptions do not require appointments.
3
Report issues via 311Animal-related service requests go through 311.
4
Book surrender firstACS does not accept same-day surrender requests.
City shelter reality check: San Antonio ACS is a municipal shelter and animal-control agency, not just an adoption showroom. Pet availability, adoption promotions, rescue/foster placement, capacity notices, surrender appointments and service request priorities can change quickly. Use this guide to prepare, then use the official ACS links for the final live action.

San Antonio Animal Shelter quick answer

Official name: City of San Antonio Animal Care Services. Main campus: 4710 State Hwy 151, San Antonio, TX 78227. General information: 210-207-4738. Report an animal problem: 3-1-1 or 210-207-6000. Adoption hours: Monday through Friday 11 a.m.–7 p.m.; Saturday and Sunday 11 a.m.–5 p.m.

Walk-in adoptions are accepted with no appointment needed. The best first step is to search official ACS pet listings, save the animal ID, then visit during open hours with ID, transport supplies and backup pet choices.

Adoption Walk-ins accepted; search pets first.
Lost pet Visit quickly; you identify your pet best.
Animal control Report through 311 or 210-207-6000.
Surrender Appointment required; no same-day requests.

San Antonio ACS adoption hours and best visit timing

ACS lists weekday hours from 11 a.m. to 7 p.m. and weekend hours from 11 a.m. to 5 p.m. Walk-ins are accepted for adoption, but you should not arrive close to closing if you hope to meet pets, ask questions, complete paperwork and arrange safe transport.

DayListed shelter hoursBest visitor move
Monday11 a.m.–7 p.m.Good weekday option; search pets online before visiting.
Tuesday11 a.m.–7 p.m.Call if your visit depends on one specific animal.
Wednesday11 a.m.–7 p.m.Arrive early enough for paperwork and transport planning.
Thursday11 a.m.–7 p.m.Useful for adoption, reclaim questions and lost-pet shelter checks.
Friday11 a.m.–7 p.m.Expect busier adoption interest before weekends and promotions.
Saturday11 a.m.–5 p.m.Shorter weekend window; choose backup pets before leaving home.
Sunday11 a.m.–5 p.m.Check pet listings and holiday notices before driving.

How to adopt from San Antonio Animal Care Services

ACS adoption is straightforward if you prepare first. Use the pet search, save animal IDs, check if a pet is at the ACS campus or in foster care, and remember that online status can change quickly.

1

Search the official ACS Pet Search

Filter by dog, cat, other pet, age, gender, size, campus, foster care, special needs, good with dogs, good with cats or good with kids if those filters are available. Save the animal ID, photo and notes.

2

Pick several backup pets

A pet may be adopted, reclaimed, transferred to rescue, moved to foster, placed in medical review or become unavailable before you arrive. Keep two or three backup choices.

3

Visit during adoption hours

ACS lists walk-in adoption with no appointment needed. Bring valid ID, payment method, transport supplies and enough time for questions.

4

Ask before you sign

Ask about spay/neuter status, vaccines, microchip, behavior notes, foster notes, medical holds, urgent placement status, first-week decompression and whether the pet can go home the same day.

5

Prepare for Texas spay/neuter rules

The City adoption process notes that pets leaving the shelter must be spayed or neutered unless a veterinarian directs otherwise for legitimate health reasons. Ask whether that is complete or scheduled.

San Antonio ACS fees: adoption, reclaim and surrender planning

Adoption promotions can change, so check the live pet search or official ACS adoption page before assuming a final adoption cost. For reclaim and surrender, the official fee schedule gives planning amounts you should verify before payment.

Fee typeOfficial listed amountWhat it means
Return-to-owner impoundment, 1st occurrence$50*Owner is responsible for impoundment fee, daily boarding, vaccinations and microchip when applicable.
Return-to-owner impoundment, 2nd occurrence$100*Repeat impounds can cost more. Bring proof quickly to reduce boarding time.
Return-to-owner impoundment, 3rd occurrence$150*Ask ACS for the exact total before traveling.
Return-to-owner impoundment, 4th occurrence$200*Higher repeat fee; additional rules may apply.
Regular boarding$10/dayCosts can increase each day your pet remains impounded.
Owner surrender$25 per pet or litterCity of San Antonio residents only; appointment required and same-day requests are not accepted.
MicrochipFree for City of San Antonio residentsLifetime registration is listed for city residents; verify current eligibility.

*The official fee schedule notes owners may also be responsible for daily boarding, vaccinations and microchip where applicable.

What to bring before visiting ACS

Whether you are adopting, reclaiming or surrendering, preparation saves time and reduces confusion.

Valid photo ID and current contact information.
Animal ID, pet name, screenshot and backup pet choices from ACS Pet Search.
Payment method for adoption, reclaim, boarding, surrender or applicable fees.
Carrier for cats; leash, collar, harness, crate or safe vehicle plan for dogs.
Proof of ownership for reclaim: photos, microchip details, vet records, rabies records or license information.
Landlord, apartment or family approval if adopting into a restricted home.
Questions about medical care, vaccines, spay/neuter, behavior, foster notes and first-week care.
For surrender appointments: completed form, ID, clear pet photo, leash for dogs, carrier for cats and a comfort item if possible.

Lost and found pets in San Antonio

If your pet is missing, act fast. Search the ACS pet database, visit the shelter if you think a listing may match your pet, update microchip contact details and keep checking because new animals enter the system frequently.

If your pet is lost Search ACS Pet Search, visit 4710 State Hwy 151 if you see a possible match, bring proof, update microchip info, post clear photos and check local lost-pet groups daily.
If you found a pet Scan for a microchip at a vet, shelter or clinic if safe. Check Lost Dogs of Texas and local pages, then contact 311 if you cannot safely keep the pet or need ACS pickup guidance.

Reclaim proof checklist

Clear photos showing your pet and unique markings.
Vet records, rabies certificate, vaccine history or prescriptions.
Microchip number and registration account access.
Pet license, adoption paperwork or other ownership records.
Valid photo ID and payment method for possible reclaim/boarding fees.

San Antonio animal control: when to call 311, ACS or emergency help

ACS handles animal-related call-for-service requests inside City of San Antonio limits through 311. Calls are prioritized, especially for injured animals, cruelty, aggressive animals, bites and neglect during extreme weather.

Call ACS general info for Adoption, pet search questions, shelter hours, lost/found guidance, foster, volunteer and general shelter planning.
Call 311 / 210-207-6000 for Animal-related service requests inside city limits, dangerous/aggressive animal reports, loose animals, cruelty concerns and city service routing.
Call emergency services for Immediate danger, active attack, severe injury, emergency medical need or urgent public-safety risk.

When reporting, write down the exact location, animal description, owner details if known, time, direction of travel, injury level and whether people are in immediate danger.

Owner surrender at San Antonio ACS

ACS says owner surrender requires an appointment and same-day requests are not accepted. The surrender page also warns that shelter capacity is low and encourages owners to exhaust other rehoming options first.

Appointment required Book first. Do not arrive with an owned pet expecting same-day intake.
City residents only ACS says it accepts pets from City of San Antonio residents. Bexar County residents are directed to Bexar County Animal Control.
Try alternatives first Ask friends/family, use safe rehoming tools, seek behavior help and explore support before surrender.

Surrender appointment checklist

Verify City of San Antonio residency first.
Book an appointment; do not expect same-day surrender.
Bring completed owner surrender form if requested.
Bring valid license or ID.
Bring a clear pet photo with minimal background distractions.
Canines must be on a leash; felines must be in a carrier or secured ventilated container.
Bring a blanket or toy if possible to ease the transition.

Foster, rescue, volunteer and urgent pets

If you cannot adopt, San Antonio ACS still has practical ways to help. Fostering can open kennel space, volunteering can support daily care, and rescue placement can help urgent animals that need transfer.

Foster Best for people who can temporarily house a dog, cat, kitten or medical/urgent pet.
Volunteer Good for hands-on help, outreach, events, enrichment and shelter support.
Rescue partners Useful for urgent pets, placement reports and animals needing more specialized support.

San Antonio ACS visit planner

Use this helper before calling or driving. It does not search the live ACS database; it gives you the right next-step plan based on your situation.

Choose your situation and click Create My Plan.

Common San Antonio ACS mistakes to avoid

Only checking social media Use official ACS Pet Search for the live shelter system.
Arriving for same-day surrender ACS says surrender requires appointment and same-day requests are not accepted.
Calling the wrong number Use 311 or 210-207-6000 for animal service requests; use 210-207-4738 for general shelter info.
Waiting on a lost pet Visit quickly if a listing may match. Boarding and reclaim fees can grow by day.
Assuming fees never change Adoption promotions and city fees can change; verify before paying.
Not planning transport Bring carrier, leash, crate or vehicle plan before adoption or reclaim.

Map to San Antonio Animal Care Services

Use this map for route planning to 4710 State Hwy 151, San Antonio, TX 78227. Check the official ACS pages before driving if you are visiting for a specific pet, surrender appointment, lost-pet reclaim, animal-control report or event promotion.

Map is for visitor planning only. Confirm current hours, pet availability, fees, forms and service rules on the official City of San Antonio ACS website.

Call scripts for faster help

Adoption call “Hi, I’m interested in animal ID/name [details] from ACS Pet Search. Can you confirm whether the pet is still available, where the pet is located, and what I should bring today?”
Lost pet call “Hi, my [dog/cat] went missing near [location]. I have photos, microchip details and vet records. Can you help me check if a matching pet is at ACS?”
Found pet / 311 call “Hi, I found a [dog/cat] near [address]. The animal is [safe/injured/aggressive]. I need the correct ACS pickup or reporting route.”
Surrender call “Hi, I’m a City of San Antonio resident and may need to surrender a pet. Can you explain appointment availability, alternatives and required paperwork?”

San Antonio Animal Shelter FAQs

What is San Antonio Animal Shelter officially called?

The official city shelter and animal-control department is City of San Antonio Animal Care Services, often shortened to ACS.

Where is San Antonio Animal Care Services located?

ACS is located at 4710 State Hwy 151, San Antonio, TX 78227.

What is the San Antonio ACS phone number?

General information is 210-207-4738. Animal-related service requests inside City limits can be made through 3-1-1 or 210-207-6000.

What are San Antonio ACS adoption hours?

ACS lists Monday through Friday from 11 a.m. to 7 p.m. and Saturday through Sunday from 11 a.m. to 5 p.m.

Do I need an appointment to adopt from San Antonio ACS?

No. The official adoption process page says walk-ins are accepted and no appointment is needed for adoption.

Where can I see adoptable pets?

Use the official ACS Pet Search database to browse available pets, foster pets, urgent pets and animals in the shelter system.

What should I do if my pet is missing?

Search ACS Pet Search, visit the shelter quickly if a listing may match, bring proof of ownership, update microchip contact details and keep checking often.

How do I report an animal problem in San Antonio?

Call 3-1-1 or 210-207-6000, report online or use the 311 mobile app for animal-related service requests inside City limits.

Can I surrender a pet the same day?

No. The official owner surrender page says you must book an appointment first and same-day requests are not accepted.

Is Animal-Shelter.org the official San Antonio ACS website?

No. Animal-Shelter.org is an independent guide. Use City of San Antonio ACS official pages for live listings, fees, hours, forms and service rules.

Final takeaway

San Antonio Animal Shelter searches usually point to City of San Antonio Animal Care Services at 4710 State Hwy 151. For adoption, search ACS Pet Search first, visit during listed hours, and bring ID plus safe transport supplies. For animal-control reports, use 311 or 210-207-6000. For lost pets, act fast and visit if you see a possible match. For surrender, book an appointment first because same-day requests are not accepted.

USA-wide shelter helper • adoption, lost pets, found pets, surrender and animal control

Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper

Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.

Lost Pet PlanSearch, microchip, shelter checks, flyers
Found Pet HelpSafety, scanning, reporting, holding
Adoption PlannerReadiness, questions, supplies, budget
Visit ChecklistDocuments, call script, official links

Build a USA-wide shelter action plan

Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.

Important: Shelter rules vary by city, county, agency, and animal type. Always confirm hours, intake rules, fees, appointment requirements, and proof-of-ownership rules with the official shelter or animal control agency before visiting.

Lost pet recovery checklist

Check the steps you have completed. This helps you stay organized during the first urgent hours and days.

0% completed

Found pet safety decision helper

Use this when you find a stray or loose pet and need a safe next step.

Safety first: Do not approach an aggressive, injured, trapped, or traffic-endangered animal if doing so could put you or others at risk. Contact animal control, emergency services, or a qualified professional when needed.

Adoption readiness checker

This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.

0% readiness signals checked

Pet reclaim document checklist

If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.

Owner surrender preparation helper

Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.

Helpful reminder: Ask the shelter about pet food pantries, low-cost vet care, behavior support, temporary foster options, and safe rehoming resources before making a final decision.

Animal control contact decision helper

Choose the situation and get a general USA-wide contact path. Local rules may differ.

Emergency warning: If there is immediate danger to a person, a serious bite, traffic hazard, or active attack, contact local emergency services or animal control according to local rules.

Adoption and first-month budget planner

This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.

Your generated shelter plan

Your action plan, search links, call script, checklist, or budget guide will appear here.

Start with the Planner tab

Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.

USA-wide Shelter user intent Official-source focused

Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.