Quick Details for San Bernardino Animal Shelter & Control
If you are trying to adopt a pet, reclaim a lost animal, report an animal concern, or check current shelter listings, start with the official City of San Bernardino Animal Services pages. The shelter is located at 333 Chandler Place in San Bernardino, California, and the public adoption window is currently listed as Tuesday through Sunday from 11:00 AM to 4:00 PM.
City of San Bernardino Animal Services
333 Chandler Place, San Bernardino, CA 92408
909-998-4000
Tuesday through Sunday, 11:00 AM to 4:00 PM
Meet and greets end at 3:30 PM
Mondays and major holidays
What San Bernardino Animal Shelter & Control Handles
San Bernardino Animal Services is the local municipal animal shelter and animal control resource for the City of San Bernardino. The shelter side helps with pet adoptions, lost and found animals, reclaim questions, foster opportunities, shelter viewing, and public pet resources. The animal control side focuses on community safety concerns such as animal bites, loose animals, nuisance complaints, and other city-level animal service needs.
For most residents, the biggest reason to visit the shelter is adoption or lost pet recovery. For urgent safety problems or animal control reports, use the city’s official animal control guidance instead of relying on third-party posts or social media comments.
Visit during adoption hours, bring valid ID, and be ready to complete paperwork the same day if you find the right pet.
Search official shelter listings often and act quickly because stray hold periods are limited by California shelter rules.
Use official city channels for bites, dangerous animals, roaming dogs, cruelty concerns, or other public safety matters.
San Bernardino Animal Shelter Adoption Hours 2026
The current official adoption window is Tuesday through Sunday from 11:00 AM to 4:00 PM. Meet and greets end at 3:30 PM so staff have enough time to complete adoptions before closing. If you are serious about adopting, arrive earlier rather than close to the cutoff time.
Adoptions are handled on a first-come, first-served basis. That means an animal you saw online may be adopted, transferred, reclaimed, or otherwise unavailable by the time you arrive. Before making a long trip, check the official listing and call the shelter if you need confirmation.
| Visitor Need | Best Time / Action | Why It Matters |
|---|---|---|
| Adopting a dog or cat | Arrive between 11:00 AM and early afternoon | You will have more time to view pets, ask questions, and finish adoption paperwork. |
| Meet and greet | Before 3:30 PM | The city lists 3:30 PM as the meet-and-greet cutoff. |
| Lost pet search | Check online first, then visit/call quickly | Photos and descriptions can change, and fast action improves reclaim chances. |
| Animal control concern | Use official city contact options | Animal control reports should go through the city, especially when safety is involved. |
San Bernardino Animal Shelter Adoption Fees
The City of San Bernardino adoption page lists separate adoption fees for dogs, puppies, cats, and kittens. Fees help support shelter care and include major veterinary basics that would usually cost much more if paid separately.
| Adoption Type | Listed Fee | Included Care / Notes |
|---|---|---|
| Dog or puppy adoption | $75 | Includes spay/neuter surgery, age-appropriate vaccines, microchip, dewormer, and flea/tick treatment. |
| Cat or kitten adoption | $55 | Includes core shelter veterinary care such as spay/neuter, microchip, vaccines, dewormer, and flea/tick treatment. |
| Animals in care 60+ days | $0 adoption fee | The city lists fee reductions for pets that have been waiting longer, while the same adoption process still applies. |
| Limited pre-surgery release cases | $42 refundable deposit | The city notes this may apply in limited cases when a pet goes home before spay/neuter surgery is completed. |
Fees and promotions can change, especially during adoption events or shelter capacity campaigns. Always verify the current adoption cost on the official City of San Bernardino adoption page before visiting.
How to Adopt a Pet from San Bernardino Animal Shelter
Adopting from the City of San Bernardino Animal Services is straightforward, but preparation makes the visit easier. You should check available pets online first, choose a few possible matches, then visit during adoption hours with a valid ID.
- View available pets online: Use the official City of San Bernardino adoption listings or 24PetConnect shelter listings.
- Visit during adoption hours: Current adoption hours are Tuesday through Sunday, 11:00 AM to 4:00 PM.
- Arrive before the meet-and-greet cutoff: Meet and greets end at 3:30 PM.
- Bring valid ID: The city asks visitors to bring identification and be ready to complete adoption paperwork the same day.
- Ask practical questions: Ask about age, medical notes, behavior, spay/neuter timing, vaccine status, and whether the pet is ready to go home.
- Prepare your home: Have food, safe transport, a leash or carrier, and a calm space ready before bringing the animal home.
If you are comparing California shelters before adopting, you may also find the LA Animal Shelter guide helpful for understanding how large Southern California shelter systems handle adoptions, hours, and public shelter visits. For another regional comparison, the Orange County Animal Shelter guide can help you compare adoption planning, visitor expectations, and shelter contact points.
Lost Pets and Reclaim Help in San Bernardino
If your dog or cat is missing in San Bernardino, do not wait. The city’s lost pet guidance tells residents to check official listings and act quickly. Shelter photos can update throughout the day, and animals may look different in shelter lighting than they do at home.
Bring proof of ownership if you visit to reclaim a pet. Helpful documents may include clear photos, veterinary records, microchip information, city license details, adoption records, or other information that connects you to the animal.
- Search the official shelter listing frequently.
- Check by species, color, size, sex, and intake timing.
- Visit in person if you believe your pet may be at the shelter.
- Bring ownership proof and a valid ID.
- Ask about reclaim fees, licensing, vaccination, or microchip requirements before pickup.
Animal Control and Community Safety Services
San Bernardino Animal Control is separate from a simple adoption visit. If you are reporting a loose dog, animal bite, aggressive animal, suspected cruelty, or another community safety issue, use the official Animal Control & Community Safety page or contact the city directly. These situations often require proper documentation and city response rather than a general shelter walk-in question.
For emergencies involving immediate danger, follow local emergency guidance. For non-emergency animal service questions, the city’s Animal Services office and online pages are the safest starting point.
909-998-4000
Animal bites, animal control, licensing, lost pets, adoptions, fostering, and shelter location.
Old screenshots, unofficial fee posts, outdated hours, or third-party listings without checking the city source.
What to Bring Before Visiting the Shelter
A little preparation can prevent wasted trips. The shelter is a working municipal facility, so bring what you need and give yourself enough time to complete the process before closing.
- Valid government-issued photo ID.
- Phone with screenshots or links to the pets you want to ask about.
- Payment method for adoption fees, reclaim fees, license fees, or deposits if applicable.
- Leash and collar for a dog adoption if instructed by staff.
- Carrier for a cat or small animal adoption.
- Proof of ownership if reclaiming a lost pet.
- Rental or landlord approval if your housing has pet limits.
- Household discussion completed before you arrive, especially if children or other pets are involved.
Official San Bernardino Animal Services Links
Use these official resources for current information. Shelter details can change because of capacity, staffing, holidays, adoption campaigns, and public safety needs.
| Official Resource | Use It For |
|---|---|
| City of San Bernardino Animal Services | General shelter, adoption, animal services, and public information. |
| Adopt a Pet | Adoption steps, adoption hours, adoption fees, and what is included. |
| Lost and Found Pets | Lost pet search, reclaim steps, and official shelter listing guidance. |
| Animal Control & Community Safety | Animal control concerns, public safety issues, and city animal service contact details. |
| 24PetConnect San Bernardino Shelter Listings | View shelter pets, including adoptable and lost/found animals listed through the shelter system. |
Common Mistakes to Avoid
- Arriving after 3:30 PM for a meet and greet: Meet and greets end before the full adoption window closes.
- Assuming a pet is still available: Shelter listings can change quickly.
- Forgetting ID: Valid ID is important for adoption or reclaim paperwork.
- Using outdated hours: Always verify current hours on the city website before visiting.
- Skipping proof for lost pets: Bring photos, microchip details, license records, or vet records.
- Calling animal control for simple adoption questions: Use adoption resources for adoption questions and animal control channels for safety concerns.
Source Verification Note
This page is an independent informational guide and is not the official City of San Bernardino website. Facts such as hours, fees, phone numbers, adoption rules, reclaim steps, and available animals can change. Official City of San Bernardino Animal Services pages should be checked before visiting, adopting, reclaiming a pet, or reporting an animal control issue.
For adoption visits, the best approach is to choose several possible pets online, arrive early in the adoption window, and leave time for questions and paperwork.
Check the official shelter listing more than once. New photos may appear throughout the day, and a pet’s shelter photo may not look exactly like its home photo.
Frequently Asked Questions
San Bernardino Animal Shelter is located at 333 Chandler Place, San Bernardino, CA 92408.
The main phone number listed for City of San Bernardino Animal Services is 909-998-4000.
The current official adoption hours are Tuesday through Sunday from 11:00 AM to 4:00 PM. Meet and greets end at 3:30 PM.
The City of San Bernardino adoption page lists the dog and puppy adoption fee as $75. Pets that have been in care longer may qualify for a reduced or waived adoption fee.
The City of San Bernardino adoption page lists the cat and kitten adoption fee as $55.
The adoption fee includes spay or neuter surgery, age-appropriate vaccines, microchip, dewormer, and flea and tick treatment according to the city’s adoption information.
Yes. The city says adoptions are completed on a first-come, first-served basis, so availability can change quickly.
Start with the official lost and found pet guidance from the City of San Bernardino and check the shelter’s 24PetConnect listings frequently.
Final Takeaway
San Bernardino Animal Shelter & Control is the main city resource for local animal adoptions, lost pet recovery, and animal control support. The most important details are the 333 Chandler Place address, the 909-998-4000 phone number, adoption hours from Tuesday through Sunday from 11:00 AM to 4:00 PM, and the 3:30 PM meet-and-greet cutoff. Before visiting, always check the official City of San Bernardino Animal Services pages so you have the newest hours, fees, and pet availability.
Map to San Bernardino Animal Shelter
Use the map button below for directions to 333 Chandler Place, San Bernardino, CA 92408. Check official hours before leaving because holiday schedules and shelter operations may change.
Open Map & DirectionsAnimal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper
Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.
Build a USA-wide shelter action plan
Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.
Lost pet recovery checklist
Check the steps you have completed. This helps you stay organized during the first urgent hours and days.
Found pet safety decision helper
Use this when you find a stray or loose pet and need a safe next step.
Adoption readiness checker
This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.
Pet reclaim document checklist
If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.
Owner surrender preparation helper
Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.
Animal control contact decision helper
Choose the situation and get a general USA-wide contact path. Local rules may differ.
Adoption and first-month budget planner
This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.
Your generated shelter plan
Your action plan, search links, call script, checklist, or budget guide will appear here.
Start with the Planner tab
Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.
Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.