San Bernardino City Animal Shelter Guide: Adoption, Lost Pets, Animal Control, Fees, Video & Map
Use this guide for City of San Bernardino Animal Services when you need adoption hours, phone number, address, adoption fees, lost-and-found pet steps, animal control reporting, licensing, bite reporting, a map, and a helpful video before visiting.
Main phone 909-998-4000
Adoption hours shown Tuesday–Sunday, 11 AM–4 PM
Quick Answer: What is the San Bernardino City Animal Shelter?
San Bernardino City Animal Shelter is the City of San Bernardino Animal Services shelter at 333 Chandler Place, San Bernardino, CA 92408. The city lists adoption hours as Tuesday through Sunday, 11 AM to 4 PM, with meet-and-greets ending at 3:30 PM. Call 909-998-4000 before visiting if you need a specific pet, lost-pet help, animal control routing, or bite reporting.
Choose what you need today
Most visitors come to this page for one task. Use the quick action grid below to jump directly to the right section.
Verified San Bernardino City Animal Shelter facts
Video Guide: City of San Bernardino Animal Shelter overview
This video is included because many users want to see the shelter context before visiting, adopting, donating, or asking for help. The official city pages remain the final source for current fees, hours, animal availability, and animal control instructions.
San Bernardino City Animal Shelter adoption process
The City of San Bernardino lists adoptions as first-come, first-served. That means you should check available pets early, arrive during adoption hours, and be prepared with ID, transport supplies, and realistic questions. Available animals can change quickly, especially during adoption events or crowded shelter periods.
Use the City of San Bernardino Adopt a Pet page to view current adoption information and links to available animals.
Adoption and kennel walk-through hours are shown as Tuesday through Sunday, 11 AM to 4 PM. Meet-and-greets end at 3:30 PM, so arriving late may limit what you can do.
Know whether you want a dog, puppy, cat, kitten, or another available animal. Bring all household decision-makers when possible.
Ask staff what is known about the animal’s age, medical care, energy level, handling, previous notes, and whether any restrictions apply.
The city states spay or neuter is included with every adoption and is usually completed before the pet goes home. In limited cases, a refundable deposit may apply if surgery is completed later.
Confirm accepted payment methods and transport requirements. Bring a secure carrier for cats and a safe leash setup for dogs.
San Bernardino City Animal Shelter adoption fees
The official city adoption page lists simple adoption fees and explains that included care can be worth much more than the fee itself. Confirm current specials or reductions before visiting because adoption promotions may change.
| Pet type | Official fee shown | What the adopter should confirm |
|---|---|---|
| Dog or puppy | $75 | Ask about spay/neuter status, vaccines, microchip, dewormer, flea/tick treatment, and any behavior notes. |
| Cat or kitten | $55 | Ask whether the cat is ready to go home now, whether a carrier is required, and what medical records are provided. |
| Long-stay dogs | May be reduced; 60+ days in care may show $0 adoption fee | Ask whether a listed reduction applies to the exact animal you want to adopt. |
| Spay/neuter pending | Refundable $42 deposit may apply in limited cases | Ask how the deposit is returned and what deadline applies for surgery completion. |
Before you visit for adoption: practical checklist
Lost dog or cat in San Bernardino: what to do first
If your pet is missing in San Bernardino, act quickly and use more than one search method. The city’s lost pet guidance says online tools are helpful, but nothing replaces visiting the shelter in person when possible.
Check 24PetConnect and Petco Love Lost for animals that may match your pet. Photos may be delayed, so read listings carefully.
If you see a listing without a photo or details are unclear, call 909-998-4000 so staff can help confirm.
Descriptions can be wrong. A scared dog or cat may look different in shelter photos than at home.
Bring recent photos, vet or vaccination records, pet license information, microchip registration, adoption/foster paperwork, or other proof.
Use the AAHA Universal Pet Microchip Lookup and contact the registry to update your phone and email.
New animals can arrive after your first search. Keep calling, checking online, and visiting if needed.
Found a dog or cat in San Bernardino: safe next steps
Finding a pet does not mean the animal was abandoned. A lost indoor cat, loose dog, or frightened pet may have an owner searching nearby. Use the city’s found-pet route and avoid unsafe handling.
San Bernardino animal control and community safety
City of San Bernardino Animal Services handles animal-related community safety requests within its assigned jurisdiction. The city says non-urgent concerns can be submitted through SB Access Online, while immediate danger to people or animals should be handled by calling directly.
Dog licensing in the City of San Bernardino
The city’s license page states that all dogs over 4 months old in the City of San Bernardino must be licensed. Cats are voluntary for licensing, and rabies vaccination is strongly recommended due to possible wildlife exposure.
| License category | One year | Important note |
|---|---|---|
| Regular unaltered dog | $96 | Use current rabies documentation and confirm current city requirements. |
| Altered dog | $24 | Proof of spay/neuter is required for altered license pricing. |
| Senior owner, altered dog | $12 | Proof of owner age 60+ and altered status is required. |
Foster, volunteer, donate and support shelter pets
Not every visitor is ready to adopt. San Bernardino Animal Services also has routes for fostering, volunteering, donating, and supporting animals in care. Use official city pages because requirements, training, forms, and current needs may change.
Call scripts for common San Bernardino Animal Services needs
Use a short, clear script so staff can route your question faster.
Adoption script: “Hi, I’m interested in adopting [animal ID/name/type]. I saw the pet online. Is the pet still available, and what should I know before visiting today?”
Lost pet script: “Hi, my [dog/cat] is missing near [street/intersection]. The pet is [description] and may have [collar/microchip]. Can you help me check recent intakes?”
Animal control script: “Hi, I need to report [loose dog/bite/aggressive animal/concern] at [location]. It is [urgent/non-urgent]. Should I call, submit SB Access, or do something else?”
San Bernardino City Animal Shelter map and visit planning
The official shelter address is 333 Chandler Place, San Bernardino, CA 92408. The city’s directions describe the shelter as near the City Water Department and behind Target. Before driving, confirm hours, adoption status, and whether your task can be completed that day.
Official San Bernardino Animal Services links
Common mistakes that slow people down
San Bernardino City Animal Shelter FAQs
The official phone number shown for City of San Bernardino Animal Services is 909-998-4000.
The shelter is located at 333 Chandler Place, San Bernardino, CA 92408.
The city lists adoption and kennel walk-through hours as Tuesday through Sunday, 11 AM to 4 PM. Meet-and-greets end at 3:30 PM, and the shelter is closed Mondays and major holidays.
The official adoption page lists dog and puppy adoption fees at $75 and cat and kitten adoption fees at $55. Some long-stay animals may have reduced fees.
The city says adoption includes spay/neuter surgery, age-appropriate vaccines, microchip, dewormer, and flea/tick treatment. Confirm details for the specific animal.
Yes. The official City of San Bernardino Animal Services adoption page describes adoptions as first-come, first-served.
Search 24PetConnect and Petco Love Lost, call the shelter, visit in person when possible, update microchip records, and bring proof of ownership.
Animal bites should be reported promptly through SB Access Online or by calling San Bernardino Animal Services at 909-998-4000.
Yes. The city says all dogs over 4 months old in the City of San Bernardino must be licensed. Cats are voluntary for licensing.
No. Animal-Shelter.org is an independent directory guide. The official city website is sanbernardino.gov.
Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper
Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.
Build a USA-wide shelter action plan
Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.
Lost pet recovery checklist
Check the steps you have completed. This helps you stay organized during the first urgent hours and days.
Found pet safety decision helper
Use this when you find a stray or loose pet and need a safe next step.
Adoption readiness checker
This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.
Pet reclaim document checklist
If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.
Owner surrender preparation helper
Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.
Animal control contact decision helper
Choose the situation and get a general USA-wide contact path. Local rules may differ.
Adoption and first-month budget planner
This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.
Your generated shelter plan
Your action plan, search links, call script, checklist, or budget guide will appear here.
Start with the Planner tab
Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.
Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.