Acct Animal Shelter & Control: Adoption Hours 2026

Philadelphia Animal Care & Control Guide

ACCT Animal Shelter & Control: Adoption Hours 2026

Use this guide before visiting ACCT Philly, the Animal Care & Control Team of Philadelphia. It explains adoption hours, address, phone number, animal-control routing, adoption steps, listed adoption fees, lost-pet urgency, found-pet steps, surrender rules, community cats, dog licensing, map directions and official links.

ACCT is not just an adoption center. It is also Philadelphia’s animal care and control provider, so visitors may be looking for adoption, lost pet reclaim, found pet reporting, animal complaints, surrender help or emergency animal-control support.

111 W. Hunting Park Ave 267-385-3800 Open 10 AM–6 PM daily Philadelphia animal control Lost, found, adoption & surrender help
Fast answer: ACCT Philly is located at 111 W. Hunting Park Avenue, Philadelphia, PA 19140. The main phone number is 267-385-3800. ACCT lists public hours as 10 AM–6 PM daily, with the lobby closed on major holidays such as Thanksgiving Day, Christmas Day and New Year’s Day. Emergency animal control is available 24 hours a day, 365 days a year at 267-385-3800 ext. 1.

ACCT Animal Shelter Quick Details

These are the details most visitors need before calling, visiting, adopting, reclaiming a lost pet, reporting a found pet or asking about animal-control help in Philadelphia.

MAP

Address

111 W. Hunting Park Avenue, Philadelphia, PA 19140.

ACCT says the shelter is across from the running track near Hunting Park Avenue and Front Street.

CALL

Main phone

267-385-3800.

Use this number for general shelter, adoption, lost/found, licensing and animal-control routing.

HRS

Public hours

10 AM–6 PM daily.

Major holiday closures can apply, so confirm before long drives.

911

Animal control

Emergency animal control is listed as 267-385-3800 ext. 1.

Use emergency services for immediate danger.

Visitor note: If you are visiting for adoption, ACCT says no appointment is needed to view animals at the shelter. If your pet is missing, do not rely on a phone description only — ACCT strongly says to visit in person as soon as possible.

What ACCT Philly Actually Helps With

Many people search “ACCT Animal Shelter” for different reasons. The correct route depends on whether you want to adopt, reclaim a lost pet, report a found pet, file an animal complaint, surrender a pet, license a dog or ask about community cats.

Adoption

Dogs, cats and critters

ACCT says more than 200 dogs, cats and critters may be looking for homes at the shelter. Dogs, cats and other animals can also be in foster care.

Animal control

Philadelphia city response

ACCT responds to Philadelphia animal-control ordinance complaints and emergency animal-control situations.

Lost/found

Fast reclaim steps

ACCT’s lost-pet page warns that stray dogs without a microchip may have a short hold period, so in-person visits matter.

Open-intake warning: ACCT is Philadelphia’s open-intake animal care and control provider. That means capacity can change quickly. If you found a pet or need to surrender, read the official instructions first because the safest option may not be an immediate drop-off.

ACCT Animal Shelter Adoption Hours 2026

ACCT’s current public hours are simple: open seven days a week from 10 AM to 6 PM. Still, holidays, emergency conditions, crowding, waitlists or operational changes can affect your visit.

Public Hours 10 AM–6 PM Daily listed hours

Current listed shelter hours

ACCT Philly lists public hours as 10 AM–6 PM seven days a week. The lobby is closed on Thanksgiving Day, Christmas Day and New Year’s Day.

Arrive early if you need adoption help, lost-pet reclaim, paperwork or a waitlist sign-up.
Day Listed Public Hours Best Use for Visitors
Monday10 AM–6 PMAdoption visits, lost-pet checks, dog licensing and support questions.
Tuesday10 AM–6 PMGood for checking specific dogs, cats or other animals before weekend traffic.
Wednesday10 AM–6 PMUseful for in-person lost-pet searches and adoption waitlist sign-up.
Thursday10 AM–6 PMGood for adoption visits and animal-control follow-up questions.
Friday10 AM–6 PMBest to arrive early if you want to complete adoption before weekend crowds.
Saturday10 AM–6 PMPopular adoption day. Check waitlist and pet availability before leaving.
Sunday10 AM–6 PMGood for families, but confirm holiday or event changes first.
Emergency animal-control note: ACCT lists animal-control emergency service as available 24 hours a day, 365 days a year at 267-385-3800 ext. 1. Do not use a non-urgent online complaint form for an active emergency.

How Adoption Works at ACCT Animal Shelter

ACCT’s adoption process is designed for a busy open-intake shelter. Many animals are at the main facility, while others may be in foster homes. The right first step depends on where the pet is located.

Check available animals first

Start with the official available dogs, available cats and other animals pages. ACCT says new animals come in each day, so checking frequently is useful.

Fill out an application before arrival

ACCT says online applications can speed up the visit, but filling one out does not hold an animal, guarantee adoption or mean staff will contact you automatically.

Visit between 10 AM and 6 PM

For animals at the shelter, you can visit during public hours and sign up on the waitlist. ACCT recommends signing up when you are less than 30 minutes from the shelter.

Use the foster contact if the pet is in foster

If a pet is in foster care, use the contact information in the animal’s online bio. If there is no contact listed, ACCT says to reach out to foster@acctphilly.org.

Plan for surgery or pickup timing

ACCT says pets are spayed or neutered before going home. Some can go home same day if already ready; others may need surgery scheduled before pickup.

Good adopter question: Ask staff, “What would this pet need in the first two weeks at home?” That question gives better information than only asking whether the pet is friendly.

ACCT Animal Shelter Adoption Fees

ACCT lists adoption fees by age and animal type. Fees may change because of promotions, capacity, special events or policy updates, so confirm before paying.

Dog fees

Listed dog adoption fees

  • Puppy under 6 months: listed at $255.
  • Adult dog, 6 months to 2 years: listed at $80.
  • Adult dog, 2 years to 7 years: listed at $70.
  • Senior dog, 7 years or older: listed at $25.
  • A $16 license fee applies if living in Philadelphia.
Cat and small pet fees

Listed cat and other animal fees

  • Kitten under 6 months: listed at $105.
  • Adult cat, 6 months to 2 years: listed at $55.
  • Adult cat, 2 years to 7 years: listed at $45.
  • Senior cat, 7 years or older: listed at $25.
  • Rabbits and guinea pigs are listed at $35.
What adoption includes: ACCT says adopted dogs and cats are microchipped, given flea preventative and deworming, given age-appropriate vaccines, and spayed or neutered. Confirm the exact medical record and pickup timing for the pet you choose.

Available Dogs, Cats and Other Pets

ACCT’s adoption inventory can move fast because the shelter is busy and open-intake. Use official pages and call or email when you need help with a specific animal.

DOG

Available dogs

Most dogs are at 111 W. Hunting Park Avenue, but some are in foster care. Resident dogs and children may need to meet a potential new dog.

CAT

Available cats

Most cats are at the shelter, with some in foster care or partner locations. All cats must leave in a suitable carrier.

CRIT

Other animals

ACCT may have rabbits, guinea pigs and other critters. Bring a suitable carrier and prepare supplies before pickup.

URG

Urgent pets

Some animals may be urgent because of space, medical or behavior needs. Read official bios carefully and act quickly.

Availability warning: An online pet listing is not a hold. ACCT says an application does not guarantee adoption or reserve the animal. Confirm status before driving for one specific pet.

Lost Pets at ACCT Philly: Why Speed Matters

ACCT’s lost-pet page is unusually direct: if your pet is missing, act quickly and visit in person. Phone or email descriptions are not enough for staff to identify your pet.

If your pet is missing

  • Visit ACCT in person as soon as possible during open hours.
  • Bring government-issued photo ID.
  • Bring proof of ownership such as photos, vet records, adoption paperwork or license records.
  • File a lost report through Petco Love Lost and check matches daily.
  • Update your pet’s microchip record with the correct phone number.

Why daily checks matter

  • ACCT says stray dogs without a microchip may have a short required hold period.
  • ACCT says there is no legally mandated hold period for cats.
  • More than 16,000 animals pass through the shelter each year, so online checks alone may miss important details.
  • Daily in-person visits are recommended when your pet is missing.
Reclaim warning: If you think your pet may be at ACCT, go in person fast. Bring ID and ownership proof. Waiting several days can reduce your chances of reclaiming a stray animal.

Found a Pet in Philadelphia? Read This Before Drop-Off

ACCT encourages community-based reunification when safe and possible because shelter space can be limited. The safest step depends on the animal’s condition, microchip, tags, location and whether you can temporarily hold the pet.

FILE

File a found report

ACCT recommends filing a found pet report through Petco Love Lost and checking possible matches daily.

CHIP

Scan for a microchip

Have the pet scanned at a vet office or shelter. If there is a chip, contact the registry and report the pet as found.

TAG

Check tags and neighbors

Use tags, rabies information and local posts to find the owner. Ask for proof of ownership before handing over the pet.

Important ACCT note: ACCT says bringing an animal to the shelter should be a last resort if you cannot locate the owner. Shelter space is limited, and animals may be at risk after stray-hold periods end.

ACCT Animal Control Help in Philadelphia

ACCT responds to animal-control ordinance issues in Philadelphia. The correct route depends on whether it is an emergency, nuisance complaint, dangerous dog concern, bite, wildlife issue or extreme-weather concern.

Emergency

Call, do not file online

ACCT says if you are reporting an emergency, do not file a report online. Call 267-385-3800, available 24 hours a day.

Nuisance complaints

Common report types

ACCT lists dogs running at large, dirty yards, barking dogs, feeding pigeons in public areas and illegal farm animals in the city as examples.

Field services

Complaint details matter

ACCT asks for the address where animals are located so an officer can investigate and follow up properly.

Call script: “Hi, I’m calling about an animal situation at [exact address/intersection] in Philadelphia. The animal is [dog/cat/wildlife/other]. The issue is [loose/aggressive/injured/bite/extreme weather/found]. Is this an emergency route or should I file a complaint?”

Owner Surrender at ACCT Philly

ACCT’s surrender guidance is clear: the shelter is full, surrender should be avoided when safe alternatives exist, and owners should complete the Request for Assistance process so staff can discuss options, resources and next steps.

Before surrendering

  • Try safe private rehoming through family, friends and neighbors.
  • Use reputable rehoming platforms instead of abandoning the pet.
  • Ask about rescue connections if your pet needs placement help.
  • Ask about pet pantry resources if food or supplies are the problem.
  • Ask about low-cost veterinary care if medical costs are the problem.

How ACCT surrender help starts

  • Fill out ACCT’s Request for Assistance form.
  • Wait for staff to contact you about options and next steps.
  • Owner surrender is by appointment only.
  • Be honest about behavior, bite history, medical issues and urgency.
  • Do not leave a pet outside the shelter without following the official process.
High-risk shelter note: ACCT’s own surrender information warns that the shelter is full and animals may be at high risk, particularly dogs. Use every safe support option before surrendering when possible.

What to Bring Before Visiting ACCT Animal Shelter

ACCT is a busy shelter. Bringing the right items can save time, reduce delays and help staff match the correct route to your situation.

ID

Photo ID

Bring an up-to-date government-issued photo ID for adoption or reclaim steps.

PROOF

Ownership proof

For lost-pet reclaim, bring photos, vet records, adoption paperwork, license records or other proof.

DOG

Resident dog

For dog adoption, ACCT requires resident dogs and children to meet potential new dog family members when possible.

CAT

Cat carrier

All cats must leave in a suitable carrier. ACCT lists cardboard carriers for purchase if needed.

LEASH

Leash or harness

Bring a leash, collar or harness and a safe vehicle plan for dog adoption pickup.

TIME

Extra time

Plan for waitlist sign-up, staff questions, paperwork and possible surgery or pickup scheduling.

ACCT Animal Shelter Map, Parking & Arrival Tips

Use the map for directions to 111 W. Hunting Park Avenue. ACCT suggests parking in the smaller lot outside the animal adoption center because it is most convenient to the shelter entrance.

Map is for visit planning only. Use your navigation app for live traffic, road closures and parking changes.
EARLY

Arrive early

Arrive early for adoption, reclaim or paperwork. Waitlists and kennel traffic can slow visits.

LIST

Use the waitlist

For adoption visits, ACCT may ask visitors to sign up on the waitlist when they arrive.

FAST

Lost pet urgency

If your pet is missing, do not wait for email confirmation. Visit the shelter in person quickly.

ACCT Animal Shelter FAQ

Where is ACCT Animal Shelter located?

ACCT Philly is located at 111 W. Hunting Park Avenue, Philadelphia, PA 19140.

What is the phone number for ACCT Philly?

The main phone number is 267-385-3800.

What are ACCT Animal Shelter adoption hours?

ACCT lists public hours as 10 AM–6 PM daily, with major holiday closures. Confirm before visiting on holidays or during severe weather.

Do I need an appointment to view adoptable animals at ACCT?

ACCT says no appointment is needed to view animals up for adoption at the shelter. You may need to sign up on the waitlist when you arrive.

How much are dog adoption fees at ACCT Philly?

Listed dog adoption fees are $255 for puppies under 6 months, $80 for adult dogs 6 months to 2 years, $70 for adult dogs 2 years to 7 years, and $25 for senior dogs 7 years or older. A $16 license fee applies if living in Philadelphia.

How much are cat adoption fees at ACCT Philly?

Listed cat adoption fees are $105 for kittens under 6 months, $55 for adult cats 6 months to 2 years, $45 for adult cats 2 years to 7 years, and $25 for senior cats 7 years or older.

What should I bring to adopt a dog from ACCT?

Bring an up-to-date photo ID, a leash and collar or harness, and resident dogs and children when possible so they can meet the potential new dog family member.

What should I bring to adopt a cat from ACCT?

Bring an up-to-date photo ID and a suitable cat carrier. ACCT says all cats must leave in a carrier and cardboard carriers may be available for purchase.

What should I do if my pet is missing in Philadelphia?

Visit ACCT in person as soon as possible, file a lost report, check found pets daily, update microchip information, and bring ID plus proof of ownership.

What should I do if I found a pet in Philadelphia?

File a found report, scan the pet for a microchip, check tags, post locally, and contact ACCT for guidance. ACCT says bringing the animal to the shelter should be a last resort when safe alternatives exist.

Does ACCT Philly take owner surrenders?

Owner surrender is by appointment only. ACCT asks owners to complete the Request for Assistance process so staff can discuss options, resources and next steps.

Who do I call for emergency animal control in Philadelphia?

ACCT lists emergency animal control as available 24 hours a day at 267-385-3800 ext. 1. For immediate danger, use emergency services.

Final Take: Check the Right ACCT Route Before You Go

ACCT Philly is a major Philadelphia animal shelter and animal-control resource, not just an adoption center. Visitors may need adoption help, animal-control reporting, lost-pet reclaim, found-pet reporting, surrender guidance, dog licensing or community-cat information.

The best approach is simple: check the official animal listings before driving, visit between 10 AM and 6 PM, bring the right documents, act fast if your pet is missing, and call 267-385-3800 for the correct route when your situation involves animal control, surrender or found animals.

Animal-Shelter.org is an independent informational guide and is not affiliated with ACCT Philly, the City of Philadelphia, animal control, police, Shelterluv, Petco Love Lost or any official shelter portal. Always verify current details directly with official sources before visiting, adopting, surrendering, reclaiming or reporting an animal concern.

USA-wide shelter helper • adoption, lost pets, found pets, surrender and animal control

Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper

Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.

Lost Pet PlanSearch, microchip, shelter checks, flyers
Found Pet HelpSafety, scanning, reporting, holding
Adoption PlannerReadiness, questions, supplies, budget
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Lost pet recovery checklist

Check the steps you have completed. This helps you stay organized during the first urgent hours and days.

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Found pet safety decision helper

Use this when you find a stray or loose pet and need a safe next step.

Safety first: Do not approach an aggressive, injured, trapped, or traffic-endangered animal if doing so could put you or others at risk. Contact animal control, emergency services, or a qualified professional when needed.

Adoption readiness checker

This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.

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Pet reclaim document checklist

If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.

Owner surrender preparation helper

Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.

Helpful reminder: Ask the shelter about pet food pantries, low-cost vet care, behavior support, temporary foster options, and safe rehoming resources before making a final decision.

Animal control contact decision helper

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Emergency warning: If there is immediate danger to a person, a serious bite, traffic hazard, or active attack, contact local emergency services or animal control according to local rules.

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This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.

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