Jackson Animal Shelter & Control: Adoption Hours, Fees, Lost Pets & Contact Guide 2026
Jackson Animal Care & Control is the municipal animal shelter and animal services resource for Jackson, Tennessee. This guide gives real visitors the practical information they need before adopting, reporting a loose animal, asking about a lost pet, surrendering a pet, volunteering, fostering, or planning a visit.
Jackson Animal Shelter Quick Details
These are the details most visitors need first: official name, address, phone, email, adoption fees, and the best first step before driving to the facility.
Official Name
Jackson Animal Care & Control, often shortened to JACC, serves as an adoption center and animal control facility in Jackson, Tennessee.
Address
241 Conalco Drive, Jackson, TN 38301.
Phone
What Jackson Animal Care & Control Does
Jackson Animal Care & Control is more than a place to pick up a pet. The shelter supports pet adoptions, lost-and-found guidance, animal control response, surrender conversations, community cats, pet retention help, low-cost spay/neuter support, a pet food bank, volunteering, fostering, and community education.
That matters because most visitors are not simply searching for a phone number. They may be trying to find a missing pet, report a loose or aggressive animal, understand adoption costs, get help before surrendering, or figure out whether JACC can assist with a specific animal issue inside the City of Jackson.
Adoptions
JACC helps match available dogs and cats with new homes through an application and staff-guided adoption process.
Lost & Found Pets
The shelter helps reunite lost pets with families and cares for animals found within Jackson city limits.
Animal Control
Animal Control Officers respond to loose animals, cruelty and neglect concerns, dangerous or aggressive dogs, and animal-related public safety issues.
Jackson Animal Shelter Adoption Hours 2026
JACC’s official website provides contact details and says the team responds during business hours, while third-party public listings may show limited public visiting windows. Because public hours can change for staffing, events, animal care, holidays, or emergencies, call the shelter before visiting for a same-day adoption.
Call Before You Go
Use 731-422-7028 to confirm current adoption visiting hours, whether applications are being accepted that day, and whether the animal you want is available.
Animal Control Hours
JACC says Animal Control Officers respond to service calls and complaints Monday through Friday, 7:30 AM to 4:00 PM. Emergencies outside those hours must be routed through the Jackson Police Department.
Best Visit Strategy
Do not arrive close to closing or without calling. Adoption can involve meeting animals, family discussion, paperwork, approval, and safe transport planning.
How to Adopt from Jackson Animal Care & Control
JACC describes its adoption process as simple, supportive, and focused on finding the right fit. The shelter recommends getting to know the animals in care, visiting in person when possible, and completing the application and review process with staff guidance.
Start with the official adoption page
Visit the official JACC adoption page. It explains the adoption process, what is included, application expectations, and basic adopter requirements.
Call if you are coming for a specific animal
Before driving, call 731-422-7028 and ask if the animal is still available, whether it is ready for adoption, and whether you should complete pre-approval before your visit.
Bring photo ID and safe transport
JACC says adopters should bring a valid ID, plus a leash or secure pet carrier to safely transport the animal home. Adopters must be at least 21 years old unless special exceptions apply.
Use meet-and-greet time wisely
JACC strongly encourages meet and greets with all family members, including current dogs, to help make sure the new pet is a good fit for the household.
Prepare the first week at home
Keep the first few days calm. Set up a quiet space, keep routines consistent, introduce family and other pets slowly, and contact the shelter if behavior or adjustment questions come up.
Jackson Animal Shelter Adoption Fees and What Is Included
JACC lists straightforward adoption fees and includes a strong veterinary care package with each adoption. Some fees may be reduced or waived based on age, health, or special needs at the director’s discretion.
| Adoption Topic | Official Information | Visitor Tip |
|---|---|---|
| Dog adoption fee | $80 for dogs. | Ask whether the specific dog has any special medical, behavior, or readiness notes before planning pickup. |
| Cat adoption fee | $40 for cats. | Ask whether the cat is ready to leave same day and what adjustment setup is recommended at home. |
| Included veterinary care | Spay/neuter, deworming, age-appropriate vaccinations, wellness exam, and known-condition treatment before adoption. | Request copies of available medical and vaccination paperwork before leaving. |
| Dog testing | Dogs are tested for heartworms. | Ask staff what follow-up care is needed if any result or treatment plan applies. |
| Cat testing | Cats are tested for FIV and FeLV. | Ask how to safely introduce the cat to other cats at home. |
| Fee adjustments | Fees may be reduced or waived based on age, health, or special needs at the director’s discretion. | Confirm current promotions or reduced fees directly with JACC before visiting. |
Lost and Found Pets in Jackson, Tennessee
If your pet is missing or you found an animal inside Jackson city limits, act quickly. Shelter intake, owner searches, and animal care decisions can move fast, so call JACC and prepare clear proof or location information.
If Your Pet Is Missing
- Call 731-422-7028 and ask whether a similar animal has been received.
- Send or bring clear photos, microchip details, vet records, and license/tag information if available.
- Search nearby neighborhoods, community groups, veterinary offices, and local found-pet posts.
- Visit in person if you strongly believe your pet may be at the shelter.
- Keep checking because intake and listings can change.
If You Found a Pet
- Check the immediate area for an owner before assuming the animal is abandoned.
- Look for a collar, tag, or microchip through a shelter or veterinary office.
- Call JACC for guidance if the animal was found within Jackson city limits.
- Do not handle an aggressive, injured, or frightened animal yourself.
- For urgent public safety situations, follow Jackson emergency dispatch guidance.
Jackson Animal Control Services and Safety Calls
Jackson Animal Care & Control says its Animal Control Officers enforce City animal ordinances and assist the Jackson Police Department with state animal welfare laws. They respond to loose or stray animals, cruelty and neglect cases, dangerous or aggressive dog reports, and conflicts involving animals and people.
Animal Control Calls
Animal Control Officers respond to service calls and complaints Monday through Friday, 7:30 AM to 4:00 PM.
After-Hours Emergencies
JACC says emergencies outside regular animal-control hours must be routed through the Jackson Police Department.
Wildlife & Pests
JACC says Animal Control does not handle wildlife, rodents, or small pest problems; contact a licensed pest control company for those issues.
Surrendering a Pet or Getting Help Before Rehoming
JACC states that surrendering a pet is never easy and asks residents to call first to discuss options. Appointments are required for all surrenders, and availability is limited. That means you should not assume you can drop off an animal without speaking with the shelter.
Call before making a surrender plan
Contact JACC at 731-422-7028 or jacc@jacksontn.gov. Explain the pet’s age, behavior, medical needs, urgency, and whether you are inside Jackson city limits.
Ask about community help options
JACC describes community help programs such as low-cost spay/neuter support, pet food bank help, and pet retention assistance. These resources may help some families keep pets safely at home.
Never abandon an animal
Do not leave a pet outside the shelter or with someone who has not agreed to care for it. Call first, follow the appointment process, and ask what alternatives may exist.
What to Bring When Visiting Jackson Animal Care & Control
Whether you are adopting, reclaiming a pet, or asking about an animal-control issue, preparation saves time and reduces stress.
For Adoption
- Valid photo ID.
- Leash or secure carrier.
- Payment method for adoption fee.
- Rental or landlord approval if you rent.
- Questions about behavior, medical notes, and home fit.
For Lost Pet Reclaim
- Recent pet photos.
- Microchip number or registration record.
- Veterinary records.
- License or tag information.
- Proof of address and identity.
For Animal-Control Questions
- Exact location of the animal concern.
- Time and date of incident.
- Photos or video only if safely taken.
- Description of animal and behavior.
- Whether the issue is ongoing or urgent.
Volunteer, Foster, Donate and Community Support
JACC also gives residents ways to help beyond adoption. Its get-involved resources include volunteering, fostering, sponsorship, wishlist donations, reviews, and community fundraisers. Fostering can be especially helpful for animals recovering from medical treatment, animals too young for adoption, or pets overwhelmed by the shelter environment.
Volunteer
Volunteer roles may include animal care, event support, outreach, and other shelter-support work.
Foster
Foster homes give animals extra time, comfort, and support outside the shelter environment.
Donate
Wishlist donations, sponsorships, and event support can help provide supplies, enrichment, food, and medical care.
Common Mistakes to Avoid
Trusting outdated listings
Use official JACC pages for adoption process, fees, contact details, and services.
Arriving without calling
Call first if you are coming for a specific animal or need same-day adoption help.
Forgetting documents
ID is required for adoption, and proof documents help with lost-pet reclaim.
Skipping meet-and-greet
JACC encourages family and current-dog meet-and-greets to support better adoption matches.
Assuming surrender is drop-off
Appointments are required for all surrenders, and availability is limited.
Calling for wildlife
JACC says wildlife, rodents, and small pest problems should be handled by licensed pest control.
Jackson Animal Care & Control Map and Directions
Use the map below for directions to 241 Conalco Drive, Jackson, TN 38301. If your visit is time-sensitive, call first to confirm public hours, animal availability, and the correct process for adoption, reclaim, surrender, or animal-control concerns.
Official Jackson Animal Shelter and Control Resources
Use these official pages for current information. Shelter operations, adoption readiness, events, services, and public hours can change.
Nearby Shelter Guides and Related Animal Resources
If you are comparing Tennessee-area shelter services or researching how public animal shelters handle adoption, lost pets, surrender, and animal control, you may also find the Madison County Animal Shelter guide useful. For another regional comparison, the Shelby County Animal Shelter guide can help readers understand how nearby shelter procedures may differ by county or city.
Jackson Animal Shelter FAQ
What is the official name of Jackson Animal Shelter?
The official shelter is Jackson Animal Care & Control, also known as JACC, in Jackson, Tennessee.
Where is Jackson Animal Care & Control located?
JACC is located at 241 Conalco Drive, Jackson, TN 38301.
What is the phone number for Jackson Animal Care & Control?
The official phone number is 731-422-7028.
What are Jackson Animal Shelter adoption hours in 2026?
JACC’s official site provides contact details and says inquiries are handled during business hours. Because public adoption visiting hours can change, call 731-422-7028 before visiting for a same-day adoption.
How much does it cost to adopt a dog from JACC?
JACC lists the adoption fee for dogs as $80.
How much does it cost to adopt a cat from JACC?
JACC lists the adoption fee for cats as $40.
What is included with a JACC adoption?
Every adoption includes spay or neuter, deworming, age-appropriate vaccinations, a wellness exam, and any necessary treatment for known health conditions before adoption. Dogs are tested for heartworms, and cats are tested for FIV and FeLV.
What should I bring to adopt from JACC?
Bring a valid photo ID, a leash or secure carrier, payment method, and supplies ready at home. JACC says adopters must be at least 21 unless special exceptions apply.
Does Jackson Animal Care & Control handle animal control calls?
Yes. JACC Animal Control Officers respond to loose or stray animals, cruelty and neglect concerns, dangerous or aggressive dog reports, and animal-related public safety issues. Service calls are handled Monday through Friday, 7:30 AM to 4:00 PM.
Do I need an appointment to surrender a pet?
Yes. JACC says appointments are required for all surrenders and availability is limited. Call first to discuss your options.
Final Takeaway
Jackson Animal Care & Control is the main Jackson, Tennessee resource for pet adoption, lost and found support, animal control issues, surrender conversations, and community pet assistance. Before you visit, check the official adoption page, call 731-422-7028, and bring the right documents and transport supplies.
If you are adopting, focus on long-term household fit instead of choosing too quickly. If you lost or found a pet, contact JACC promptly. If you need animal-control help, use the official services page and remember that urgent after-hours emergencies must be routed through the Jackson Police Department.
Animal Shelter Action Planner: Lost Pet, Found Pet, Adoption, Reclaim & Surrender Helper
Use this free tool to create a practical next-step plan before visiting or contacting an animal shelter, humane society, rescue, or animal control agency. It does not search a live shelter database, but it helps you prepare the right documents, questions, safety steps, and official-source searches.
Build a USA-wide shelter action plan
Select your situation and location. The tool will create a general action plan, search links, call questions, and a copyable checklist.
Lost pet recovery checklist
Check the steps you have completed. This helps you stay organized during the first urgent hours and days.
Found pet safety decision helper
Use this when you find a stray or loose pet and need a safe next step.
Adoption readiness checker
This helps adopters prepare before visiting a shelter or rescue. It is not a guarantee of approval.
Pet reclaim document checklist
If your pet may be at a shelter, prepare proof before visiting. Exact requirements and fees vary by agency.
Owner surrender preparation helper
Surrender rules vary. Many shelters require appointments, proof of residence, behavior/medical information, and may offer alternatives.
Animal control contact decision helper
Choose the situation and get a general USA-wide contact path. Local rules may differ.
Adoption and first-month budget planner
This is a planning guide, not a shelter fee database. Always confirm adoption fees and included services with the shelter.
Your generated shelter plan
Your action plan, search links, call script, checklist, or budget guide will appear here.
Start with the Planner tab
Select your state, city/county/ZIP, pet type, and goal. The tool will create a practical USA-wide shelter action plan.
Privacy note: this tool runs in your browser. It does not send your entries to animal-shelter.org.